Over priced, extra charges as a surprise on day leaving not mentioned on line or during check in 30 dollars per day ( destination charge) Room not cleaned daily and when done one bed was not touched You call front desk no thing happens Every time you asked for your car and wait 10 minutes before you go down you discover that the valet has no idea you asked for it and this is 30 dollars per day service Room service food was bad and missing 2 items and have to call twice to remove these items from bill Definitely not using it again

Over priced, extra charges as a surprise on day leaving not mentioned on line or during check in 30 dollars per day ( destination charge) Room not cleaned daily and when done one bed was not touched You call front desk no thing happens Every time you asked for your car and wait 10 minutes before you go down you discover that the valet has no idea you asked for it and this is 30 dollars per day service Room service food was bad and missing 2 items and have to call twice to remove these items from bill Definitely not using it again

The room hadn't been vacuumed and the sheets were dirty on one bed. I called down and the staff came up and changed the bed. The staff were very accommodating and helpful!

Nice convenience to everything

Great hotel

It is a great place to stay, first and foremost! The lobby is beautiful! Pool and hot tub area are better than most in the area. It was amazing because of the staff, more specifically, the valet attendants/staff and the bellhops! Ask for Luke and you will never be disappointed! There were several other gentleman that helped us and all had the best personalities! (Can’t remember their names) People you would invite to your own BBQ! The only negative are; the lobby has an overpowering scent, it smells great, but can cause a headache. The halls/rooms smelled of a “zoo”, which I’m sure is due to the pool/hot tub and the fact that they allow pets. Keep in mind, I am super smell sensitive. Lastly the room temp was 76 degrees upon arrival. Definitely not what I was expecting for this time of year. And it took over a day to get at the temp we were comfortable with. I would definitely return even with these negatives I have listed as the staff outweighs all of it!

Overall it was great except the water temperature in the shower which was hit or miss in terms of hot water

It is a great place to stay, first and foremost! The lobby is beautiful! Pool and hot tub area are better than most in the area. It was amazing because of the staff, more specifically, the valet attendants/staff and the bellhops! Ask for Luke and you will never be disappointed! There were several other gentleman that helped us and all had the best personalities! (Can’t remember their names) People you would invite to your own BBQ! The only negative are; the lobby has an overpowering scent, it smells great, but can cause a headache. The halls/rooms smelled of a “zoo”, which I’m sure is due to the pool/hot tub and the fact that they allow pets. Keep in mind, I am super smell sensitive. Lastly the room temp was 76 degrees upon arrival. Definitely not what I was expecting for this time of year. And it took over a day to get at the temp we were comfortable with. I would definitely return even with these negatives I have listed as the staff outweighs all of it!

everything was good,

everything was good,

Wonderful facility but paying for parking when truck is too big to go into the garage is ridiculous.

Wonderful facility but paying for parking when truck is too big to go into the garage is ridiculous.

Every time I come this is where I stay. I love everything about it

Every time I come this is where I stay. I love everything about it

Ever interaction with staff was phenomenal!!!!!!

Ever interaction with staff was phenomenal!!!!!!

We had a great time!! The bikes were a lot of fun!!

We had a great time!! The bikes were a lot of fun!!

Great Stay!!

Great Stay!!

Rooms not as clean as I would expect. Hair on walls of bathroom from previous guests. Bedding was stained. Spots on walls.

Rooms not as clean as I would expect. Hair on walls of bathroom from previous guests. Bedding was stained. Spots on walls.

Good stay

Good stay

Check in was slow. Was there for a large event so the hotel knew there was a large group checking in with only 2 workers (manager did end up coming to help though). So stood in line at least 15 minutes & room not even ready (was 5:30pm by this time). On the bright side, only waited 10 minutes before getting a call to go to front desk. HOWEVER, there were still about 50 people checking in. We do love this hotel though. Great location. Great pool area. Nice rooms. Will stay again.

Check in was slow. Was there for a large event so the hotel knew there was a large group checking in with only 2 workers (manager did end up coming to help though). So stood in line at least 15 minutes & room not even ready (was 5:30pm by this time). On the bright side, only waited 10 minutes before getting a call to go to front desk. HOWEVER, there were still about 50 people checking in. We do love this hotel though. Great location. Great pool area. Nice rooms. Will stay again.

Everything was great!

Everything was great!

My only real issue with this property was the noise. It was very loud and at booking I was not aware there was a train right by it. I didn’t get much sleep or sadly rest. I think they should try to make the room environment quieter for guests.

My only real issue with this property was the noise. It was very loud and at booking I was not aware there was a train right by it. I didn’t get much sleep or sadly rest. I think they should try to make the room environment quieter for guests.

Nice hotel. Good restaurant…only had breakfast. Our only big complaint is the beds and Pillows…not comfortable. For the price should be much better comfort! Good location.

Nice hotel. Good restaurant…only had breakfast. Our only big complaint is the beds and Pillows…not comfortable. For the price should be much better comfort! Good location.