Love this Property

Love this Property

I booked thru Expedia a one bedroom suite. When I got there I placed in a studio. The lady at the desk didn't offer me another room. She was rude. Her mannerism was terrible. I would never patronize that Residence Inn ever. Ballston Residence Inn is the best and that will be my next stay.

I booked thru Expedia a one bedroom suite. When I got there I placed in a studio. The lady at the desk didn't offer me another room. She was rude. Her mannerism was terrible. I would never patronize that Residence Inn ever. Ballston Residence Inn is the best and that will be my next stay.

It was clean n very pretty.

It was clean n very pretty.

The staff were very friendly and the hotel was comfortable.

The staff were very friendly and the hotel was comfortable.

Loved the hotel. Very spacious, convenient, clean and affordable. Cute little town with the metro so close.

Loved the hotel. Very spacious, convenient, clean and affordable. Cute little town with the metro so close.

Only thing I didn’t like was $29 a day for parking.

Only thing I didn’t like was $29 a day for parking.

Great location, service and breakfast

It was a good safe area the hotel was very clean.

It was a good safe area the hotel was very clean.

My daughter just moved apartments from the Plaza where this Marriott is. I’m really sorry I didn’t stay here before. Even though she moved 1.5 miles away, I will definitely come back to stay here when I visit. The room is great, and everything you might need is in walking distance.

My daughter just moved apartments from the Plaza where this Marriott is. I’m really sorry I didn’t stay here before. Even though she moved 1.5 miles away, I will definitely come back to stay here when I visit. The room is great, and everything you might need is in walking distance.

The studio style room is really comfortable and convenient. We spent most of our stay relaxing in the room and bringing in takeout, which was exactly what we wanted and we had plenty of space for two people to spread out. There are many excellent dining options within easy walking distance, and since the room is equipped with dishes, a couch, and a little kitchen table, we weren't stuck eating in bed or at the desk. The complimentary breakfast is real hot food, and hearty: scrambled eggs with a few nice sauces and fresh green onions available for topping them; sausage patties and french toast sticks one day, links and pancakes the next. Very basic stuff but definitely more options than a "continental" breakfast and nothing was dry or overcooked, even though we didn't come down until breakfast was almost over. Good enough for us and definitely good enough for the average family trying to stay on budget. We also appreciated the ability to crack the windows in the room for a little fresh air. One suggestion I have would be a longer shower curtain or liner. The curved shower curtain rod is nice because it creates a bit more headroom, but the bottom of the liner kept slipping out of the tub and channeling water onto the floor, which I didn't notice until after a sizeable puddle had formed for me to clean up. Otherwise this turned out to be a good choice in a busy neighborhood.

The studio style room is really comfortable and convenient. We spent most of our stay relaxing in the room and bringing in takeout, which was exactly what we wanted and we had plenty of space for two people to spread out. There are many excellent dining options within easy walking distance, and since the room is equipped with dishes, a couch, and a little kitchen table, we weren't stuck eating in bed or at the desk. The complimentary breakfast is real hot food, and hearty: scrambled eggs with a few nice sauces and fresh green onions available for topping them; sausage patties and french toast sticks one day, links and pancakes the next. Very basic stuff but definitely more options than a "continental" breakfast and nothing was dry or overcooked, even though we didn't come down until breakfast was almost over. Good enough for us and definitely good enough for the average family trying to stay on budget. We also appreciated the ability to crack the windows in the room for a little fresh air. One suggestion I have would be a longer shower curtain or liner. The curved shower curtain rod is nice because it creates a bit more headroom, but the bottom of the liner kept slipping out of the tub and channeling water onto the floor, which I didn't notice until after a sizeable puddle had formed for me to clean up. Otherwise this turned out to be a good choice in a busy neighborhood.

Staff was very pleasant and the hotel is very well kept. Very convenient location to everything you need

Staff was very pleasant and the hotel is very well kept. Very convenient location to everything you need

Great location

Great location

Hotel was clean, quiet and attractive. The rooms are large and comfortable. No issues and would stay again.

Hotel was clean, quiet and attractive. The rooms are large and comfortable. No issues and would stay again.

Great staff, convenient location.

Great staff, convenient location.

It's not a bad place. Check-in person was a little curt and after a long day of traveling it added a bitter taste to the initial experience. Biggest frustration: renovations we didn't know about. Renovations are understandable, but more than one-day's notice (when we couldn't change the booking any longer) would have been appreciated. There was one front-desk attendant who was awesome, though. He was the day attendant during the week, and was super helpful in moving our room to avoid construction noise.

It's not a bad place. Check-in person was a little curt and after a long day of traveling it added a bitter taste to the initial experience. Biggest frustration: renovations we didn't know about. Renovations are understandable, but more than one-day's notice (when we couldn't change the booking any longer) would have been appreciated. There was one front-desk attendant who was awesome, though. He was the day attendant during the week, and was super helpful in moving our room to avoid construction noise.

Love that you can stay in a clean hotel with friendly staff good breakfast choices and good location. Like having a suite and be able to self cater if you want

Love that you can stay in a clean hotel with friendly staff good breakfast choices and good location. Like having a suite and be able to self cater if you want

Refused to accommodate an error in the on-line booking reservation that had the wrong date. Expedia blames the inflexibility on the hotel. Ended up paying for a room we never used. What's this about technology making life easier? Won't ever book here again. 😕