The room is small and terrible and the hotel room is 3 stars not 5.

The room is small and terrible and the hotel room is 3 stars not 5.

Very good location. Pool on roof a . My room didnt had a window thats very bad..and communicate room are bad too. you can ear everything in the other room. Breakfast is ok to start your day. Go early lot of people and no room to sit down. Clean rooms. Everything is brand new. Old building fresh new look. Would recommend and i will go back.

Very good location. Pool on roof a . My room didnt had a window thats very bad..and communicate room are bad too. you can ear everything in the other room. Breakfast is ok to start your day. Go early lot of people and no room to sit down. Clean rooms. Everything is brand new. Old building fresh new look. Would recommend and i will go back.

Waste of money, wish I stayed elsewhere, I chose this hotel because of the name and reputation however the experience lacked all to support the "big name". A hotel manager (the guy with the big hair and gel) was so unhelpful, he refused to call my taxi service upon checkout, I was struggling to understand them, I asked him to help and he said no, it's not our company?! Wow. Booked this ages ago, I asked for a room with a nice view, I was placed in a room facing a building, couldn't tell what time of day it was. My request fell on deaf ears. Asking to change rooms proved impossible, eventually after many requests they did, another awful room, a shower without a door to conceal the water falling out onto the bathroom floor. Air con in the room smelt like cigarette smoke. Biggest waste of money, Ramada is such a let down, honestly if you're reading this before booking, don't do it, it's crappy. Keep looking you will find something better, not worth the high costs they charge.

Waste of money, wish I stayed elsewhere, I chose this hotel because of the name and reputation however the experience lacked all to support the "big name". A hotel manager (the guy with the big hair and gel) was so unhelpful, he refused to call my taxi service upon checkout, I was struggling to understand them, I asked him to help and he said no, it's not our company?! Wow. Booked this ages ago, I asked for a room with a nice view, I was placed in a room facing a building, couldn't tell what time of day it was. My request fell on deaf ears. Asking to change rooms proved impossible, eventually after many requests they did, another awful room, a shower without a door to conceal the water falling out onto the bathroom floor. Air con in the room smelt like cigarette smoke. Biggest waste of money, Ramada is such a let down, honestly if you're reading this before booking, don't do it, it's crappy. Keep looking you will find something better, not worth the high costs they charge.

Good property

Good property

Brilliant location

Brilliant location

We got the half board reservation. Breakfast was okay just the restaurant was too crowded. But dinners were really disappointing.

We got the half board reservation. Breakfast was okay just the restaurant was too crowded. But dinners were really disappointing.

First I was given the ugliest small room without a window. After complains and 1 night I got a nicer room. Still not acceptable.

First I was given the ugliest small room without a window. After complains and 1 night I got a nicer room. Still not acceptable.

The property needs maintenance, it is not a 5 not even 4. The staff is very friendly and kind

The property needs maintenance, it is not a 5 not even 4. The staff is very friendly and kind

I like to stay in Pera vs Taksim; it’s practically next to Taksim, only 2 minutes walk to Istiqlal street. Lovely hotel. Great breakfast and dinner options. I’ll definitely stay there again. Regards, David

I like to stay in Pera vs Taksim; it’s practically next to Taksim, only 2 minutes walk to Istiqlal street. Lovely hotel. Great breakfast and dinner options. I’ll definitely stay there again. Regards, David

Our stay at the Ramada By Wyndham was amazing. The rooms were so clean and the service was outstanding.

Our stay at the Ramada By Wyndham was amazing. The rooms were so clean and the service was outstanding.

All good I will go again

All good I will go again

We had several rooms booked, and reconfirmed a day prior to our travel (having seen other poor reviews), but upon arrival at the hotel and after 10-15 mins the reception at first advised we did not have all rooms booked and then said none of the rooms were available due to "natural disaster" The whole party was moved to another hotel for 1 night out of our 3 night stay. No manager was available until the 3rd night to be able to discuss this. On the second day in the hotel restaurant, whereby we had paid for dinner and was supposed to be open from 7pm to 9pm, ran out of food at 8:30pm and all food was taken away. The food situation was resolved on the 3rd day when management took note of our complaint. We were all vegetarian, had forewarned the hotel at the same time as booking and indeed on the morning of the 2nd night when we had to re-check in from the other hotel, yet the restaurant stated they had no idea about our request. Re:the inconvenience of room changes - the manager offered free access to swimming pool and steam room etc, which were included in the hotel stay anyway. One room's bathroom had mould all over the floor, nothing was done about it for the 2nd night, and on the 3rd night the room had to be changed. There were several other patrons at reception area either complaining or asking for rooms to be changed or even reduced to tears. Overall, the hotel seemed to be overbooked and staff were either stressed or appearing to be disinterested and even swearing.

