Very good.

Very good.

The room not clean the bed never have clean sheets I reported to the front desk that never mop the floor even once during 8 night stay The food excellent Every thing excellent but the room dirty

The room not clean the bed never have clean sheets I reported to the front desk that never mop the floor even once during 8 night stay The food excellent Every thing excellent but the room dirty

Totally not Happy with the service and the food Really disappointed and waste of money and time

Totally not Happy with the service and the food Really disappointed and waste of money and time

I really liked my stay here! The staff was wonderful, outside property beautiful, great location, and easy to get around. The only discrepancy was my room when I checked in, every was clean except for the floor, it was a little wet and grimey, so I grabbed one of the extra towels from the bathroom and did a quick mop up of the bedroom floor to dry and clean it up so I could walk around with dry feet. That, and, I fiund out on premise, for non Eastern European visitors, like myself, the main cuisine in the main restaurant was Eastern European, not Egyptian, but the other restaurants with various other cuisines open only for dinner. So I had Eastern European style breakfast and lunch, which was OK, but I was hoping for a more international menu from their main restaurant open for all meals, now I know. Still, 4.5 stay for me, thanks again!

I really liked my stay here! The staff was wonderful, outside property beautiful, great location, and easy to get around. The only discrepancy was my room when I checked in, every was clean except for the floor, it was a little wet and grimey, so I grabbed one of the extra towels from the bathroom and did a quick mop up of the bedroom floor to dry and clean it up so I could walk around with dry feet. That, and, I fiund out on premise, for non Eastern European visitors, like myself, the main cuisine in the main restaurant was Eastern European, not Egyptian, but the other restaurants with various other cuisines open only for dinner. So I had Eastern European style breakfast and lunch, which was OK, but I was hoping for a more international menu from their main restaurant open for all meals, now I know. Still, 4.5 stay for me, thanks again!

Lovely hotel and staff, nice variety of food and entertainment. Could be a little cleaner

Lovely hotel and staff, nice variety of food and entertainment. Could be a little cleaner

not very clean; noisy; restaurant and food low to med quality

not very clean; noisy; restaurant and food low to med quality

bad room condition and bad reception.

bad room condition and bad reception.

Location very good only a few miles from the main market. Beautiful scenery and clean pool. Rooms were not the best n could’ve done with some refurbishment, shower water pressure was low as well.

Location very good only a few miles from the main market. Beautiful scenery and clean pool. Rooms were not the best n could’ve done with some refurbishment, shower water pressure was low as well.

The worst experience i've ever had. The time i am writing this review is 11th night and i booked 14 nights. Just a little warning, this will be very, very long review explaining my solo traveller experience at the Sunny Days El Palacio hotel. To be clear the reviews from the last year are not relevant at all to this date, i will explain why it is like that, later in the review. So i arrived to the hotel may 2 at 4am. Check- in went good and i got a key. Luggage was taken by service men and delivered to room while explaining where is everything. I come in the room. Sheets were used, towels were black from sand and it was really dirty (didn't care so much, just wanted to sleep for few hours). The safe did not work. In the morning i went to reception and told that i have a problem with the safe and it is not working. Receptionist says he will send someone right away to fix it and i believed him and went to the room to wait for the fix. After 1 hour nobody came. I call reception and after 5 minutes somebody comes and fixes the safe, the battery was dead (notice i had to ask 2 times before anything happened, this is important and i will explain later, why). They changed to the "new" battery but it did low battery alarm straight away. No worries, still working at the 11th night. Look at my pictures attached to the rest of the review.

The worst experience i've ever had. The time i am writing this review is 11th night and i booked 14 nights. Just a little warning, this will be very, very long review explaining my solo traveller experience at the Sunny Days El Palacio hotel. To be clear the reviews from the last year are not relevant at all to this date, i will explain why it is like that, later in the review. So i arrived to the hotel may 2 at 4am. Check- in went good and i got a key. Luggage was taken by service men and delivered to room while explaining where is everything. I come in the room. Sheets were used, towels were black from sand and it was really dirty (didn't care so much, just wanted to sleep for few hours). The safe did not work. In the morning i went to reception and told that i have a problem with the safe and it is not working. Receptionist says he will send someone right away to fix it and i believed him and went to the room to wait for the fix. After 1 hour nobody came. I call reception and after 5 minutes somebody comes and fixes the safe, the battery was dead (notice i had to ask 2 times before anything happened, this is important and i will explain later, why). They changed to the "new" battery but it did low battery alarm straight away. No worries, still working at the 11th night. Look at my pictures attached to the rest of the review.

