Worst accommodation i've ever stayed in.Building is a prefab structure.Shared bathrooms and shower was out order from arrival until departure 4 days later.Smelled of mould which was masked with pine gel.No window or fan in the room.Walls were dirty.Waist high weeds in the parking area and open area.Right next to train line.

Ripped and tattered carpet. Dirty old pillows. Shared shower and toilet, and shower was out of order

Ripped and tattered carpet. Dirty old pillows. Shared shower and toilet, and shower was out of order

It said nowhere on the advert that it was a shared bathroom. Only after we had booked and paid. By which time it was non refundable. For religious reasons we need our own bathroom and it made things very difficult. The bed was broken, as soon as my husband sat on the bed he went through it. We had to drag the mattress on to the floor and sleep on the floor as it was physically impossible to sleep in the bed. The window was broken so kept gaping open which is horrifically dangerous for children. Although i woildnt take a child there. The place looks more like a venue thats rented by the hour. Oh also, we were given incorrect access codes so couldnt even get into the horrible room to start with. I will never ever stay again.

It said nowhere on the advert that it was a shared bathroom. Only after we had booked and paid. By which time it was non refundable. For religious reasons we need our own bathroom and it made things very difficult. The bed was broken, as soon as my husband sat on the bed he went through it. We had to drag the mattress on to the floor and sleep on the floor as it was physically impossible to sleep in the bed. The window was broken so kept gaping open which is horrifically dangerous for children. Although i woildnt take a child there. The place looks more like a venue thats rented by the hour. Oh also, we were given incorrect access codes so couldnt even get into the horrible room to start with. I will never ever stay again.

Everything is good ,included the room , the Space ,maybe the area is a bit far away the city center ,but in general ,it was good experience,despite the noisy sounds from the neighbors at the first night.

Everything is good ,included the room , the Space ,maybe the area is a bit far away the city center ,but in general ,it was good experience,despite the noisy sounds from the neighbors at the first night.

Clean room, shared bathroom. Couldn't open the window so it was a bit stuffy. Couldn't get the tv to work.

Clean room, shared bathroom. Couldn't open the window so it was a bit stuffy. Couldn't get the tv to work.

Shouldn't have been advertised has hotel or guest house or even, anything the sort. Absolutely disgusting pointless to mention anymore.

Shouldn't have been advertised has hotel or guest house or even, anything the sort. Absolutely disgusting pointless to mention anymore.

Unfortunately it was not the best stay due to the experience.Windows could not be opened so quite stuffy.Bathrooms was okay apart from shower not working in one.Rooms was adequate bed clean but uncomfortable.No where to hang clothes or put away.Got locked out when we arrived and was told it would cost £180 for someone to come out with a key which i thought was not fair.We had a nice couple help us collect the key and then again you tried to charge £25 this time.We was given a key which would not work then so a man came out then.So eventually got in thankfully.Paid a late charge check out till 1 but got woken up to cleaners coming in so door banging ect doing there job so ended up leaving early.

Unfortunately it was not the best stay due to the experience.Windows could not be opened so quite stuffy.Bathrooms was okay apart from shower not working in one.Rooms was adequate bed clean but uncomfortable.No where to hang clothes or put away.Got locked out when we arrived and was told it would cost £180 for someone to come out with a key which i thought was not fair.We had a nice couple help us collect the key and then again you tried to charge £25 this time.We was given a key which would not work then so a man came out then.So eventually got in thankfully.Paid a late charge check out till 1 but got woken up to cleaners coming in so door banging ect doing there job so ended up leaving early.

A budget property

A budget property

Great value for money.

Great value for money.

Very convenient

Very convenient

The property was dirty, holes in the walls, wall paper falling off, shower not working, door hanging off the shower, pipes corroded, road noise, generally unclean etc….

The property was dirty, holes in the walls, wall paper falling off, shower not working, door hanging off the shower, pipes corroded, road noise, generally unclean etc….

Totally bad

Totally bad

Do not book unless you really don’t care. Photos may technically be truthful but based on other reviews, and certainly based on my experience, they are highly misrepresentative. Nothing fully-furnished about this hideously unmaintained location. You don’t want to see my photos. It is should be below the standards of Expedia to list such a place and the fact that I had to fight with Expedia for some kind of remedy just made this whole experience even worse.

Pretty average accommodation. There was plenty of mould on the wall next to the bed. Other than that ok.

Pretty average accommodation. There was plenty of mould on the wall next to the bed. Other than that ok.

Room was clean is a start, bed was like sleeping on led, mold coming through, there was no cuttlery despite having tea and coffee in the room, there was no mugs/cups, so pointless even having a kettle in the room, all in all if your just wanting somewhere with a bed thats fine, but for the price, kinda crap, how anyone can list a price like this for something of this calliper is beyond me

Room was clean is a start, bed was like sleeping on led, mold coming through, there was no cuttlery despite having tea and coffee in the room, there was no mugs/cups, so pointless even having a kettle in the room, all in all if your just wanting somewhere with a bed thats fine, but for the price, kinda crap, how anyone can list a price like this for something of this calliper is beyond me

Good stay. Very practical. Helpful support team.

Good stay. Very practical. Helpful support team.

I feel ive been hoodwinked, in the heart of Cheltenham everything is beautiful, this place was a joke, disgusting, nasty looking, smell of damp, myself and my partner walked in and straight back out. Not at all as advertised in their pictures. DO NOT RENT THIS PROPERTY! for an extra £20 we got a travelodge 15mins away. Save your money. Its an outright joke that its non refundable... because they know that every person who pays to come here will instantly regret their decision. They have no right to say non refundable... it should be up until the day before your stay. I am incredibly upset with Hotels.com for allowing this shambles of a place to exist, advertises as a studio in reality it is a single room with a double bed stashed in it, no space to walk around, nowhere to place bags, and then put a makeshift counter with sink and microwave in it and the bathroom is to be shared but all these staying on the premises! Absolute disgust!!!

I feel ive been hoodwinked, in the heart of Cheltenham everything is beautiful, this place was a joke, disgusting, nasty looking, smell of damp, myself and my partner walked in and straight back out. Not at all as advertised in their pictures. DO NOT RENT THIS PROPERTY! for an extra £20 we got a travelodge 15mins away. Save your money. Its an outright joke that its non refundable... because they know that every person who pays to come here will instantly regret their decision. They have no right to say non refundable... it should be up until the day before your stay. I am incredibly upset with Hotels.com for allowing this shambles of a place to exist, advertises as a studio in reality it is a single room with a double bed stashed in it, no space to walk around, nowhere to place bags, and then put a makeshift counter with sink and microwave in it and the bathroom is to be shared but all these staying on the premises! Absolute disgust!!!