Perfect hotel. Great part of town. Excellent breakfast and lounge

Wonderful service

Wonderful service

Amazing stay and arguably one of the best hotels I have stayed in! The team, in particular, were excellent and made it for us. Loved the infinity pool area, gym, club lounge and close proximity to the towers. Yes, there are more modern, more shiny and even taller hotels nearby, but I can't see how they would be able to compete on service. I will definitely return when next in KL NB - the upgrade to a club room was well worth it, considering the food/drink options (and of course the great team up there who really got to know you, during your stay).

Amazing stay and arguably one of the best hotels I have stayed in! The team, in particular, were excellent and made it for us. Loved the infinity pool area, gym, club lounge and close proximity to the towers. Yes, there are more modern, more shiny and even taller hotels nearby, but I can't see how they would be able to compete on service. I will definitely return when next in KL NB - the upgrade to a club room was well worth it, considering the food/drink options (and of course the great team up there who really got to know you, during your stay).

The location was excellent and their assistance when we needed it was great.

The location was excellent and their assistance when we needed it was great.

This iconic hotel lives up to its reputation. The room was beautifully furnished and comfortable with great amenities and additional touches. From check in to check out, service was impeccable. The breakfast buffet was sensational with a variety of food styles. The options for poolside, bar restaurant and lounge dining are excellent.

This iconic hotel lives up to its reputation. The room was beautifully furnished and comfortable with great amenities and additional touches. From check in to check out, service was impeccable. The breakfast buffet was sensational with a variety of food styles. The options for poolside, bar restaurant and lounge dining are excellent.

This hotel is quite old and rooms need renovation. In the room there is a smell of humidity and old furniture, the AC doesn't work well and sometimes switches off by itself. There is a huge queue for the breakfast that requires you to wait up to 20 minutes... The breakfast room service is organised badly, there are no enough seats, the most food options are Asian and there is no big choice of the European food, the choice of fruits is limited with low quality products. In general, this hotel doesn't worth the price and I don't recommend it. Btw, there is a very long queue at the check-in and the hotel requires to pay the deposit of 80 USD per night that is very high. I haven't yet received my deposit back to my debit card... In overall, I don't recommend this hotel and I was very disappointed by Mandarin because my expectations from this chain were completely different.

This hotel is quite old and rooms need renovation. In the room there is a smell of humidity and old furniture, the AC doesn't work well and sometimes switches off by itself. There is a huge queue for the breakfast that requires you to wait up to 20 minutes... The breakfast room service is organised badly, there are no enough seats, the most food options are Asian and there is no big choice of the European food, the choice of fruits is limited with low quality products. In general, this hotel doesn't worth the price and I don't recommend it. Btw, there is a very long queue at the check-in and the hotel requires to pay the deposit of 80 USD per night that is very high. I haven't yet received my deposit back to my debit card... In overall, I don't recommend this hotel and I was very disappointed by Mandarin because my expectations from this chain were completely different.

Amazing! Staff was always smiling and offering help. The attention to details from everyone is amazing. Wonderful birthday weekend stay!

Amazing! Staff was always smiling and offering help. The attention to details from everyone is amazing. Wonderful birthday weekend stay!

Arrived late at night, checkin was quick and efficient. Very courteous staff, breakfast time was busy yet very efficient with a small 15 min wait time. Great stay.

Arrived late at night, checkin was quick and efficient. Very courteous staff, breakfast time was busy yet very efficient with a small 15 min wait time. Great stay.

Clean and very comfortable hotel. Location is also very good. I am willing to stay next time.

Love this hotel for everything!

Clean and very comfortable hotel. Location is also very good. I am willing to stay next time.

Love this hotel for everything!

Convenient for shopping

Great place. I'll definitely be staying here again whenever I'm in Kuala Lumpur.

Great place. I'll definitely be staying here again whenever I'm in Kuala Lumpur.

Absolutely amazing and fantastic stay. Wonderful staff and property

Absolutely amazing and fantastic stay. Wonderful staff and property

Location is everything very beautiful skyline

Location is everything very beautiful skyline

Hotel was exceptional with checking in made so easy and the service at the desk was amazing with everything explained, The room was superb,the bags were upstairs before we were. The pool ,gym,sauna,steamroom and resturants were fantastic A bit of a line up to get into breakfast on the weekend but it was only 10mins and worth the wait but on the monday straight in We had a late flight out last day and was allowed to stay using all facilities until 4pm and was given late check out Out flight got further delayed and left hotel at 6pm. All staff and management should be so proud of themselves as service,smiles,manners and professionalism was 10 out 10 I will only ever be staying there every time in Kaula Lumpa

A wonderful hotel with really good facilities and great customer service.

A wonderful hotel with really good facilities and great customer service.

The Mandarin Oriental is an iconic hotel but unfortunately this property is dated and for the price is not competitive with other 5-star hotels nearby. The service was incredible and they had a WhatsApp concierge which was very convenient. Also the Carthusia toiletries were superb.

The Mandarin Oriental is an iconic hotel but unfortunately this property is dated and for the price is not competitive with other 5-star hotels nearby. The service was incredible and they had a WhatsApp concierge which was very convenient. Also the Carthusia toiletries were superb.

This hotel is now my all-time favorite