Excellent stay . Entrance & staff very welcoming . Very comfortable bed . Spa area excellent.

Excellent location, the pool on the 33rd floor was amazing with sitting and full view of park and twin towers (Photo below)

Excellent location, the pool on the 33rd floor was amazing with sitting and full view of park and twin towers (Photo below)

I was surprised that the room assigned to us was just a window view of the Petronas twin towers. What a lovely scene. Perfect room. The staff is friendly and accommodating. The breakfast buffet serves us right as we love to eat. Everything we dreamt of eating were all there. The room is very clean and hygienic stuff are available for free. There was no need to buy elsewhere. It was also nice that we can request for a grab taxi. Really, our stay was amazing.

I was surprised that the room assigned to us was just a window view of the Petronas twin towers. What a lovely scene. Perfect room. The staff is friendly and accommodating. The breakfast buffet serves us right as we love to eat. Everything we dreamt of eating were all there. The room is very clean and hygienic stuff are available for free. There was no need to buy elsewhere. It was also nice that we can request for a grab taxi. Really, our stay was amazing.

I am goi by back after the renovation. Room and hotel in general look refresh. I had room with Twin Tower View and it is stunning. Executive lounge very spacious, food presentation nice with local touch

Very convinient to the expo, clean and safe to stay

Very good location with wonderful view of the garden and twin towers.

Good point: You can walk to Suria KLCC without getting wet by passing through the convention center. Bad point: The bath water is light brown. I think it's probably rust.

A poor check in was redeemed by offering a late check out. The pool while nice when empty is certainly cleverly photographed for the website. Underwhelming it certainly is in the flesh. Only ate once in the hotel in the Chuck it n Shuck it buffet. Having got a discount from a 3rd party website it was still surprising and of course very disappointing to see how much less the four of us received in our seafood bucket...the apparent highlight of the whole buffet...compared to couples nearby. Whether the 3rd party website is aware of this is anyone's guess. Certainly left us with a bad taste. So buyer beware on that! Overall a nice hotel conveniently located but clearly not without "service" issues.

The hotel is next to klcc park, which is good for jogging while relaxing in a busy city. The view to klcc tower is fantastic.

The hotel is next to klcc park, which is good for jogging while relaxing in a busy city. The view to klcc tower is fantastic.

Excellent location by the convention center. A beautiful park just in front of the hotel, with a wade pool, and roads to walking or jogging. They have a golf cart -like/ shuttle to take you to the Suria mall (10 am to 10 pm), a fantastic mall with high end designer brands and also common and convenient ones, plus great restaurants and fast food ones, and prob 8 coffee houses with pastries and baked goods. The hotel has a sky bar with a fantastic view at The Petronas Towers, actually our view from our room was even better, and a 20 mt swimming pool. Staff is very friendly and helpful (every person we met here in KL was like that, very happy people). Two restaurants, a small and convenient Cafeteria. Transportation from and to the airport is cheaper and very comfortable with GRAB(this company bought Uber in South Asia). Definitely coming back here!

Excellent location by the convention center. A beautiful park just in front of the hotel, with a wade pool, and roads to walking or jogging. They have a golf cart -like/ shuttle to take you to the Suria mall (10 am to 10 pm), a fantastic mall with high end designer brands and also common and convenient ones, plus great restaurants and fast food ones, and prob 8 coffee houses with pastries and baked goods. The hotel has a sky bar with a fantastic view at The Petronas Towers, actually our view from our room was even better, and a 20 mt swimming pool. Staff is very friendly and helpful (every person we met here in KL was like that, very happy people). Two restaurants, a small and convenient Cafeteria. Transportation from and to the airport is cheaper and very comfortable with GRAB(this company bought Uber in South Asia). Definitely coming back here!

No battery at the door lock sensor and no complimentary drinking water exchange every day.

No battery at the door lock sensor and no complimentary drinking water exchange every day.

All good, adjacent to the conference location which was very convenient. Clean and tidy, good experience.

I wanted a hotel with a good view of the Petronas towers and my club room with this view was amazing. Very nice room, bathroom. Staff and facilities in club lounge were great.

All good, adjacent to the conference location which was very convenient. Clean and tidy, good experience.

I wanted a hotel with a good view of the Petronas towers and my club room with this view was amazing. Very nice room, bathroom. Staff and facilities in club lounge were great.

Outstanding view of the Petronas Towers. Breakfast buffet was tremendous with all three Malaysian cultures (Malay, Chinese and Tamil) plus Western and Japanese. What a spread The room was comfortable and housekeeping did an attentive job.

Outstanding view of the Petronas Towers. Breakfast buffet was tremendous with all three Malaysian cultures (Malay, Chinese and Tamil) plus Western and Japanese. What a spread The room was comfortable and housekeeping did an attentive job.

very Nice hotel - superb location

very Nice hotel - superb location

The staff at this hotel are exceptional. We arrived after a horrible long journey and they went out of their way to make our stay so comfortable and luxurious. Thank you!

The staff at this hotel are exceptional. We arrived after a horrible long journey and they went out of their way to make our stay so comfortable and luxurious. Thank you!

NICE

NICE

All the personal attention and the area

All the personal attention and the area

Didn’t find my reservation at the hotel. Had to pay again for check in. Very disappointed. Bet received my money back tow days later.

Breathing taking location from my room window. We recommend this hotel to family and friends.