There is a lot of noise in the next rooms

i like every thing

i like every thing

N/A

N/A

Perfect place for leisure and shopping nice and friendly staff safe and quiet place

Perfect place for leisure and shopping nice and friendly staff safe and quiet place

Everything was great thanks to mr.A hassan

Everything was great thanks to mr.A hassan

Amazing hotel! I will definitely come back again.

Amazing hotel! I will definitely come back again.

Good service

Good service

It was windfall good atmosphere nice restaurant lovely friendly staff all

It was windfall good atmosphere nice restaurant lovely friendly staff all

Hotel has direct access to the mall which has everything. On the other hand smoking in public areas is annoying.

Hotel has direct access to the mall which has everything. On the other hand smoking in public areas is annoying.

Good place

Good place

Pool was amazing

Pool was amazing

Perfect

Perfect

Great place to stay.

Great place to stay.

A little bit noisy area Otherwise excellent hotel, nice property well maintained. Amazing and welcoming staff

A little bit noisy area Otherwise excellent hotel, nice property well maintained. Amazing and welcoming staff

First night they put us in a smoking room even though we had asked for non smoking. Everything was smelling terrible and folks got asthma. We were at this hotel for 1.5 days so became difficult to change rooms. When we came back a week later to stay here (had prebooked), they gave us a non smoking room that also smelt terrible. They then moved us to another one which was a downgrade to my original room, but we took it. The checkin folks are good, nothing above and beyond what you would see at most hotels. Service in the Egyptian restaurant is very bad, though the food is good. Very slow, after they serve you will disappear for a good amount of time until you flag them down if you want a drink refill, etc.. Room Service is VERY good. Great food, selection, fair pricing, service, polite, etc.. Hotel decor overall is very nice in the lobby, and being connected to a mall is very convenient if you want to go shopping. Be very careful about the smoke in the rooms, and make sure they dont downgrade you to a worse room when you ask for a change.

First night they put us in a smoking room even though we had asked for non smoking. Everything was smelling terrible and folks got asthma. We were at this hotel for 1.5 days so became difficult to change rooms. When we came back a week later to stay here (had prebooked), they gave us a non smoking room that also smelt terrible. They then moved us to another one which was a downgrade to my original room, but we took it. The checkin folks are good, nothing above and beyond what you would see at most hotels. Service in the Egyptian restaurant is very bad, though the food is good. Very slow, after they serve you will disappear for a good amount of time until you flag them down if you want a drink refill, etc.. Room Service is VERY good. Great food, selection, fair pricing, service, polite, etc.. Hotel decor overall is very nice in the lobby, and being connected to a mall is very convenient if you want to go shopping. Be very careful about the smoke in the rooms, and make sure they dont downgrade you to a worse room when you ask for a change.

Must say a unique hotel, will definitely stay again Excellent staff and very accomodating

Must say a unique hotel, will definitely stay again Excellent staff and very accomodating

I was given a room on 3 rd floor with no elevator, I stayed here few days ago expecting the same service, it turns out to be a disaster. I have a disability and be given a room with out an elevator and not being told at time of check in was not good service at all.