Breakfast was superb and presentation was good. The rooms were clean and as per expectation. Wifi connectivity was exceptional.

1) good breakfast. 2) ample, safe, free parking in the basememt. 3) good TV in the bedroom with sports channels. 4) good coffee at the bar. 5) competitive price.

1) some of the outside areas didn't seem to be clean. 2) the decor was a bit bland making the hotel feel like a budget hotel like Comfort Inn, Holiday Inn Express, IBIS, Premier Inn etc.

Very nice hotel with large, clean rooms and good bathroom. Restaurant on site was good for a meal. We had both dinner and breakfast there. Unfortunately I became ill during the night and staff were sympathetic and tried to ensure we could stay another night if needed (although they were almost booked out). They also were helpful in providing details of a doctor very close to the hotel. When we were able to leave, one particular staff member was excellent in getting us a flight out of Gaborone as we had missed our early morning flight. This was very much appreciated. Thank you. Great service.

Amazing staff in reception Good size room Comfortable

Nothing really

Resturant needs to add more veg option on menu.

....

Location only

The usual Hilton service - appalling and really not suitable for business travel. Avoid at all costs

The room was well equipped and as per expectations, the bed was really nice and the pillows too. Meals offered by restaurant were really good and at very fair price for a Hilton

Some amenities in the room, maybe slippers and a bathrobe would have been nice to have. The breakfast choices were below by expectations, especially the coffee was sub-standard. Just by investing in a decent coffee machine people could be more indulgent about the limited food choices.

General service good

Room service steak’s poor

Everything

No Ice Machine. One has to come downstairs

Food and Room Top Notch

There is no Ice Machine of the upper floors when has to come down

clean today and comfortable

way too expensive self-help laundry, bordering on ridiculous

The restaurant served great food, and the staff was very friendly. The location is also great as it's close to a local gym, other prestige restaurants, and tourist attractions like The Three Dikgosi Monument.

excellent customer service, very professional and friendly staffs.

I did not like the rooms lights being operated by sensors, if there is no movement in the room the lights goes off, I could not read a book at night as the light goes off. the fridge in the room was not functioning, the Aircon switches off when no movements in the room this is not practical at all considering the hot temperatures in Botswana. Food was not for my test buds unfortunately, not considering dietary diversity.