Was not informed the water park was under maintenance

The stay was great, check in was easy, all the staff were so pleasant. There were so many things to do on property, we didn’t even have to leave. We did go to universal and it was so close and convenient.

Nice place

Very nice, very clean, would stay again

This was a beautiful location that was located halfway between Universal Studios and Walt Disney World on Turkey lake Rd. The location truly makes it wonderful and easy to access the parks and any attractions that you're looking to be at in Orlando. One thing that I did find out is that during the hurricane they are right next door to a hospital and they are on the hospital's power grid which is very protected and safe they also have access to four generators. Even though the restaurants and convenience store at the hotel we're running on minimal hours and a limited menu it was great to have a place to grab hot food rather than being confined to your room. The rooms were Immaculate the check-in process was easy I would highly recommend using verbo to book a stay at any of the Westgate lakes or Westgate properties that way you do not have to do a timeshare presentation but can still enjoy the facilities and have beautiful accommodations!

It was really nice with lots to do! It was overwhelming at first, but once we got our bearings, the resort was amazing! It's like being on a cruise on land! Definitely will be back with rest of the family! We had an issue with our ac when we checked in, but it was resolved within an hour of calling them. Had no other issues after that with it. Definitely would recommend.

Nice place, good location to parks.

Everything was as advertised. It would be nice if the stay would come with a parking space. I had to park in the garage after looking for a spot for a hour. Then i had to carry everything to my room from there. Evryone should get one parking spot and the extra vehicles should park in the garage...... period