Awful, cigarette smelling room- no toothpaste or water bottle accommodations. $50 valet only parking. Disorganized front desk

We stayed for one night. I wish we could stay there a couple of more days. There is no other historic hotel like Melrose in Dallas. I have nothing to complain. You can walk to many cafes and restaurants from the hotel. Superb!!!!!!

We stayed for one night. I wish we could stay there a couple of more days. There is no other historic hotel like Melrose in Dallas. I have nothing to complain. You can walk to many cafes and restaurants from the hotel. Superb!!!!!!

No issues was perfect.

No issues was perfect.

Elegance at its finest. Would definitely go back when in Dallas.

Elegance at its finest. Would definitely go back when in Dallas.

I have stayed at this hotel many times before with no issues, but this time was not the best. * I did not get the room I selected from the site. When I went to complain I was told there was only one other room available and it was the same as what I had. * The ice machine was was not working on my floor. Was told I would need to go to another floor for ice. I bought a bag of ice from Walgreens across the street. * The A/C seemed to take longer to cool the room down.

I have stayed at this hotel many times before with no issues, but this time was not the best. * I did not get the room I selected from the site. When I went to complain I was told there was only one other room available and it was the same as what I had. * The ice machine was was not working on my floor. Was told I would need to go to another floor for ice. I bought a bag of ice from Walgreens across the street. * The A/C seemed to take longer to cool the room down.

It was epic!!

It was epic!!

We had a wonderful stay. The room was beautiful and clean. The staff was very friendly and helpful. We will definitely stay here again.

We had a wonderful stay. The room was beautiful and clean. The staff was very friendly and helpful. We will definitely stay here again.

This is one of my favorite hotels in Dallas. The room was spacious and beautifully decorated. The lobby and restaurant were elegant and have a timeless, classic look..

This is one of my favorite hotels in Dallas. The room was spacious and beautifully decorated. The lobby and restaurant were elegant and have a timeless, classic look..

Overall Nice place. Room design is dated. But restrooms seem partly remodeled. Rooms definitely have some wear and tear. Hotel looks historical and older. They seem to have a brand new swimming pool. Kind of pricey resort fees And valet parking fees. Great location if you’re looking for bars.

Overall Nice place. Room design is dated. But restrooms seem partly remodeled. Rooms definitely have some wear and tear. Hotel looks historical and older. They seem to have a brand new swimming pool. Kind of pricey resort fees And valet parking fees. Great location if you’re looking for bars.

Classic traditional hotel - computer systems weren't working in restaurant. Good location, friendly staff

Classic traditional hotel - computer systems weren't working in restaurant. Good location, friendly staff

Very welcoming hotel

Very welcoming hotel

Construction around the hotel was loud and made entrance and exit difficult. Very thin walls/windows, lots of airplane noise, hallway noise, elevator noise. Room and bathroom was very small, shower uncomfortably small, especially for the price. Room service charges 8% plus $5 fee to bring to the room, cheaper to DoorDash

Construction around the hotel was loud and made entrance and exit difficult. Very thin walls/windows, lots of airplane noise, hallway noise, elevator noise. Room and bathroom was very small, shower uncomfortably small, especially for the price. Room service charges 8% plus $5 fee to bring to the room, cheaper to DoorDash

This was our 3rd time to stay at this hotel. On our 1st stay, their system "crashed" we endured things while we were there. Upon checking in on our 2nd stay, we were advised that their system "crashed" again. Alma a manager, advised us that we would have a "complimentary" nights stay when their system came back up and that she would be sure to put it in her notes. It never happened. When I called the hotel back a week after arriving back home, Alma no longer worked there, argh!!! I was advised by a person working the front desk that the hotel would honor the "complimentary" nights stays but I would have to email the General Manager (whose name is/was Chris). He never replied to my 2 emails and 1 voicemail. There are plenty other cute and quaint hotels in the area and have decided to stay at another hotel when visiting our daughter in Dallas. I didn't go into details about what happened on our 1st and 2nd stays (I did so in my email to the GM) but no person should have to endure what we did when there are plenty more options available to stay while in Dallas.

This was our 3rd time to stay at this hotel. On our 1st stay, their system "crashed" we endured things while we were there. Upon checking in on our 2nd stay, we were advised that their system "crashed" again. Alma a manager, advised us that we would have a "complimentary" nights stay when their system came back up and that she would be sure to put it in her notes. It never happened. When I called the hotel back a week after arriving back home, Alma no longer worked there, argh!!! I was advised by a person working the front desk that the hotel would honor the "complimentary" nights stays but I would have to email the General Manager (whose name is/was Chris). He never replied to my 2 emails and 1 voicemail. There are plenty other cute and quaint hotels in the area and have decided to stay at another hotel when visiting our daughter in Dallas. I didn't go into details about what happened on our 1st and 2nd stays (I did so in my email to the GM) but no person should have to endure what we did when there are plenty more options available to stay while in Dallas.

Location and amenities

Great customer service - great iconic hotel - big rooms, clean, great accommodating staff. Deluxe King rooms are great.

Charming Historic hotel with great updates

We enjoyed another wonderful stay. The Staff love you back❤️

The property is nice and spacious. It’s tastefully decorated but neither feeling luxe or outdated. The staff was great. The location is not as pedestrian as we’d have liked but it also had the gems of what we’d need a few steps away - coffee, taco bar, drug store! the pool was nice as well.

The property and staff were amazing!!!

Rooms need to be spruced up Furniture etc Good tv