Property was beautiful and the rooms were elegant and well appointed. The heated bathroom tile floor was a plus for our January stay. Staff were very pleasant and helpful.

Property was beautiful and the rooms were elegant and well appointed. The heated bathroom tile floor was a plus for our January stay. Staff were very pleasant and helpful.

Our dinner was superb. Fresh ingredients, cooked to perfection and beautifully presented.

Our dinner was superb. Fresh ingredients, cooked to perfection and beautifully presented.

The hotel staff went above and beyond in greeting us upon arrival. We were offered a welcome drink and we were greeted not only by the reception desk staff, but also the hotel manager an concierge. The hotel is built inside a former monestary and maintains some of the original architectural elements. Our room was quite large as wall the beautiful marble bathroom. Overall, a very comfortable stay.

The hotel staff went above and beyond in greeting us upon arrival. We were offered a welcome drink and we were greeted not only by the reception desk staff, but also the hotel manager an concierge. The hotel is built inside a former monestary and maintains some of the original architectural elements. Our room was quite large as wall the beautiful marble bathroom. Overall, a very comfortable stay.

The hotel was most comfortable, the staff was extremely helpful and courteous, and the location was convenient.

The hotel was most comfortable, the staff was extremely helpful and courteous, and the location was convenient.

It is a great luxurious hotel property. We like it’s style and it’s quality. It is not your contemporary type but solid excellence. The staffs are very well trained, professional, courteous and helpful. This culture goes from front desk, to restaurant, bell, concierge and housekeeping, love it love it. We shall be back at no time

It is a great luxurious hotel property. We like it’s style and it’s quality. It is not your contemporary type but solid excellence. The staffs are very well trained, professional, courteous and helpful. This culture goes from front desk, to restaurant, bell, concierge and housekeeping, love it love it. We shall be back at no time

The property itself is historic and charming but it was the service provided by all of the staff that set this property apart.

The property itself is historic and charming but it was the service provided by all of the staff that set this property apart.

The place was great - close to everything and had a fabulous breakfast. The staff were also very helpful and we really enjoyed our stay.

The place was great - close to everything and had a fabulous breakfast. The staff were also very helpful and we really enjoyed our stay.

Great spot, some of the services are not back due to COVID but generally a great place

Great spot, some of the services are not back due to COVID but generally a great place

This hotel is amazing! The grounds and rooms are beautiful and the staff is wonderful. We were upgraded to a deluxe room because of my Marriott Bonvoy account and couldn’t have been happier. The room and bathroom was huge, with a lovely view of the courtyard. The room had a king bed and desk and chaise lounge. Even with all the furniture it felt spacious. And the bathroom had double sinks, a soaking tub, rainfall shower and bidet. We received breakfast for free because of the hotels.com package and it was excellent. All of the staff were gracious and accommodating. I had mentioned it was my birthday and they had a delicious chocolate cake waiting for me in the room. In terms of location, it’s situated on the castle side and close to everything. It is right near the tram tracks so need to be a little careful when walking around. However, when you’re in the hotel you’d have no idea you were on the tram line. It is one of the quietest hotels I’ve ever stayed at. I would highly recommend staying here and will definitely be doing just that on my next trip to Prague. Rarely do you come across a place like this, that has no fault. It is a true 5 star experience.

This hotel is amazing! The grounds and rooms are beautiful and the staff is wonderful. We were upgraded to a deluxe room because of my Marriott Bonvoy account and couldn’t have been happier. The room and bathroom was huge, with a lovely view of the courtyard. The room had a king bed and desk and chaise lounge. Even with all the furniture it felt spacious. And the bathroom had double sinks, a soaking tub, rainfall shower and bidet. We received breakfast for free because of the hotels.com package and it was excellent. All of the staff were gracious and accommodating. I had mentioned it was my birthday and they had a delicious chocolate cake waiting for me in the room. In terms of location, it’s situated on the castle side and close to everything. It is right near the tram tracks so need to be a little careful when walking around. However, when you’re in the hotel you’d have no idea you were on the tram line. It is one of the quietest hotels I’ve ever stayed at. I would highly recommend staying here and will definitely be doing just that on my next trip to Prague. Rarely do you come across a place like this, that has no fault. It is a true 5 star experience.

Augustine is a wonderful luxury hotel very close to St Charles Bridge. The staff are all wanting to assist, the meals are great and the room was very comfortable.

Augustine is a wonderful luxury hotel very close to St Charles Bridge. The staff are all wanting to assist, the meals are great and the room was very comfortable.

The hotel was amazing loved every bet of it .yet one staff at the reception was not helpful not pleasant her name was jiji.

The hotel was amazing loved every bet of it .yet one staff at the reception was not helpful not pleasant her name was jiji.

Gorgeous property! Staff was great!

Gorgeous property! Staff was great!

The morning waiter staff was neglectful on each day except the last day. It was then they were attentive and very accommodating in every way. Can’t figure that out

The morning waiter staff was neglectful on each day except the last day. It was then they were attentive and very accommodating in every way. Can’t figure that out

From the moment we arrived the hospitality was fantastic, we upgraded our room for a view of the castle, after the concierge showed us available rooms, apparently I didn’t book a room with a view, oh well. Since this was our first visit to Prague I thought it was well worth it! Room was extremely comfortable and well appointed, location couldn’t have been better, as well as providing a welcome relief from the crowds of tourists and the staff were friendly and helpful. Would highly recommend the hotel!

From the moment we arrived the hospitality was fantastic, we upgraded our room for a view of the castle, after the concierge showed us available rooms, apparently I didn’t book a room with a view, oh well. Since this was our first visit to Prague I thought it was well worth it! Room was extremely comfortable and well appointed, location couldn’t have been better, as well as providing a welcome relief from the crowds of tourists and the staff were friendly and helpful. Would highly recommend the hotel!

It was our first time in Prague - and the Augustine was the perfect choice. Not only a beautiful hotel, with exemplary service and FRIENDLY staff and GM (we chatting with him at breakfast one morning), but perfectly located for our walking and tram explorations of this marvelous city. They even upgraded our room to a suite upon arrival (it was slow season, so that helped!). And the St. Thomas beer is fabulous.

It was our first time in Prague - and the Augustine was the perfect choice. Not only a beautiful hotel, with exemplary service and FRIENDLY staff and GM (we chatting with him at breakfast one morning), but perfectly located for our walking and tram explorations of this marvelous city. They even upgraded our room to a suite upon arrival (it was slow season, so that helped!). And the St. Thomas beer is fabulous.

Nice boutique hotel with a very knowledgeable and friendly concierge, Michal. Experience marred by the constant noise and vibration of the tram service right outside my room window.

Nice boutique hotel with a very knowledgeable and friendly concierge, Michal. Experience marred by the constant noise and vibration of the tram service right outside my room window.