Lovely resort with all facilities. Pleasant staff. Right on the beach. Slight trouble now and then with language, but overall a very good experience.

Lovely resort with all facilities. Pleasant staff. Right on the beach. Slight trouble now and then with language, but overall a very good experience.

Everything was good , thanks Mr/Devid, Mr/Islam , Mr/ Mahmoud

Everything was good , thanks Mr/Devid, Mr/Islam , Mr/ Mahmoud

Dear Expedia Responsible, I am İsak Kohen. The details of my Booking are at the end of this letter. Foremost, I would like to thank you for the following system that Expedia is achieving regarding the happiness of the clients that chose their Hotel through your company. We are using the Expedia offers due to the highly reliable reputation and their professional recommendation. We are trusting to any hotel that is in the portfolio of Expedia and are sure that we shall not have any unpleasant surprise. I am very sad to say that Sunny Days El Palacio Resort & Spa , was the most unpleasant , awful and disaster stay that we had in our life. I would like to rank out few unacceptable service and experience that we had in this Hotel. INFECTION: 1. One day after the arrival first myself and one day later my wife had a very heavy Intestine poisoning. We had a total watery diarrhea with heavy body ache and weakness. We noticed that during the same days some other families faced the same situation. It was not a subject that we could prove with laboratorial research results. 2. When we have shared this horrible situation with the Food and Beverage management, they were apologizing in a manner like it’s a very normal situation. Just showing a fake interest and protecting themselves just with one word “we are sorry “ 3. During this period they were showing a deep regret but when we asked them from the morning to boil us potatoes for the dinner, they forgot and apologies by

Dear Expedia Responsible, I am İsak Kohen. The details of my Booking are at the end of this letter. Foremost, I would like to thank you for the following system that Expedia is achieving regarding the happiness of the clients that chose their Hotel through your company. We are using the Expedia offers due to the highly reliable reputation and their professional recommendation. We are trusting to any hotel that is in the portfolio of Expedia and are sure that we shall not have any unpleasant surprise. I am very sad to say that Sunny Days El Palacio Resort & Spa , was the most unpleasant , awful and disaster stay that we had in our life. I would like to rank out few unacceptable service and experience that we had in this Hotel. INFECTION: 1. One day after the arrival first myself and one day later my wife had a very heavy Intestine poisoning. We had a total watery diarrhea with heavy body ache and weakness. We noticed that during the same days some other families faced the same situation. It was not a subject that we could prove with laboratorial research results. 2. When we have shared this horrible situation with the Food and Beverage management, they were apologizing in a manner like it’s a very normal situation. Just showing a fake interest and protecting themselves just with one word “we are sorry “ 3. During this period they were showing a deep regret but when we asked them from the morning to boil us potatoes for the dinner, they forgot and apologies by

Will not recommend it, room had separate beds, bedding old and not properly cleaned, same with the bathtub. Wi-Fi is horrible and even when I paid for extra, it was not good. The food not high quality but can be eaten. However, the facilities are great, pool and beach are fantastic!! So it’s not bad at all but the rooms need a simple upgrade.

Will not recommend it, room had separate beds, bedding old and not properly cleaned, same with the bathtub. Wi-Fi is horrible and even when I paid for extra, it was not good. The food not high quality but can be eaten. However, the facilities are great, pool and beach are fantastic!! So it’s not bad at all but the rooms need a simple upgrade.

Much better than some reviews would have you believe. Staff friendly and helpful. Rooms clean and comfortable. Food edible. The only downside are the very small plastic cups used for the drinks- not eco friendly. There are a few sales people trying to get you on trips but you can bargain them down or book yourself online. The Wi-Fi is rubbish almost non existent. Russians are the most prominent group

Much better than some reviews would have you believe. Staff friendly and helpful. Rooms clean and comfortable. Food edible. The only downside are the very small plastic cups used for the drinks- not eco friendly. There are a few sales people trying to get you on trips but you can bargain them down or book yourself online. The Wi-Fi is rubbish almost non existent. Russians are the most prominent group

Hotel grounds is beautiful swimming pool is very nice. The only thing is the rooms is very very outdated and needs big remodelling and the food was not to my taste

Hotel grounds is beautiful swimming pool is very nice. The only thing is the rooms is very very outdated and needs big remodelling and the food was not to my taste

Old vision,

Old vision,