The air conditioner dripped in my wife’s bag and ruined her clothing.

Everything perfect, excellent location and staff.

Everything perfect, excellent location and staff.

Location was perfect and very friendly staff.

Location was perfect and very friendly staff.

Wonderful

Wonderful

Cute area and hotel

Parking available in downtown. Good for short stay.

Parking available in downtown. Good for short stay.

Property was pretty. Restaurant was awful. No in room coffee either - hot water pot broken and only offered instant coffee. Also never got my VP perks that is advertised from Expedia for the hotel. Will not stay again.

Property was pretty. Restaurant was awful. No in room coffee either - hot water pot broken and only offered instant coffee. Also never got my VP perks that is advertised from Expedia for the hotel. Will not stay again.

The property lived up to the location

This is a unique heritage property, so the surroundings are particularly pleasing and the staff is friendly and helpful.

This is a unique heritage property, so the surroundings are particularly pleasing and the staff is friendly and helpful.

Nice neighborhood. A hotel with traditions.

Nice neighborhood. A hotel with traditions.

I enjoyed my stay at the graduate Evanston. The property was older and had character in a sense of elegance. The location was extremely convenient and especially loved the rocking chair front porch.

Our biggest issue was the coffee. I was told coffee was served at 7 am on Saturday. However, staff didn’t get the message! Coffee cups were put out at 7:05 and coffee finally arrived about 10 minutes later. It wasn’t worth the wait! On Sunday, I went to the lobby at 7:00 for coffee and was told on Sundays, coffee wasn’t served until the Sunday brunch at 8:00. The brunch was not complimentary! The staff wasn’t particularly friendly, but other than that, we enjoyed our stay and would go back.

Our biggest issue was the coffee. I was told coffee was served at 7 am on Saturday. However, staff didn’t get the message! Coffee cups were put out at 7:05 and coffee finally arrived about 10 minutes later. It wasn’t worth the wait! On Sunday, I went to the lobby at 7:00 for coffee and was told on Sundays, coffee wasn’t served until the Sunday brunch at 8:00. The brunch was not complimentary! The staff wasn’t particularly friendly, but other than that, we enjoyed our stay and would go back.

X

X

The location is perfect, close to northwestern, beach, shops and restaurants. The neighborhood is nice and clean. The hotel is tastefully decorated, with friendly staff. Room is also nicely decorated, beds are clean and comfortable, bathroom sparkling clean as well. The rooms have decent soundproofing. However for light sleepers, you may want a room away from the elevator. During our stay, there is only one working elevator which can only hold 4 people comfortably. As a result, it runs almost continuously in the morning. There are free street parking from 9pm to 9 am. Out of that window there is a 2 hour limit. We are out and about during the day, so street parking worked for us. Otherwise guests can self park in the public garages nearby or use valet parking.

The location is perfect, close to northwestern, beach, shops and restaurants. The neighborhood is nice and clean. The hotel is tastefully decorated, with friendly staff. Room is also nicely decorated, beds are clean and comfortable, bathroom sparkling clean as well. The rooms have decent soundproofing. However for light sleepers, you may want a room away from the elevator. During our stay, there is only one working elevator which can only hold 4 people comfortably. As a result, it runs almost continuously in the morning. There are free street parking from 9pm to 9 am. Out of that window there is a 2 hour limit. We are out and about during the day, so street parking worked for us. Otherwise guests can self park in the public garages nearby or use valet parking.

Staff was great!

Staff was great!

Overall we enjoyed our stay at Graduate Evanston. It was inconvenient to arrive 2 hours after check-in open to be told that our room wasn’t ready yet. Otherwise it was a very nice hotel.

Overall we enjoyed our stay at Graduate Evanston. It was inconvenient to arrive 2 hours after check-in open to be told that our room wasn’t ready yet. Otherwise it was a very nice hotel.

having stayed at three other graduate properties this one is not up to par. Honestly, it feels like the happiness hotel from the Muppet movie. Its very old and small and dark. they also did not honor upgrade options or VIP status from Expedia. Look elsewhere.

having stayed at three other graduate properties this one is not up to par. Honestly, it feels like the happiness hotel from the Muppet movie. Its very old and small and dark. they also did not honor upgrade options or VIP status from Expedia. Look elsewhere.

Bathroom had hair on the floor, an old crusty contact lens on the floor, pubic hair in the shower, a musty shower curtain, and the air conditioning unit on the ceiling was filthy. There was construction in the room next to me, and despite me personally speaking with the workers and the manager, every time someone went in and out of the door, it slammed. This went on for two days, several times an hour. I’m very disappointed. I stayed at the same hotel one week prior and it was absolutely perfect. How could this have been the same hotel? On the upside, dinner at the restaurant was delicious, and the server was terrific.

Bathroom had hair on the floor, an old crusty contact lens on the floor, pubic hair in the shower, a musty shower curtain, and the air conditioning unit on the ceiling was filthy. There was construction in the room next to me, and despite me personally speaking with the workers and the manager, every time someone went in and out of the door, it slammed. This went on for two days, several times an hour. I’m very disappointed. I stayed at the same hotel one week prior and it was absolutely perfect. How could this have been the same hotel? On the upside, dinner at the restaurant was delicious, and the server was terrific.