It was a very nice stay. Service was excellent and the staff very friendly. The breakfast was perfect and the coffee really good. The pool area is rather small and during high season it will be even more crowded then now ( before Christmas) next door to the pool was an instruction going on very noisy which was unfortunate but the staff made up for it they are super nice The gym is also nice with good equipments. I highly recommend this place Just cross the street it is an amazing park Also the rooftop was perfect!!

I have stayed at SO many times and it is a decent hotel. Starting to get a bit old but still have everything that you need. Be mindful that the pool area is never in the sun!

It is a lovely hotel and the public areas have been recently refurbished. That is not the case with the bedrooms which are getting shabby with broken equipment. Checkout was as poor as check in.

Exceeded expectations! Pool area was great.

Exceeded expectations! Pool area was great.

We were a little disappointed with our overall experience at the SO/. To begin our trip the check-in experience took quite a while and at the end of it they told us our room was not available. Check in was at 3pm and we arrived at 3:30pm and we sat and waited close to 4pm to hear this news. We were a little frustrated as this was our last leg of our honeymoon and we only had two nights in Bangkok and we had just gotten off our flight and wanted to freshen up and rest before going out for the evening. Only after complaining to the staff did they try to remedy the situation by offering a 1000B hotel credit. The room felt below a 5 star room. I would think at a 5 star hotel all the details would have been thought out, but only one of the night stands had an outlet and the other outlet was at the other side of the room by the window. The sink is too short and it splashes water all over the basin and the floor. The amenities at the hotel are definitely 5 star. The pool has a great view, albeit there is construction right next to it as there is a building being built so not very relaxing. The hotel breakfast was our highlight as the spread was great. In our hotel notes we wrote that it was our honeymoon and we couldn’t even tell that the note was even read as it felt like every other stay. At a 5 star I would expect them to care for those kinds of details as other stays we had in Thailand definitely caught those details.

We were a little disappointed with our overall experience at the SO/. To begin our trip the check-in experience took quite a while and at the end of it they told us our room was not available. Check in was at 3pm and we arrived at 3:30pm and we sat and waited close to 4pm to hear this news. We were a little frustrated as this was our last leg of our honeymoon and we only had two nights in Bangkok and we had just gotten off our flight and wanted to freshen up and rest before going out for the evening. Only after complaining to the staff did they try to remedy the situation by offering a 1000B hotel credit. The room felt below a 5 star room. I would think at a 5 star hotel all the details would have been thought out, but only one of the night stands had an outlet and the other outlet was at the other side of the room by the window. The sink is too short and it splashes water all over the basin and the floor. The amenities at the hotel are definitely 5 star. The pool has a great view, albeit there is construction right next to it as there is a building being built so not very relaxing. The hotel breakfast was our highlight as the spread was great. In our hotel notes we wrote that it was our honeymoon and we couldn’t even tell that the note was even read as it felt like every other stay. At a 5 star I would expect them to care for those kinds of details as other stays we had in Thailand definitely caught those details.

Mixed review. Could not turn down AC even after technician. Freezing. Multiple elevators that returned to ground if staff entered card. Breakfast was ok. Light on fruit. But room was spectacular and rooftop bar was great even though drinks were weak.