Just very good

Just very good

good hotel, kind and helpful employees, all good!!

good hotel, kind and helpful employees, all good!!

A misunderstanding resulted in my having to pay for an extra night directly. My 2 night stay had been secured and paid in full online weeks before my arrival. My request for a change of dates was handled online but the hotel claimed that it was not received.

A misunderstanding resulted in my having to pay for an extra night directly. My 2 night stay had been secured and paid in full online weeks before my arrival. My request for a change of dates was handled online but the hotel claimed that it was not received.

The standard rooms they dont have a mini bar fridge

The standard rooms they dont have a mini bar fridge

I have stayed in Signature Lux many times. It used to be a pleasure, quick check-in, clean rooms and great location. My last stay did not live up to my expectations. Problems checking in, little to no help from frontdesk, even though my booking was paid in full. After spending 35 min on hold with hotels.com, it was finally sorted out. Room was not clean. Toilet lid was very dirty, not to mention the dust and filth under the bed. This was always my Sandton hotel of choice, but not again.

I have stayed in Signature Lux many times. It used to be a pleasure, quick check-in, clean rooms and great location. My last stay did not live up to my expectations. Problems checking in, little to no help from frontdesk, even though my booking was paid in full. After spending 35 min on hold with hotels.com, it was finally sorted out. Room was not clean. Toilet lid was very dirty, not to mention the dust and filth under the bed. This was always my Sandton hotel of choice, but not again.

The place is amazing bwith friendly staff. Pity we didn't stay for long. Bit will definitely go again. Regards, Degracia

The place is amazing bwith friendly staff. Pity we didn't stay for long. Bit will definitely go again. Regards, Degracia

Excellent stay, staff friendly and helpful.

Excellent stay, staff friendly and helpful.

Nice Hotel, room was very clean. Hotel is in a convenient place near Train, shops and restaurants. Checking in was a little bit slow , may be the Hotel could consider introducing self service Check In.

Nice Hotel, room was very clean. Hotel is in a convenient place near Train, shops and restaurants. Checking in was a little bit slow , may be the Hotel could consider introducing self service Check In.

Great location. Aircon took forever to cool room down. Plug points faulty. Shower flooded bath room. TV stream kept turning on and off.

Great location. Aircon took forever to cool room down. Plug points faulty. Shower flooded bath room. TV stream kept turning on and off.

I had to check out day early. I asked for refund for my one day that I wouldn’t use and they said no.

I had to check out day early. I asked for refund for my one day that I wouldn’t use and they said no.

Clean Nice location very reasonable price friendly staff

Clean Nice location very reasonable price friendly staff

Convenience is this property’s unique selling point. It’s super close to Gautrain and the mega mall.

Convenience is this property’s unique selling point. It’s super close to Gautrain and the mega mall.

TV reception is terrible, and showers continue to leak. Position is great, convenient.

TV reception is terrible, and showers continue to leak. Position is great, convenient.

This hotel should be good, considering the good location - close to several restaurants and Mandala Square (but it is far from all other tourist points), however the TERRIBLE service let the experience really bad. Some points: -They aren't polite, don't look at you in attendance - Don't care to be receptive, solicitous or flexible - Don't accept to keep backpacks until check-in time (only large suitcases) - The locker wasn't working - Twice there were a power outage I definitely don't recommend and would not return. There were other hotels with the same price range, but I already knew the "Signature Lux" and I thought it would be good, like the others (in others people aren't super attentive, but they are minimally polite), but the fact is that it isn't

This hotel should be good, considering the good location - close to several restaurants and Mandala Square (but it is far from all other tourist points), however the TERRIBLE service let the experience really bad. Some points: -They aren't polite, don't look at you in attendance - Don't care to be receptive, solicitous or flexible - Don't accept to keep backpacks until check-in time (only large suitcases) - The locker wasn't working - Twice there were a power outage I definitely don't recommend and would not return. There were other hotels with the same price range, but I already knew the "Signature Lux" and I thought it would be good, like the others (in others people aren't super attentive, but they are minimally polite), but the fact is that it isn't

Staying there is more cost-effective (meaning cheaper) than other hotels of the 3star/4star designation in Sandton; and the location could not be bettered being next-door both to Mandela Square and Sandton Gautrain station

Staying there is more cost-effective (meaning cheaper) than other hotels of the 3star/4star designation in Sandton; and the location could not be bettered being next-door both to Mandela Square and Sandton Gautrain station

Too noisy television keep loosing signal rubbish was left outside below my window

Too noisy television keep loosing signal rubbish was left outside below my window