Construction happening at hotel made me getting to my room from main entrance a tad far

When we arrived, we were notified that the trundle on our bunk bed was missing because their new mattresses had not come in. We purposely booked the family suite so it would have the trundle for our 3rd child. My daughter had to sleep on the very uncomfortable pullout couch. The property did give us free parking, though that hardly made up for it, as there were several other issues with the room. One of the lights didn't work, there was a missing lamp, and even though we booked 3 months in advance, we were put in a room overlooking the basketball courts (and could hear the ball being bounced from our room). No one ever notified us of the trundle situation prior to arriving. The next day, the hotel offered to have us move rooms after we were already unpacked. We were on our way out to Disneyland, so we declined. When we arrived back from our first day at Disneyland, the room was not made up. I called and asked why we didn't receive room service and the front desk said you have to request it. What?! No one ever told us this, either! The people at the front desk had an attitude when we complained, so that was also annoying.

When we arrived, we were notified that the trundle on our bunk bed was missing because their new mattresses had not come in. We purposely booked the family suite so it would have the trundle for our 3rd child. My daughter had to sleep on the very uncomfortable pullout couch. The property did give us free parking, though that hardly made up for it, as there were several other issues with the room. One of the lights didn't work, there was a missing lamp, and even though we booked 3 months in advance, we were put in a room overlooking the basketball courts (and could hear the ball being bounced from our room). No one ever notified us of the trundle situation prior to arriving. The next day, the hotel offered to have us move rooms after we were already unpacked. We were on our way out to Disneyland, so we declined. When we arrived back from our first day at Disneyland, the room was not made up. I called and asked why we didn't receive room service and the front desk said you have to request it. What?! No one ever told us this, either! The people at the front desk had an attitude when we complained, so that was also annoying.

Rooms are comfortable and clean; the staff is friendly & helpful. One of the better hotel fitness rooms I’ve used (all the equipment worked, and they have dumbbells & a cable machine in addition to cardio equipment). The pool/recreational area is great as well. A very well-maintained location overall.

Rooms are comfortable and clean; the staff is friendly & helpful. One of the better hotel fitness rooms I’ve used (all the equipment worked, and they have dumbbells & a cable machine in addition to cardio equipment). The pool/recreational area is great as well. A very well-maintained location overall.

I liked the breakfast

Loud and in need of an update. Free breakfast buffet.. however this location caters to Disney. So 100+ kids and parents dominate the breakfast area and you can’t get anything to eat. I’m sure you know this for sure. My last stay at this hotel.

Loud and in need of an update. Free breakfast buffet.. however this location caters to Disney. So 100+ kids and parents dominate the breakfast area and you can’t get anything to eat. I’m sure you know this for sure. My last stay at this hotel.

Hotel is ok. Liked having the kitchen, full size fridge is nice. Air conditioner in the bedroom was loud. Front desk not the friendliest. Beds weren’t comfortable but not terrible.

Hotel is ok. Liked having the kitchen, full size fridge is nice. Air conditioner in the bedroom was loud. Front desk not the friendliest. Beds weren’t comfortable but not terrible.

Good

We thoroughly enjoyed our stay at this hotel! Our room comfortably accommodated our party of 4. Breakfast was perfect to grab before heading to the parks. Can’t wait to stay here again. Thanks for an amazing stay!

Staff was friendly and helpful all throughout our stay and it was conveniently located to a lot of things we planned for our trip while in Orange County. Loved our room and will absolutely be staying here again!!

We thoroughly enjoyed our stay at this hotel! Our room comfortably accommodated our party of 4. Breakfast was perfect to grab before heading to the parks. Can’t wait to stay here again. Thanks for an amazing stay!

Better breakfast options. Nice hotel and close to Disneyland

Hotel is comfortable, older, about to start remodel but nothing as of yet so rooms are a bit old and worn. The staff were all great, friendly and check in, check out were a breeze. I look forward to staying again after the remodel!

Hotel is comfortable, older, about to start remodel but nothing as of yet so rooms are a bit old and worn. The staff were all great, friendly and check in, check out were a breeze. I look forward to staying again after the remodel!

Better breakfast options. Nice hotel and close to Disneyland

Was a bit bummed some of the amenities like the laundry space was down. However this is our 4th time staying here and this place does not disappoint.

We really enjoy staying here and recommend this for anyone on a budget and visiting the Disney Parks and all other attractions. They have all the amenities to make your stay very pleasant. We use this as a staycation place for relaxation and love the pool.

Hotel was as described. Good location next to the Toy Story parking lot so very convenient to walk to and grab the bus to Disneyland. The pool was nice and refreshing and never very busy. There is food within a 10min walk. Loved the convenience of having a full fridge and a livingroom.

We really enjoy staying here and recommend this for anyone on a budget and visiting the Disney Parks and all other attractions. They have all the amenities to make your stay very pleasant. We use this as a staycation place for relaxation and love the pool.

Was a bit bummed some of the amenities like the laundry space was down. However this is our 4th time staying here and this place does not disappoint.

The staff were marvellous, really helpful and accommodating. The reason for an average rating is the room itself. It has ripped up carpets, smells rather funky and the pull out sofa needed for a family of 5 was impossible to get a good sleep. It was dreadful! The breakfast was a nice perk but featured limited healthy choices. Again, the staff would be a 5/5 and was the boy reason we did not complain.

The staff were marvellous, really helpful and accommodating. The reason for an average rating is the room itself. It has ripped up carpets, smells rather funky and the pull out sofa needed for a family of 5 was impossible to get a good sleep. It was dreadful! The breakfast was a nice perk but featured limited healthy choices. Again, the staff would be a 5/5 and was the boy reason we did not complain.

We had a good experience just that the hotels page doesn’t tells you that the hotel is undergoing maintenance and that you have to pay extra for the parking. We just had 1 real day of the offered buffet since it was what they were remodeling. But everything else was great, close to the parks, staff very friendly and very clean.

We had a good experience just that the hotels page doesn’t tells you that the hotel is undergoing maintenance and that you have to pay extra for the parking. We just had 1 real day of the offered buffet since it was what they were remodeling. But everything else was great, close to the parks, staff very friendly and very clean.

Free breakfast, WiFi and pool and near Disney land

Free breakfast, WiFi and pool and near Disney land

Excellent second year in a row

This hotel is excellent, the location is incredible and the staff is very friendly and attentive to guests.

Close to my destination,