1 night stay. Was really good. James on the desk was amazing. So helpful. Only downfall was they only had 1 lift in operation and as my Daughter was in a wheelchair we had to use lift but so did most of the guests who could have used the stairs. Breakfast was lovely with a good selection.

Very comfortable overnight stay on our way to Cornwall. Delicious breakfast. Would stay again and recommend.

Very comfortable overnight stay on our way to Cornwall. Delicious breakfast. Would stay again and recommend.

Had to get away from the new paint smell for a few days because we are decorating. So we decided to have 2 days away close to home to get away from the mess and clutter. We booked one of the first hotels listed that we could afford and was close. We had a great time. Accommodating staff. Clean and comfortable rooms with great beds. Breakfast was nice enough especially for free. All in all great hotel that does what it says on the tin.

Had to get away from the new paint smell for a few days because we are decorating. So we decided to have 2 days away close to home to get away from the mess and clutter. We booked one of the first hotels listed that we could afford and was close. We had a great time. Accommodating staff. Clean and comfortable rooms with great beds. Breakfast was nice enough especially for free. All in all great hotel that does what it says on the tin.

Very good

Very good

Perfect for biz travel.Clean, comfy beds, decent free breakfast. If you're parking in the underground carpark the doors open automatically , when you get near them.

Breakfast was busy and waiting a long time for the hot food

Breakfast was busy and waiting a long time for the hot food

TV cannot connect to internet, so pity

TV cannot connect to internet, so pity

It's OK but the lift is awful, so slow, 45 minutes to get the lift down & up to 6th floor. Air-conditioning really bad on the 6th floor, moved to 2nd & so much better. Breakfast good but 2nd day ran out of nearly everything.

The room is clean and comfortable, though dim and limited in hanging space. Just nice for 1 pax. Bed and pillows make perfect sleep. Happy that 1 lift was working throughout my 2 night stay as the hotel had pre-warned the day before that the lifts are out of order. Breakfast was good with sausages, bacon, scrambled eggs, hashbrowns, baked beans, croissants, white and brown bread, cereal, milk, yogurt, hot drinks, fruit juice, fruits, etc.

The room is clean and comfortable, though dim and limited in hanging space. Just nice for 1 pax. Bed and pillows make perfect sleep. Happy that 1 lift was working throughout my 2 night stay as the hotel had pre-warned the day before that the lifts are out of order. Breakfast was good with sausages, bacon, scrambled eggs, hashbrowns, baked beans, croissants, white and brown bread, cereal, milk, yogurt, hot drinks, fruit juice, fruits, etc.

A decent stay with a perfectly fine room. The breakfast really wasn’t up to par though

A decent stay with a perfectly fine room. The breakfast really wasn’t up to par though

Very comfortable bed in a clean room. Staff were friendly and I was quite satisfied with the breakfast. The one negative was the car parking. An email said there is limited parking onsite but you could go on the Sheppard street car park nearby with a discount code the hotel would provide. I turned up and the member of staff said that the discount code had not been working for some time and I would have to pay full price as it was not owned by the hotel. This is contrary and misleading to the email that was sent out.

Very comfortable bed in a clean room. Staff were friendly and I was quite satisfied with the breakfast. The one negative was the car parking. An email said there is limited parking onsite but you could go on the Sheppard street car park nearby with a discount code the hotel would provide. I turned up and the member of staff said that the discount code had not been working for some time and I would have to pay full price as it was not owned by the hotel. This is contrary and misleading to the email that was sent out.

All the staff we encountered in the hotel were outstanding and went above and beyond. Nothing was too much trouble and they were all very helpful and knowledgeable and so hard working. We had a wonderful stay and will come back again. The value for money of this hotel is outstanding.

All the staff we encountered in the hotel were outstanding and went above and beyond. Nothing was too much trouble and they were all very helpful and knowledgeable and so hard working. We had a wonderful stay and will come back again. The value for money of this hotel is outstanding.

Breakfast is an utterly disaster.

Breakfast is an utterly disaster.

Avoid! Just avoid. On the 5th floor, after booking (last min booking) was told the lifts were not working. Holes in bedding, marks on carpets, titles in bathroom were loose and grotty. One of the towels had a huge hole in. The phone had a sticky brown substance on. No food at breakfast with people saying they had waited 15 minutes for food and still nothing came out. No juice/ cups/ knifes & forks. When they did come out the lady brought only 8 harsh browns out… for like a huge crowd by this point, we went to whetherspoons… it was a step up which tells you everything. People running up and down the halls all night, banging and carrying on … didn’t sleep, the area is shady and felt unsafe at night. The reception staff weren’t helpful and was dismissive of our complaints. One receptionist picked up her mobile phone midway through a conversation with another guest. Just avoid!

Avoid! Just avoid. On the 5th floor, after booking (last min booking) was told the lifts were not working. Holes in bedding, marks on carpets, titles in bathroom were loose and grotty. One of the towels had a huge hole in. The phone had a sticky brown substance on. No food at breakfast with people saying they had waited 15 minutes for food and still nothing came out. No juice/ cups/ knifes & forks. When they did come out the lady brought only 8 harsh browns out… for like a huge crowd by this point, we went to whetherspoons… it was a step up which tells you everything. People running up and down the halls all night, banging and carrying on … didn’t sleep, the area is shady and felt unsafe at night. The reception staff weren’t helpful and was dismissive of our complaints. One receptionist picked up her mobile phone midway through a conversation with another guest. Just avoid!

Highly recommend cant wait until my anniversary next month to come back

Highly recommend cant wait until my anniversary next month to come back

We enjoyed our stay very much, very good value for the money. We will stay here again.

We enjoyed our stay very much, very good value for the money. We will stay here again.

Air conditioning in the room was faulty and didn’t work room should have been put out of use but a quick phone call to reception and moved to another room sorted

Air conditioning in the room was faulty and didn’t work room should have been put out of use but a quick phone call to reception and moved to another room sorted

Clean environment, hospitable staff, tasty breakfast🤗