Check in & out were a breeze. Very comfortable beds & pillows, quiet room, clean floors & remodeled bathroom. View of downtown skyline was lovely. Breakfast was typical hotel buffet, ok coffee. Very friendly & polite staff all around.

Check in & out were a breeze. Very comfortable beds & pillows, quiet room, clean floors & remodeled bathroom. View of downtown skyline was lovely. Breakfast was typical hotel buffet, ok coffee. Very friendly & polite staff all around.

It was good but ice was difficult to find and the check in person did not advise that you needed a key to use the elevator

It was good but ice was difficult to find and the check in person did not advise that you needed a key to use the elevator

Our stay was overnight, the staff was friendly and helped us pick a late place for dinner at Edzos...great food and service, walkable from hotel. The room was clean with a nice view, although t was a little outdated. Overall i would recommended this hotel.

Our stay was overnight, the staff was friendly and helped us pick a late place for dinner at Edzos...great food and service, walkable from hotel. The room was clean with a nice view, although t was a little outdated. Overall i would recommended this hotel.

With good discount for NU student’s family to stay if you book directly by the front desk reception

With good discount for NU student’s family to stay if you book directly by the front desk reception

Staff folks were super nice, hotel was great. Great location. Will definitely stay there again next time we’re in town.

Staff folks were super nice, hotel was great. Great location. Will definitely stay there again next time we’re in town.

Overall, nice hotel. A bit overpriced, but all the hotels in Evanston are expensive. Lady at desk was so kind enough to allow me early check-in, so I was able to leave my luggage and change clothes before going out to explore the neighborhood. The only problem I had was that housekeeping kept trying to open my door in the morning, even when I was still in the room. Thankfully, I had the lock engaged so she wasn't able to come in, and she apologized immediately, but then 20 minutes later she comes back and tries to open again. On her third attempt, she was kind enough to knock twice and yell housekeeping, but she then tried to open the door even before I was able to get to the door. It was very annoying!!! Otherwise, good hotel.

Overall, nice hotel. A bit overpriced, but all the hotels in Evanston are expensive. Lady at desk was so kind enough to allow me early check-in, so I was able to leave my luggage and change clothes before going out to explore the neighborhood. The only problem I had was that housekeeping kept trying to open my door in the morning, even when I was still in the room. Thankfully, I had the lock engaged so she wasn't able to come in, and she apologized immediately, but then 20 minutes later she comes back and tries to open again. On her third attempt, she was kind enough to knock twice and yell housekeeping, but she then tried to open the door even before I was able to get to the door. It was very annoying!!! Otherwise, good hotel.

Not a great stay, unfortunately. While the location is nice, the hotel looks a bit dated - the full-floor carpeting or something else causes the place to smell mouldy. My shower only had one mode, which was a hard spray, and my toilet clogged up twice in a 3 day stay.

Not a great stay, unfortunately. While the location is nice, the hotel looks a bit dated - the full-floor carpeting or something else causes the place to smell mouldy. My shower only had one mode, which was a hard spray, and my toilet clogged up twice in a 3 day stay.

This is a great location. Literally 5 minutes walk to the beach plus you can be at Loyola or Northwestern within walking distance as well. This was one of the most comfortable beds I have ever slept in and I spent a lot of time in hotels.

The staff that checked me in was professional. I was able to get to my room in a timely manner. The room was prepared with the air conditioner already on and immediately cooling me down from a hot day. Parking was easy though entering and exiting the lot was a bit uncomfortable given the height of the ramp and unable clearly weather a car was entering the parking lot. There was some alarm to indicate vehicles entering and leaving the lot though the alarm was subtle as I was driving..

The staff that checked me in was professional. I was able to get to my room in a timely manner. The room was prepared with the air conditioner already on and immediately cooling me down from a hot day. Parking was easy though entering and exiting the lot was a bit uncomfortable given the height of the ramp and unable clearly weather a car was entering the parking lot. There was some alarm to indicate vehicles entering and leaving the lot though the alarm was subtle as I was driving..

Bed was so comfortable. The linens were absolutely cozy. Rooms were quiet and great a/c. Walked 5 minutes to the beach and gardens and Northwestern. Lots of great walkable food options. Would stay again.

Pool was out of service which was a bummer but otherwise had a nice stay.

Pool was out of service which was a bummer but otherwise had a nice stay.

It was great location and service

It was great location and service

the staff was super friendly and accommodating. Upgraded me and comped parking when we had a little glitch. Room and view were great. Clean and comfortable.

Friendly service.

Friendly service.

Staff was very helpful and friendly during check in. Property was clean and well maintained.

Staff was very helpful and friendly during check in. Property was clean and well maintained.

First time there parking was confusing. Rooms are starting to need a little more TLC but overall it’s a pleasant stay and we’ve stayed multiple times as it’s convenient for our needs.

It was good except a parking fee charge

It was good except a parking fee charge

Nice staff! The hotel is very convenient for us in terms of location. Easy access to mass transit etc. And they gave us a parking discount for being a IHG member.

Outdated and getting run down. Beds are comfortable and it’s in a great location. Pool is closed and has weeds growing in it. Shower didn’t drain.