everything is was fabulous

it was quite expensive and it was extra to go outside in the spa

beautiful parkland setting and sympathetic renovation/ redecoration of the interior.

nothing to dislike really, although walking across to the golf clubhouse in the rain as the only dinner option wasn’t great. to be fair, a minibus transfer was an option, but we chose not to wait for that.

perfect place for the perfect over night stay and spa treatment for my Husbands Birthday, just what the doctor ordered

gorgous grounds, sensational spa and treatment, fabulous food

the grounds where nice

we where told we had to leave the bar/lounge area at 7:30 because we had our 5 year old with us which I find ridiculous. he was just sat watching his iPad. I asked the staff why and they said they where sorry but it’s what they have been told. I asked for a manager and he was really polite and basically said it was above his pay grade. I asked if there was a policy and he said no it’s just what he’s been told….I could understand 9pm but 7:30 is just silly. stayed here about 15 times and won’t be returning any time soon. such a shame the way this spa is heading. it was one of my favourite places awhile ago but the cut backs are so noticeable.

Everything from arriving where staff came out and took out luggage from the car to the room, offered to park the car and couldn’t have been more helpful throughout. When going for our evening meal we were offered a ride down to the golf club and back after. Everything exceeded my expectations including the room and the amenities, food, spa facilities, it was perfect.

There was nothing to dislike

clean and quiet

room too far from hotel, (I did realise when booking) spa restaurant closed, had to go outside to golf club one. We couldn’t get into outside spa on the day, hotel was quiet. room service breakfast a joke.. 1st time left at wrong room, 2nd time they tried , very delayed and then food cold. We waited over an hour for breakfast in total had to leave in a hurry, unsatisfactory for a hotel of that kind.

it was clean lovely really

i have a nut allergy and cudnt cater for me i had nothing to eat in 29 hours

the best spa hotel in the north

pool tiles could do with a clean

Grounds were gorgeous. Breakfast was wonderful. Staff were very helpful and accommodating.

My only complaint were the lights in the room. They are on presets but they weren't very intuitive.

everting was perfect, it would take too long to type

only let down was the breakfast but in the scheme of things that’s very minor

Property and spa facilities were fabulous!

The window in my room (Tiplady lodge) was broken and kept opening during the night.

everything

Beautiful surroundings, beautiful hotel, very friendly staff, first class spa

Start to finish everything was excellent

The staff are lovely, we received an upgrade. The spa is great, don't miss the room with the hydrotherapy pool. Breakfast was tasty.

The hall has been modernised so there wasn't much trace of the old hall in style, which was a shame. We ate in the orangery, it was cold. We opted for the al la carte, and for £70 each we left hungry. The staff were nice and accommodating, but we would have preferred no snacks and larger portions. We tried to order room service, it didn't seem to be available.

Complimentry upgrade to a new block room Fantastic staff Beautiful room Amazing spa facilities Great breakfast

N/a as the whole break was amazing.

Spa, Room, People, Breakfast

Nothing

Staff were very good

Paid £570 for 1 night stay in a suite but couldn't have dinner there and breakfast was served in a golf clubhouse, poor, very poor

gorgeous

room a bit dark, not enough lighting, especially in vanity area