Clean confortable and accessible

Clean confortable and accessible

The staff was extremely helpful in providing information And helping with parking. There were not many amenities in the room. There there were no cups or glasses for coffee or water. I had to specifically request these from the help. The location is excellent since it is right off the main street and a lot of the shops and restaurants are easily walkable. Overall, it is a comfortable hotel.

The staff was extremely helpful in providing information And helping with parking. There were not many amenities in the room. There there were no cups or glasses for coffee or water. I had to specifically request these from the help. The location is excellent since it is right off the main street and a lot of the shops and restaurants are easily walkable. Overall, it is a comfortable hotel.

Very bad service from the staff and manager. I was asked if we took one of the blankets from the lobby. I said no. When I checked out they asked again, I offered my bags and said ‘open them and check yourselves’ and they said it was not necessary. Then i got several emails from the manager saying he wanted to call me to ask about my experience. When I said what exactly he wanted to know about, he said he thought there had been an issue at checkout. I explained (via email) I was accused of taking a blanket and that I have never been accused of stealing before because I don’t have the need to (I spent a good amount of money in the bar, restaurant and massages. Why would I take a blanket?). He never replied or apologized or anything. Really bad experience with them!

Great place to stay, rooms are clean and comfortable. Breakfast is great.

Great place to stay, rooms are clean and comfortable. Breakfast is great.

The hotel is ok, what you would expect of a 3-4 start hotel. But we had a bad experience when I was checking out. They accused me of taking a blanket from the lobby. I told the front desk person he could open my bags and check if he wanted, we declined. Then the day after I kept being harassed by email from the manager asking if he can call me to talk about my experience in the hotel. When I asked what exactly he wanted to know, he said ‘there seemed to be a problem when you cj cked out”. I mentioned I was accused of stealing a blanket and that I offered my luggage to be inspected which they refused. I also told him I have never been so humiliated in my life and I have never been accused of stealing because I don’t steal! (I travel six months of the year by the way, why would I take a blanket???). And the manager never replied or apologized. I won’t be staying at this hotel in my next visit to El Calafate, and I won’t recommend it either (we spent quite a bit in massages and room service. Why would I take a blanket??)

The hotel is ok, what you would expect of a 3-4 start hotel. But we had a bad experience when I was checking out. They accused me of taking a blanket from the lobby. I told the front desk person he could open my bags and check if he wanted, we declined. Then the day after I kept being harassed by email from the manager asking if he can call me to talk about my experience in the hotel. When I asked what exactly he wanted to know, he said ‘there seemed to be a problem when you cj cked out”. I mentioned I was accused of stealing a blanket and that I offered my luggage to be inspected which they refused. I also told him I have never been so humiliated in my life and I have never been accused of stealing because I don’t steal! (I travel six months of the year by the way, why would I take a blanket???). And the manager never replied or apologized. I won’t be staying at this hotel in my next visit to El Calafate, and I won’t recommend it either (we spent quite a bit in massages and room service. Why would I take a blanket??)

I loved this area. Very quiet and hotel is right in the heart of El Calafate. Front desk staff very friendly and helpful

I loved this area. Very quiet and hotel is right in the heart of El Calafate. Front desk staff very friendly and helpful

Amazing

Amazing

Very helpful staff. Great food. Clean rooms, quiet

Very helpful staff. Great food. Clean rooms, quiet

very good location, very convenient, there are some very beautiful parks around the hotel. The staffs are very nice and helpful. The room is very clean.

very good location, very convenient, there are some very beautiful parks around the hotel. The staffs are very nice and helpful. The room is very clean.

Great location, near downtown and surrounded by many restaurants and shops.

Great location, near downtown and surrounded by many restaurants and shops.

This was a comfortable hotel

This was a comfortable hotel

I like the early breakfast time and 24 hour check in. But the sound proof is pretty bad

I like the early breakfast time and 24 hour check in. But the sound proof is pretty bad

Staff was incredibly accommodating. Rooms were clean and comfortable. I used the spa and its scheduled for your individual use. Beautiful place

Staff was incredibly accommodating. Rooms were clean and comfortable. I used the spa and its scheduled for your individual use. Beautiful place

The property was very nice and well maintained. Staff was very helpful and courteous. Did have one issue communicating as the desk clerk did not speak any English. Food at the restaurant was excellent. Close to the downtown activities and restaurant/shops.

The property was very nice and well maintained. Staff was very helpful and courteous. Did have one issue communicating as the desk clerk did not speak any English. Food at the restaurant was excellent. Close to the downtown activities and restaurant/shops.

Ok property close to downtown. Noisy though (yard waste processing yard right next door), and the bed sheets were course and rough. Plus, it lacked USB ports anywhere in the room, and the few outlets in the room were occupied; needed to get dual outlets adapters from the front desk. Breakfast was just ok; eggs and breakfast meat was cold.

Ok property close to downtown. Noisy though (yard waste processing yard right next door), and the bed sheets were course and rough. Plus, it lacked USB ports anywhere in the room, and the few outlets in the room were occupied; needed to get dual outlets adapters from the front desk. Breakfast was just ok; eggs and breakfast meat was cold.

This is a gem. Very competent and friendly staff, great location, good beds, excellent restaurant, so overall an outstanding choice in Calafate.

This is a gem. Very competent and friendly staff, great location, good beds, excellent restaurant, so overall an outstanding choice in Calafate.

Well located