Good breakfast, good location… close to hospital.

We had to change rooms at 10:00 at night, due to a house keeping issue, but the hotel has compensated me for the inconvenience.

The suite was very spacious and very clean. It has a kitchenette with a full-size fridge that was convenient. Tim Horton’s and Wendy’s only few steps away. Convenient laundry room for the guests.

There is no room service: nobody came to make the bed or take the garbage until we asked repeatedly. we found this unusual and a bit of an inconvenience because we had dinner in the room often. We also had to ask to have clean towels and extra toilet paper. This should not be so: it’s not self-catering accommodation. We understand not changing the towels, certainly not changing the sheets for a 5 night stay, but not even stepping in the room to vacuum seemed too much. We also did not like that the breakfast is served until 8… and there are few tables so we ended up going to Tim Horton’s every day. Overall it was a good experience and we would stay again but the maid service should really be daily.

Rooms are clean and comfortable. the common spaces are also well maintained and clean.

The room service is provided every 3 days (replacing towels, clean the room, make the bed). Breakfast is extremely basic,

Comfortable,very accessible to all

None

bed was comfortable

the carpet smelled bad and sticky. too crowded in small breakfast area. needed trays. lots of bleach in bedding.

Despite our requests to have the room cleaned they didn’t.

Clean and comfy hotel with easy access to both motorway and downtown oakville. Tim Hortons and Wendy's 100 meters away

Nothing

sorry no the breakfast was awful. kept asking for clean towels. very noisy with the doors to room. staff at the desk lack of information.

the manager was arrogant and not very helpful.