Nice staff, clean and nice hotel

Nice staff, clean and nice hotel

Good

Good

Booked and pay extra for a Lakeview Room, assigned for a lakeview direction but tree (green) view but can see the lakeview. the booking category need to be clearly defined that the direction and the view. felt cheated and pay extra for nothing. also renovation noise is really disturbing.

Booked and pay extra for a Lakeview Room, assigned for a lakeview direction but tree (green) view but can see the lakeview. the booking category need to be clearly defined that the direction and the view. felt cheated and pay extra for nothing. also renovation noise is really disturbing.

Kind

Kind

Location by the lake is awesome. Beautiful lobby and artworks throughout.

Location by the lake is awesome. Beautiful lobby and artworks throughout.

Great location in old quarter. Walking distance to everything, shops, restaurants

Great location in old quarter. Walking distance to everything, shops, restaurants

Excellent hotel - staff were extraordinary and the property is beautiful.

Excellent hotel - staff were extraordinary and the property is beautiful.

We rate the Apricot hotel actually as a 4* hotel, which is a bit dated. We booked a room with view on the lake, a bit hidden by the trees. The carpets were stained. The sofa in our room was not clean with a hole burned by cigarettes. The room has cigarette smell. Other than that the room was generally clean. The breakfast was not good: foods provided are not fresh and not of good quality. We could only eat fruits. The coffee was terrible. The staff (front desk, breakfast restaurant, room cleaning) are quite helpful though. In summary we think this hotel is overpriced. The location is excellent, near the old quarter.

We rate the Apricot hotel actually as a 4* hotel, which is a bit dated. We booked a room with view on the lake, a bit hidden by the trees. The carpets were stained. The sofa in our room was not clean with a hole burned by cigarettes. The room has cigarette smell. Other than that the room was generally clean. The breakfast was not good: foods provided are not fresh and not of good quality. We could only eat fruits. The coffee was terrible. The staff (front desk, breakfast restaurant, room cleaning) are quite helpful though. In summary we think this hotel is overpriced. The location is excellent, near the old quarter.

I am platimum member but dont recieved late check out as expected. FO called my room and asked for a surcharge although they agree for us to stay longer

I am platimum member but dont recieved late check out as expected. FO called my room and asked for a surcharge although they agree for us to stay longer

Great location near the lake with easy access to dining and entertainment options. Warm and spacious lobby displaying classical elegance. Clean comfortable rooms with all the amenities but additional options for thinner pillows would be nice. The staff is very friendly and helpful. Definitely worth the cost.

Great location near the lake with easy access to dining and entertainment options. Warm and spacious lobby displaying classical elegance. Clean comfortable rooms with all the amenities but additional options for thinner pillows would be nice. The staff is very friendly and helpful. Definitely worth the cost.

Top notch service and accommodations and centrally located in Old Quarter Hanoi. Highly likely I will stay here again next visit to Vietnam.

Top notch service and accommodations and centrally located in Old Quarter Hanoi. Highly likely I will stay here again next visit to Vietnam.

My 1 night stay was part of a longer visit. Next time I will stay the entire visit. Very nice hotel for the price. Great location and walkable to everything.

My 1 night stay was part of a longer visit. Next time I will stay the entire visit. Very nice hotel for the price. Great location and walkable to everything.

Very central for Hanoi. Can walk to everywhere and right opposite the lake.

Very central for Hanoi. Can walk to everywhere and right opposite the lake.

Clean,safe but music in the street very early in the morning 5:30am

Clean,safe but music in the street very early in the morning 5:30am

Good

Good

Thank you, Apricot Hotel for a wonderful Hanoi experience. The western comforts of the hotel and the peaceful lakeside location are appreciated as one gets tuned in to the synchronized chaos of Hanoi. Excellent French croissants, French toast, chocolate bread, yoghurt delicious pho noodle soup. They even have sushi for breakfast, testimony of the diversity of clients the hotel must cater to. Attentive and caring staff... but that seems to be the standard in Vietnam... as if the hotel people are accomplices in helping visitors enjoy their Vietnam. Close to all the buzz, but with the best views of the Lake. One is privileged to be in a prime art gallery. The pool is outstanding. My only complaint was that there was no apricot jam for breakfast to have with the French toast or the croissants.

Thank you, Apricot Hotel for a wonderful Hanoi experience. The western comforts of the hotel and the peaceful lakeside location are appreciated as one gets tuned in to the synchronized chaos of Hanoi. Excellent French croissants, French toast, chocolate bread, yoghurt delicious pho noodle soup. They even have sushi for breakfast, testimony of the diversity of clients the hotel must cater to. Attentive and caring staff... but that seems to be the standard in Vietnam... as if the hotel people are accomplices in helping visitors enjoy their Vietnam. Close to all the buzz, but with the best views of the Lake. One is privileged to be in a prime art gallery. The pool is outstanding. My only complaint was that there was no apricot jam for breakfast to have with the French toast or the croissants.