Lovely hotel, great position. Cannot think of a single downside

Overall our stay was pleasant. Great venue, but reception and customer service was a total let down. We called twice for housekeeping during our stay for example the first call was made just after 7pm and was left waiting for more than 15mins to get someone to answer the call. I ordered room service for food and after an hour called the front desk as it had not been delivered only to be told the order was not put thru and they would talk to the person who took the order. We could have been waiting for food the whole night as we weren’t even advised that the order was put thru. Not being precious, but we paid a lot to stay at this 5 star establishment and was really annoyed at the subpar customer service from some of the hotel team, not all. All guests are your visitors and should be treated in the same manner. We hope the feedback will be taken as constructive criticism and worked on for improvement.

Overall our stay was pleasant. Great venue, but reception and customer service was a total let down. We called twice for housekeeping during our stay for example the first call was made just after 7pm and was left waiting for more than 15mins to get someone to answer the call. I ordered room service for food and after an hour called the front desk as it had not been delivered only to be told the order was not put thru and they would talk to the person who took the order. We could have been waiting for food the whole night as we weren’t even advised that the order was put thru. Not being precious, but we paid a lot to stay at this 5 star establishment and was really annoyed at the subpar customer service from some of the hotel team, not all. All guests are your visitors and should be treated in the same manner. We hope the feedback will be taken as constructive criticism and worked on for improvement.

From checking in we were greeted by lovely staff, the hotel itself is very nice and quiet for being in the middle of the city the room was good sized and very clean I’ll definitely be back

Great accommodation Valet parking expensive and cost not clearly stated. Cocktail bar on site fantastic Recommend without car.

Wonderful hotel in the city centre

From checking in we were greeted by lovely staff, the hotel itself is very nice and quiet for being in the middle of the city the room was good sized and very clean I’ll definitely be back

Wonderful hotel in the city centre

Great accommodation Valet parking expensive and cost not clearly stated. Cocktail bar on site fantastic Recommend without car.

A very stylish hotel, the room was spacious, clean, quiet and comfortable. The Santini restaurant was excellent, food to a very high quality and friendly staff. The Santini Bar was very atmospheric, well designed and great background music with friendly bartenders. We went up to the rooftop bar which was also very nice with great views over the city The Elizabeth Quay area is about a 10 minute stroll downhill and a shopping area literally on your doorstep. A great stay at a very stylish hotel!

A very stylish hotel, the room was spacious, clean, quiet and comfortable. The Santini restaurant was excellent, food to a very high quality and friendly staff. The Santini Bar was very atmospheric, well designed and great background music with friendly bartenders. We went up to the rooftop bar which was also very nice with great views over the city The Elizabeth Quay area is about a 10 minute stroll downhill and a shopping area literally on your doorstep. A great stay at a very stylish hotel!

We had an amazing weekend getaway at the QT. The hotel was superb with excellent service and dining options. The staff were very friendly and attended to our every needs with super quick response times

We had an amazing weekend getaway at the QT. The hotel was superb with excellent service and dining options. The staff were very friendly and attended to our every needs with super quick response times

Our view was terrible for the room we paid for you would expect at least some sort of view instead what we got a view of a graffitied wall

Our view was terrible for the room we paid for you would expect at least some sort of view instead what we got a view of a graffitied wall

The staff were so friendly and helpful and our room was beautiful. It was very funky with cool chairs and table by the window and a large spacious room and the bathroom was huge. Very cool all black and gold with a beautiful deep bath and separate rainfall shower and separate toilet. The lighting could be a little better in the bathroom or an additional light an option for doing make up. The bed and pillows were very comfortable. The location was ideal for our needs. About a 10min walk to Elizabeth Quay and a couple of minutes to the shopping malls and train station. We had hired a car but we didn’t really need to as we were mostly able to walk everywhere we want to go. We really enjoyed our 3 night stay here and would love to stay again if we are ever in Perth in the future.

The staff were so friendly and helpful and our room was beautiful. It was very funky with cool chairs and table by the window and a large spacious room and the bathroom was huge. Very cool all black and gold with a beautiful deep bath and separate rainfall shower and separate toilet. The lighting could be a little better in the bathroom or an additional light an option for doing make up. The bed and pillows were very comfortable. The location was ideal for our needs. About a 10min walk to Elizabeth Quay and a couple of minutes to the shopping malls and train station. We had hired a car but we didn’t really need to as we were mostly able to walk everywhere we want to go. We really enjoyed our 3 night stay here and would love to stay again if we are ever in Perth in the future.

Good service, good food, great sleep

Good service, good food, great sleep

Nice and central, valet parking convenient for a charge, good coffee and adequate breakfast options ordered from a set menu. Rooms very compact but comfortable and nicely styled, staff all lovely, nice roof top bar for end of day rewind.

