Airport shuttle and location are great, room was a good size, bed very comfortable

Bathroom felt in need of renovation, toilet constantly made noises Walls were very thin, could hear a lot of other peoples movement and conversation Plastic cutlery for breakfast is not at all sustainable There was no free seat when I came down for breakfast so had to eat in a room close by that was dark and full of boxes

Little

Plumbing didn’t work properly, room was unclean, bed linen looked used, amenities from a dollar store, breakfast minimal, staff disinterested, shuttle bus was plain grubby.

Plenty of choice of restaurants near the hotel. Free hourly shuttle to the Airport - book at reception on arrival

Breakfast starts at 6.30pm ,our airport shuttle left at 6.35am

Breakfast was terrible, the only thing I liked was how close it was to the airport.

I would have liked to see a staff member smile and food hot.

Great property and secure place to stay

Shuttle service to and from airport, good drivers and very convenient. Room was very clean and comfortable.

Price is fair compared to other hotels but is a lot of money just for a bed! Overall the hotel is a bit shabby and no restaurant.

Nothing

Everything! The room was awful; the wallpaper was peeling off the walls, the paint on the baseboards was peeling, the toilet seat was not attached and the shower was gross. The air conditioner was all moldy on the bottom. This hotel should not be recommended to anyone! The shuttle bus was just as bad to the airport. It was very dirty and ripped seats and trash on floor.

Was none

No toiletries in room. Desperately needs upgrading. Very dingy!

Room size is good as I picked the double queen size bed Shuttles to and back from airport is 👍🏼

Breakfast is so limited. I ate self made waffle everyday and nothing else good to eat I stayed in Comfort Inn before and they serve really good breakfast. The breakfast at this Hotel really disappointing. I expect Quality Hotel better than Comfort Inn

nothing

extremely dirty

Very comfortable bed, utilized the airport shuttle service, breakfast was fine

The bathroom needs repair

just what we needed

didn’t have breakfast for different alleges

Airport shuttle early morning

Cleanliness in bathroom. Badly damaged bath. Bed looked slept in when we arrived.

Breakfast was fine. Staff was pleasant

Rooms need updating. Vinyl wallpaper pealing in bathroom.

We booked a shuttle to the airport when we arrived and was told to be down in the lobby for pickup at 3:35 a.m., we were down in the lobby at 3:25 and was rudely told that we missed the shuttle and were not on the list, then the front desk clerk told us we would have to pay a taxi to get to the airport. The reason why we booked this hotel is for the breakfast, which we didn't get to eat as they only opened at 6:30 a.m. and the free shuttle. The front desk clerk had no customer service skills what so ever!

airport shuttle , and close to sky train

better breakfast

close to the airport also liked the airport shuttle.

room was very small

Quick shuttle from and to the airport. Quick and easy check in. Clean, modern and comfortable rooms.

No dislikes.

close to airport

the breakfast was just ok

There was no daily cleaning service for the room. clean linen only at a request..

A complete breakfast with eggs, sausages, pastries, cereal, fruit and even make-your-own-waffles. It was conveninetly close to airport with an hourly shuttle and close to Richmond Hospital where my husband was for a week. It did have a small fridge in the room and the staff were very helpful and accomodating.

The bathroon, though clean, was a little tired looking and needed refreshing. Would have liked a safe in the room.

airport shuttle, includes breakfast, friendly staff

star breakfast earlier