Upon arrival, we were informed that our reservation had been cancelled. Thankfully the hotel was able to accommodate us for the night. Just extremely frustrating and hoping we will not be double charged for our reservation that had been made more than 60 days in advance of arrival.

Upon arrival, we were informed that our reservation had been cancelled. Thankfully the hotel was able to accommodate us for the night. Just extremely frustrating and hoping we will not be double charged for our reservation that had been made more than 60 days in advance of arrival.

Nice hotel

Nice hotel

Nice hotel With good location

Nice hotel With good location

Top notch room and hotel. Highly recommend!!

Top notch room and hotel. Highly recommend!!

Great location and view of the marina.

Great location and view of the marina.

We had a balcony overlooking the port

We had a balcony overlooking the port

It’s was ordinary , nothing worth mentioning except breakfast

It’s was ordinary , nothing worth mentioning except breakfast

Great staff and rooms. Pool was nice for a quick dip and reset after a long day of sight seeing. Perfectly situated in the heart of the Port. Rooms were large and modern. There was a small scent of fish in the hallways of the 4th floor. AC could be a touch colder but overall a great.

Great staff and rooms. Pool was nice for a quick dip and reset after a long day of sight seeing. Perfectly situated in the heart of the Port. Rooms were large and modern. There was a small scent of fish in the hallways of the 4th floor. AC could be a touch colder but overall a great.

It was in a very active nightlife area around the Old Port. Conveniently located near the MUCEM and La Major Church. Only a short ferry ride across the port.

The hotel is located in a fantastic area in the Old Port. We booked a Junior Suite which was very spacious with great decor and perfectly clean. Great breakfast selection. Overall I would recommend this hotel.

It was in a very active nightlife area around the Old Port. Conveniently located near the MUCEM and La Major Church. Only a short ferry ride across the port.

The hotel is located in a fantastic area in the Old Port. We booked a Junior Suite which was very spacious with great decor and perfectly clean. Great breakfast selection. Overall I would recommend this hotel.

We got a sensational room,512. When we checked in early the lady was amazing and even sourced us towels as we had an afternoon of kayaking before the room was ready. We got some drink crunchers but the team struggled on processing them. Our room wasn’t made up after being out all day then we had to leave to let them do it. The same lady apologized for this. It wasn’t the end of the world. The area is naturally chaotic. The revolving door wasn’t working and you had to go through the bar, there is lots of security which is good but they tended to be slouched around with some senior team doing similar. They need to staff the pool bar more as we had to wait a few times for service (might sell a lot more too!!)

The facility is clean and the staff is friendly but it's a bit far from the nearest bus stop and the subway station.

The facility is clean and the staff is friendly but it's a bit far from the nearest bus stop and the subway station.

The common areas and rooms have all just been refurbished so everything is in excellent condition. The staff are friendly, especially Gaelle who was exceptional at check in for her personality and travel advice. The buffet breakfast offered a nice variety of foods. The location is excellent in close proximity to all forms of public transport.

The common areas and rooms have all just been refurbished so everything is in excellent condition. The staff are friendly, especially Gaelle who was exceptional at check in for her personality and travel advice. The buffet breakfast offered a nice variety of foods. The location is excellent in close proximity to all forms of public transport.

This is a very well positioned hotel - near the beautiful old harbour . It is a good hotel. My room was nice, bed comfortable. Tea and coffee machine/ that was important for me. Nice but small seining pool. Good breakfast. But they had an issue with cleaners. Though my room was clean, the corridors weren’t that brilliant. I had an issue that the cleaner left a window opened in my room, and I was beaten by mosquitoes all night. Also, so called VIP access was just the cheapest glass of wine worth 6 Euroes. Sounds not right together with word. ViP

This is a very well positioned hotel - near the beautiful old harbour . It is a good hotel. My room was nice, bed comfortable. Tea and coffee machine/ that was important for me. Nice but small seining pool. Good breakfast. But they had an issue with cleaners. Though my room was clean, the corridors weren’t that brilliant. I had an issue that the cleaner left a window opened in my room, and I was beaten by mosquitoes all night. Also, so called VIP access was just the cheapest glass of wine worth 6 Euroes. Sounds not right together with word. ViP

We really enjoyed our stay, the staff were lovely, the room was clean and really comfortable. The only issue was the protesting out side the door everyday, which would make the reception area smell because of the stuff they would through at the entrance door. I wish there had been prior warning of this before our arrival, seeing as this has now been going on for nearly 2 months, according to the local news article.

We really enjoyed our stay, the staff were lovely, the room was clean and really comfortable. The only issue was the protesting out side the door everyday, which would make the reception area smell because of the stuff they would through at the entrance door. I wish there had been prior warning of this before our arrival, seeing as this has now been going on for nearly 2 months, according to the local news article.

Perfect location with wonderful facilities

Perfect location with wonderful facilities

Great lobby furniture! Staff were excellent, one lovely Spanish lady in particular.