Nice and central, valet parking convenient for a charge, good coffee and adequate breakfast options ordered from a set menu. Rooms very compact but comfortable and nicely styled, staff all lovely, nice roof top bar for end of day rewind.

QT was the perfect location for our stay, walking distance to shops, cafes etc. Highly recommend the restaurant on level one. For our room, we received an upgrade which is always a great start. The bed was super comfortable, room was spacious and nicely appointed as was the ensuite. The only thing that let it down was the room lighting I understand it compliments the style and theme but it was a struggle when brighter light was required. Friendly and professional staff, we'll stay here again.

Great stay, convenient location

Great stay, convenient location

QT was the perfect location for our stay, walking distance to shops, cafes etc. Highly recommend the restaurant on level one. For our room, we received an upgrade which is always a great start. The bed was super comfortable, room was spacious and nicely appointed as was the ensuite. The only thing that let it down was the room lighting I understand it compliments the style and theme but it was a struggle when brighter light was required. Friendly and professional staff, we'll stay here again.

We stayed in Perth with family for a week. Qt was perfectly located with access to shops, restaurants and everything we needed. Unfortunately check out was the only negative part of our Qt stay. I was told we were not charged for accommodation on arrival and would need to pay that. I showed the receptionist my bank receipt, showing it came out of my bank on the day we checked in. I was asked by the Duty Manager to forward a screen shot of that to the hotel so they could take it up with their accounts team. Mistakes happen but an apology and a more courteous handling of the issue would have gone a long way.

We stayed in Perth with family for a week. Qt was perfectly located with access to shops, restaurants and everything we needed. Unfortunately check out was the only negative part of our Qt stay. I was told we were not charged for accommodation on arrival and would need to pay that. I showed the receptionist my bank receipt, showing it came out of my bank on the day we checked in. I was asked by the Duty Manager to forward a screen shot of that to the hotel so they could take it up with their accounts team. Mistakes happen but an apology and a more courteous handling of the issue would have gone a long way.

The room itself was great, but unfortunately we had some issues almost every night of our 3 night stay. The first night we had very loud and obnoxious guests above us which isn't the hotels fault, and our curtain was broken meaning light came through all night. It took several attempts to get someone to fix the curtain the next day. Unfortunately, we then discovered our wardrobe had a light sensor on it which made a clicking noise after you shut it, so at night this made it difficult to sleep. Again, we asked for someone to fix it but it never happened. We then had house keeping come to kick us out on the next day, even though we had one more night in the room. We had a back to back booking which we confirmed with the staff upon checking in, but apparent they didn't actually mark it, so we had housekeeping waking us up, and asking us to leave, and our key cards were disabled also. The hotel itself was lovely and the included breakfast was great, and can't fault the staff in the restaurant Felt the front desk/guest services staff could have been a bit more attentive to the issues we had. It certainly tainted our romantic stay for our 10 year wedding anniversary, especially considering the cost we paid for our stay.

The room itself was great, but unfortunately we had some issues almost every night of our 3 night stay. The first night we had very loud and obnoxious guests above us which isn't the hotels fault, and our curtain was broken meaning light came through all night. It took several attempts to get someone to fix the curtain the next day. Unfortunately, we then discovered our wardrobe had a light sensor on it which made a clicking noise after you shut it, so at night this made it difficult to sleep. Again, we asked for someone to fix it but it never happened. We then had house keeping come to kick us out on the next day, even though we had one more night in the room. We had a back to back booking which we confirmed with the staff upon checking in, but apparent they didn't actually mark it, so we had housekeeping waking us up, and asking us to leave, and our key cards were disabled also. The hotel itself was lovely and the included breakfast was great, and can't fault the staff in the restaurant Felt the front desk/guest services staff could have been a bit more attentive to the issues we had. It certainly tainted our romantic stay for our 10 year wedding anniversary, especially considering the cost we paid for our stay.

What a shining pearl in the middle of Perth. The views from the room are great and the drinks and food at the hotel were great. I do have to say that my favorite part of the room was the amazing bathroom. The deep soaking tub and the rain showers were like a personal spa and the Dyson dryer was awesome

What a shining pearl in the middle of Perth. The views from the room are great and the drinks and food at the hotel were great. I do have to say that my favorite part of the room was the amazing bathroom. The deep soaking tub and the rain showers were like a personal spa and the Dyson dryer was awesome

I stayed here for 3 nights. The property is more style than substance. The rooms are a tad small and quite dusty. The hair dryer in the bathroom us fantastic but not having a door on the loo was at times annoying. Also the room service menu wasnt great. Breakfast was good, you order off the menu. I ended up going back to perth but stayed in the duxton instead and it was far better.