Air conditioning very very bad

Air conditioning very very bad

Overall decent.

Overall decent.

This hotel itself was great but it’s a little far from famous tourism areas.

This hotel itself was great but it’s a little far from famous tourism areas.

Hotel is amazing. Very good location making it easy to transport to different parts of the city. Staff is friendly and amazing. Breakfast is of a nice quality and quantity. The only thing that need to be improved is the men bathroom near the pool as it was locked and I end up using the woman bathroom instead , with my wife in the look out. Some of The gym equipment is outdated but that was not a big deal for me as I only used it once. Will definitely stay again in Novotel and recommend it to friends and family.

Hotel is amazing. Very good location making it easy to transport to different parts of the city. Staff is friendly and amazing. Breakfast is of a nice quality and quantity. The only thing that need to be improved is the men bathroom near the pool as it was locked and I end up using the woman bathroom instead , with my wife in the look out. Some of The gym equipment is outdated but that was not a big deal for me as I only used it once. Will definitely stay again in Novotel and recommend it to friends and family.

We liked the staff, super friendly

We liked the staff, super friendly

Great stay with convenient location within Zamalek. Room is comfortable with the right temperature. As with other Cairo hotels, the room needs updating. Good breakfast and 24 hours gym is a plus

Great stay with convenient location within Zamalek. Room is comfortable with the right temperature. As with other Cairo hotels, the room needs updating. Good breakfast and 24 hours gym is a plus

This hotel is a 3 star. Average accommodations and dated room and facilities . Selection of food at breakfast is limited.

This hotel is a 3 star. Average accommodations and dated room and facilities . Selection of food at breakfast is limited.

Excellent breakfast buffet, very clean hotel, amazing views from the roof top restaurant over the Nile. Kids really enjoyed the swimming pool. Good location.

Excellent breakfast buffet, very clean hotel, amazing views from the roof top restaurant over the Nile. Kids really enjoyed the swimming pool. Good location.

Good and very safe location, excellent view, service, food option, and friendly staff. I highly recommend

Good and very safe location, excellent view, service, food option, and friendly staff. I highly recommend

Great location friendly staff

Great location friendly staff

Overall nice stay. Card system needs updating - it doesn't work in the lifts. And they should only start cleaning up breakfast at 10.30am if they say it ends at 10.30am, and not start taking stuff away at 10.25am. But we enjoyed and would certainly return.

Overall nice stay. Card system needs updating - it doesn't work in the lifts. And they should only start cleaning up breakfast at 10.30am if they say it ends at 10.30am, and not start taking stuff away at 10.25am. But we enjoyed and would certainly return.

The hotel location is great and the staff were nice and helpful.

The hotel location is great and the staff were nice and helpful.

The front desk staff are really weird, and they talk to customers in a super rude and messed up way. The receptionist even chased me to the elevator to yell at me and cuss me out. I don't even know what else to say, they're hands down the worst employees I've ever seen, except for the nice lady who works with those monsters. I give this hotel a zero rating. The worst stay ever in my life not a safe hotel at all

The front desk staff are really weird, and they talk to customers in a super rude and messed up way. The receptionist even chased me to the elevator to yell at me and cuss me out. I don't even know what else to say, they're hands down the worst employees I've ever seen, except for the nice lady who works with those monsters. I give this hotel a zero rating. The worst stay ever in my life not a safe hotel at all

I did not like over charges . They put sodas and chocolates in the fridge, they didn’t tell me in the check in that you pay for it if you drink it or eat it . Other hotels they refill for you everyday for free . Whatever This sodas and chocolates wasn’t worth 200 Pounds which is4$ . They charged me 1700 pounds which is 40$ . Also food in the roof cafe was really bad me and my wife had a food poisoning.

I did not like over charges . They put sodas and chocolates in the fridge, they didn’t tell me in the check in that you pay for it if you drink it or eat it . Other hotels they refill for you everyday for free . Whatever This sodas and chocolates wasn’t worth 200 Pounds which is4$ . They charged me 1700 pounds which is 40$ . Also food in the roof cafe was really bad me and my wife had a food poisoning.

The first room we entered wasnt what we expected so we went down to the desk and the staff manager Mohamed immediately helped us update our room to a much nicer one with a beautiful view on the river of Nile. The service was exceptional from all the staff during my stay there. And the food (tho sometimes expensive considering its egypt) was delicious. The only downsides we saw was the first rooms toilet, the cold pool, and that you have to pay a specific sum to eat at the terrace restaurant (1000 EGP on weekend days) but there are more than one restaurant to eat at there so for me it was definitely worth it and if I had time I would've stayed there for another night.

The first room we entered wasnt what we expected so we went down to the desk and the staff manager Mohamed immediately helped us update our room to a much nicer one with a beautiful view on the river of Nile. The service was exceptional from all the staff during my stay there. And the food (tho sometimes expensive considering its egypt) was delicious. The only downsides we saw was the first rooms toilet, the cold pool, and that you have to pay a specific sum to eat at the terrace restaurant (1000 EGP on weekend days) but there are more than one restaurant to eat at there so for me it was definitely worth it and if I had time I would've stayed there for another night.

The hotel was very nice, the staff was very friendly and the location was very easy to get in and out of.

The hotel was very nice, the staff was very friendly and the location was very easy to get in and out of.