Amazing place, really good view of the Mount Fuji, the staff were exceptional and the food was great, I recommend to dine there, at least for dinner

Food is good. People very friendly.

Food is good. People very friendly.

Very friendly and helpful staff. Good location for the sight view. Food is super good. Highly recommended.

Very friendly and helpful staff. Good location for the sight view. Food is super good. Highly recommended.

Great location with lake views. We upgraded to a Japanese room with private onsen. Room was spacious (four of us). Facilities were also great but biggest let down was ventilation & mould on walls Not great for asthma sufferer. I raised this with the hotel who offered a small reduction on cost of upgrade but this doesn’t really compensate for the bad experience.. The hotel however said they would clean the mould properly next time.

Great location with lake views. We upgraded to a Japanese room with private onsen. Room was spacious (four of us). Facilities were also great but biggest let down was ventilation & mould on walls Not great for asthma sufferer. I raised this with the hotel who offered a small reduction on cost of upgrade but this doesn’t really compensate for the bad experience.. The hotel however said they would clean the mould properly next time.

This booking was canceled with Expedia. We did not stay there.

This booking was canceled with Expedia. We did not stay there.

Property made last min change for meals requirement’s. Really appreciate the good gesture

Property made last min change for meals requirement’s. Really appreciate the good gesture

We had a brief 2 night stay at Ryuguden. Given a message the day before, they provided us free shuttle bus rides to-and-from Odawara Station to the fairly remote spot it's located next to the lake. Once we arrived, we were warmly greeted by the reception and our receptionist at the time spoke good-enough English for us to check-in without problem. Then we were given the keys and shown to our room. The room itself is spacious, plenty of space to sleep, move around, and lounge all at once. Of course, the highlight is the view in front of the window, the view of the lake and Mt. Fuji. It's a great view. As for the (comfortable) futons, the staff laid them out during dinner and then put them away during breakfast. As for food, it's a chef's course for dinner. A manner of meats, vegetables, seafood, Schrodinger's tofu (the number of times a cube wasn't tofu...). It was delicious. For breakfast, a full spread. Also delicious. Each room gets assigned the same table in the dinner room for the length of their stay. And then the onsen. The indoor one in the annex building is serviceable. But the view from the indoor/outdoor one in the main building (provided free of charge to guests) is spectacular. There is no better way to relax then to soak and watch Mt. Fuji in the crisp outside air. We onsened twice a day. As for the location itself, many of Hakone's attractions are at most a 20-min walk. Very convenient. I recommend!

We had a brief 2 night stay at Ryuguden. Given a message the day before, they provided us free shuttle bus rides to-and-from Odawara Station to the fairly remote spot it's located next to the lake. Once we arrived, we were warmly greeted by the reception and our receptionist at the time spoke good-enough English for us to check-in without problem. Then we were given the keys and shown to our room. The room itself is spacious, plenty of space to sleep, move around, and lounge all at once. Of course, the highlight is the view in front of the window, the view of the lake and Mt. Fuji. It's a great view. As for the (comfortable) futons, the staff laid them out during dinner and then put them away during breakfast. As for food, it's a chef's course for dinner. A manner of meats, vegetables, seafood, Schrodinger's tofu (the number of times a cube wasn't tofu...). It was delicious. For breakfast, a full spread. Also delicious. Each room gets assigned the same table in the dinner room for the length of their stay. And then the onsen. The indoor one in the annex building is serviceable. But the view from the indoor/outdoor one in the main building (provided free of charge to guests) is spectacular. There is no better way to relax then to soak and watch Mt. Fuji in the crisp outside air. We onsened twice a day. As for the location itself, many of Hakone's attractions are at most a 20-min walk. Very convenient. I recommend!

Hotel had the most beautiful scenic ground. Very well maintained. Beautiful outdoor onsen. Too bad on the days i was there it was cloudy so was not able to see Mt Fuji.

Hotel had the most beautiful scenic ground. Very well maintained. Beautiful outdoor onsen. Too bad on the days i was there it was cloudy so was not able to see Mt Fuji.