We had several rooms booked, and reconfirmed a day prior to our travel (having seen other poor reviews), but upon arrival at the hotel and after 10-15 mins the reception at first advised we did not have all rooms booked and then said none of the rooms were available due to "natural disaster" The whole party was moved to another hotel for 1 night out of our 3 night stay. No manager was available until the 3rd night to be able to discuss this. On the second day in the hotel restaurant, whereby we had paid for dinner and was supposed to be open from 7pm to 9pm, ran out of food at 8:30pm and all food was taken away. The food situation was resolved on the 3rd day when management took note of our complaint. We were all vegetarian, had forewarned the hotel at the same time as booking and indeed on the morning of the 2nd night when we had to re-check in from the other hotel, yet the restaurant stated they had no idea about our request. Re:the inconvenience of room changes - the manager offered free access to swimming pool and steam room etc, which were included in the hotel stay anyway. One room's bathroom had mould all over the floor, nothing was done about it for the 2nd night, and on the 3rd night the room had to be changed. There were several other patrons at reception area either complaining or asking for rooms to be changed or even reduced to tears. Overall, the hotel seemed to be overbooked and staff were either stressed or appearing to be disinterested and even swearing.

Clean rooms, fantastic breakfast, great location. Helpful staff. All was perfect.

Clean rooms, fantastic breakfast, great location. Helpful staff. All was perfect.

Everything went wrong. Check in took 2 hours and ended up missing our sight seeing tour. Hotels says, we don’t have reservations. Had to call hotels.com executive several time to get it sorted. Later once the reservation was traced, they provided us standard rooms instead of our booked deluxe jacuzzi rooms and had to struggle another hour to get it sorted. Over all missed a precious day out of my two days stay in Istanbul. Such a waste when you are on a tightly planned holiday.

Everything went wrong. Check in took 2 hours and ended up missing our sight seeing tour. Hotels says, we don’t have reservations. Had to call hotels.com executive several time to get it sorted. Later once the reservation was traced, they provided us standard rooms instead of our booked deluxe jacuzzi rooms and had to struggle another hour to get it sorted. Over all missed a precious day out of my two days stay in Istanbul. Such a waste when you are on a tightly planned holiday.

I have stayed at The Peak numerous times and had an excellent experience although this time the service was not good at all. We had to wait 30 minutes to check in as it was so busy. After we checked in the bellboy took my friend’s luggage to someone else’s room. When she called reception to ask for her luggage the staff hung up on her twice and was so rude. This is the second time I have stayed at the hotel in winter time and unfortunately the hotel turns off the air conditioning which is actually needed and there is only heating. It meant that I was sweating every night. This time my room was next to the lift and I couldn’t get any sleep it was awful. Last time I stayed my friend paid for a room with a hot tub and they gave her a normal room, when she complained to the third party booking company they approached the hotel who lied and told them she did have a hot tub room so she couldn’t even get a refund. I don’t think I will stay again.

I have stayed at The Peak numerous times and had an excellent experience although this time the service was not good at all. We had to wait 30 minutes to check in as it was so busy. After we checked in the bellboy took my friend’s luggage to someone else’s room. When she called reception to ask for her luggage the staff hung up on her twice and was so rude. This is the second time I have stayed at the hotel in winter time and unfortunately the hotel turns off the air conditioning which is actually needed and there is only heating. It meant that I was sweating every night. This time my room was next to the lift and I couldn’t get any sleep it was awful. Last time I stayed my friend paid for a room with a hot tub and they gave her a normal room, when she complained to the third party booking company they approached the hotel who lied and told them she did have a hot tub room so she couldn’t even get a refund. I don’t think I will stay again.

It was perfect

It was perfect