I loved to stay.

I loved to stay.

Good

Good

Love the spa

Love the spa

Very nice hotel. I will come again

Very nice hotel. I will come again

very good staff service!

very good staff service!

Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!

Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!

Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.

Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.

Amazing place

Amazing place

This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.

This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.

Beautiful!

Beautiful!

My experience was not very good, the weather is hot, we are at 32 to 33 degrees, the elevators do not have air conditioning, there are 32 floors to enter the Lobby, when there are several in elevators you are sweating, the Gym is very small, literally it is 30 meters , I went to the SPA to use the facilities such as Sauna and not there for guests, only if you take a massage and they do not have a steam room, only one in the same massage room that is not professional, the guests do not have SPA Facilities, yes there massage, the Gym is not feasible, the heat in the lobby is 30 degrees, I am surprised that the Brand allows them to have a Hotel that does not meet the standards. If you are demanding and you like a good Gym and a SPA, this is not the Hotel, if you want to sweat in the elevator, the same thing.

My experience was not very good, the weather is hot, we are at 32 to 33 degrees, the elevators do not have air conditioning, there are 32 floors to enter the Lobby, when there are several in elevators you are sweating, the Gym is very small, literally it is 30 meters , I went to the SPA to use the facilities such as Sauna and not there for guests, only if you take a massage and they do not have a steam room, only one in the same massage room that is not professional, the guests do not have SPA Facilities, yes there massage, the Gym is not feasible, the heat in the lobby is 30 degrees, I am surprised that the Brand allows them to have a Hotel that does not meet the standards. If you are demanding and you like a good Gym and a SPA, this is not the Hotel, if you want to sweat in the elevator, the same thing.

The Banyan Tree is a great option for anyone travelling to KL on holiday, due to its convenient location. The rooms are spacious and very comfortable. Vertigo Bar is a must for a sunset cocktail and the staff are so attentive. The only slight negative is breakfast which is confused (waiters getting orders muddled) and it’s not particularly appetising, although if you like pastries you won’t be disappointed!

The Banyan Tree is a great option for anyone travelling to KL on holiday, due to its convenient location. The rooms are spacious and very comfortable. Vertigo Bar is a must for a sunset cocktail and the staff are so attentive. The only slight negative is breakfast which is confused (waiters getting orders muddled) and it’s not particularly appetising, although if you like pastries you won’t be disappointed!

It was a luxurious experience, the service was out of this world and the entire property just felt really safe with a super nice view from the room. The breakfast and food were pretty good as well and it was definitely worth the price for the stay if you are looking for something more luxurious. The room was very spacious together with the toilet and there was even a toto washlet toilet bowl!

It was a luxurious experience, the service was out of this world and the entire property just felt really safe with a super nice view from the room. The breakfast and food were pretty good as well and it was definitely worth the price for the stay if you are looking for something more luxurious. The room was very spacious together with the toilet and there was even a toto washlet toilet bowl!

Customer service was excellent

Customer service was excellent

All the staff at the hotel are super nice and kind, the lady at the front desk of the roof top always find us table even when the place was full, the concierge people also very helpfull

All the staff at the hotel are super nice and kind, the lady at the front desk of the roof top always find us table even when the place was full, the concierge people also very helpfull

Excellent stay. Service was spot on and room comfort/amenities perfect. Everything about the stay was positive. Although one of the pricier properties in KL, the exclusive feel of this hotel justifies the little extra. I would rate as nearly as good as EQ.

Excellent stay. Service was spot on and room comfort/amenities perfect. Everything about the stay was positive. Although one of the pricier properties in KL, the exclusive feel of this hotel justifies the little extra. I would rate as nearly as good as EQ.