Room condition and service were actually great. The dinner was so tasty, too. The hot spring was well maintained and cosy. Foreigners who cannot speak Japanese may have trouble but we communicated through a translator. The staff were friendly and nice. If I go to HAKONE again, I intend to visit again.

Room condition and service were actually great. The dinner was so tasty, too. The hot spring was well maintained and cosy. Foreigners who cannot speak Japanese may have trouble but we communicated through a translator. The staff were friendly and nice. If I go to HAKONE again, I intend to visit again.

We had such nice time staying at Ryuguden. Fabulous view of Mt. Fuji and Lake Ashi from the room and Rotenburo, special kaiseki dinner and breakfast. 👍 All the staff were attentive and friendly! We would definitely come back!

We had such nice time staying at Ryuguden. Fabulous view of Mt. Fuji and Lake Ashi from the room and Rotenburo, special kaiseki dinner and breakfast. 👍 All the staff were attentive and friendly! We would definitely come back!

The Meals and service were excellent. You eat not in your room but in a restaurant. Tee you can prepare by yourself in the room. Nice view from the rooms! You see the lake with Mt. Fuji-San in the background. Rooms aren't the newest. The bath was not so pretty, but you don't need it because of the Onsen bath. There belongs an indoor Onsen to the Hotel. And beside with a short walk inside you can use the public Onsen free. There you have an inside and outside bath (Picture in the descriptions) Nearby you can start with the ships in two directions - to Moto-Hakone with the shrine and to the Hakone-Roapeway to see the Sulfur springs and eat the black eggs. To expensive or my opinion.

The Meals and service were excellent. You eat not in your room but in a restaurant. Tee you can prepare by yourself in the room. Nice view from the rooms! You see the lake with Mt. Fuji-San in the background. Rooms aren't the newest. The bath was not so pretty, but you don't need it because of the Onsen bath. There belongs an indoor Onsen to the Hotel. And beside with a short walk inside you can use the public Onsen free. There you have an inside and outside bath (Picture in the descriptions) Nearby you can start with the ships in two directions - to Moto-Hakone with the shrine and to the Hakone-Roapeway to see the Sulfur springs and eat the black eggs. To expensive or my opinion.

Food very bad

Food very bad

The room was large and comfortable for 4. I did feel the Ryuguden needed some upgrading. The entire hotel staff was courteous.

The room was large and comfortable for 4. I did feel the Ryuguden needed some upgrading. The entire hotel staff was courteous.

Very nice traditional experience

Very nice traditional experience

We were a group of four Finns. Our room was quite large and we had a nice view to the lake and the mountains, even though we were in the first floor. The included breakfast and dinner were tasty and filling. The service was amazing. We also had no problems in communicating with the staff in English. I would absolutely recommend this place for my family and friends.

We were a group of four Finns. Our room was quite large and we had a nice view to the lake and the mountains, even though we were in the first floor. The included breakfast and dinner were tasty and filling. The service was amazing. We also had no problems in communicating with the staff in English. I would absolutely recommend this place for my family and friends.

We stayed here for one night while we were visiting Hakone. I had picked it because of the ability to see Mt. Fuji out of the room window, unfortunately it was cloudy and rainy the whole weekend so that didn’t happen :,(. The staff was amazing - beyond helpful with everything. They really made us feel extremely pampered the whole time. However the hotel itself for the price could use some updating which is why I only gave it 4 stars overall. It was built in the 1990s and though it’s in perfect condition it’s definitely dated. The dinner and breakfast were also good (but there was no coffee!!!!).

We stayed here for one night while we were visiting Hakone. I had picked it because of the ability to see Mt. Fuji out of the room window, unfortunately it was cloudy and rainy the whole weekend so that didn’t happen :,(. The staff was amazing - beyond helpful with everything. They really made us feel extremely pampered the whole time. However the hotel itself for the price could use some updating which is why I only gave it 4 stars overall. It was built in the 1990s and though it’s in perfect condition it’s definitely dated. The dinner and breakfast were also good (but there was no coffee!!!!).