Well for a 5 star hotel the heas boards were damaged and rippes, the toilet paper was a 1 ply style. For a 5 star it was not up to my standard when you pay high dollar prices. The room was also very small, but for the price of the room you should atleast get free breakfast. But the damage head boards really brought down the quality and integrity of room. It looked very cheap to have damaged bed and 1 ply toilet paper.

30 USD/ Night for parking my car, really ?

location

nothing

For the amount that was paid I was shocked that there were no microwaves or refrigerators in the room. However, the bed made up for it. SUPER COMFORTABLE!!!

No gym! No pool? No breakfast?

I didn’t really explore;coffee shop was nice.

It was a bit expensive but everything is so it was fine.

Housekeeping, breakfast, bathroom, lift , etc

exterior and lobby were very nice. location to food and shopping was great

the rooms were very basic for the price. the headboard was all ripped up and looked gross

Was good

Service & customer service were poor

The room was spacious and nice and the staff at the reception and at the restaurant is very kind, but you need to be aware there is a mandatory daily fee of $19 that includes 2 bottles of water and a $10 voucher at the coffee shop (one per day). I read the “fine prints” a day after checking in and they kindly gave me a refund.

the high floor room and the city view from the room

cleaning of the room, I checked in and found some of stuff are still there from. people before me, the room AC is not good as it get hot with time working, room service u need to coordinate and ask for it everyday or they will not do it, the cleaners very weed smily that u need to clean the room after they leave, and many other so do not waste your money

Location was convenient and the surrounding area provided a number of options for recreation.

Bathroom needs to be renovated to match the modern feel of the property. Also, the Security Team in the garages actually need to conduct roving patrols to ensure the property is protected instead of sitting in their patrol car watching customers drive by.

Rooms outdated furniture curtains painting ceiling looks like it was repaired two weeks ago