The room was very large. A kitchen which was reasonably equipped was also attached

Having to check in at a different site, although not too far away

It was a really convenient location for us to put guests in. The property had quite bad reviews, so we didn't expect much, but our guests were perfectly happy.

Things like toilet paper could have been refilled more regularly.

the room was bigger than we expexted, the bed was firm and comfortable. The staff were very helpful and considerate

Unfortunately our stay was spoilt by the actions of the other guests. After 2 nights of disturbed sleep because of noise in the corridors we cut our stay short and came home a day early. Also the smell of cigarettes and weed kept wafting into our room from elsewhere

We had two rooms the room upstairs was fine but the room downstairs at the back of the house was very dark. We felt very unsafe with the back door being in our room.

The place was lovely and clean staff were absolutely amazing and kind!!

The room was slightly cold but it was a lovely clean room

disgusting

extremely rundown

perfect for what we needed for our stay - very comfy bed and excellent use of space with kitchenette in room. very clean :)

only a slight issue, shower didn’t work well - only a trickle of water came out at a time.

Spacious room. Bed reasonably comfortable. Overall quite clean.

The bed footer was stained. The shower was quite low pressure. The doors on the rooms should have auto closers so they don't bang. The bulb in hall outside room was out meaning you needed a torch to see the code pad. Wifi didn't work.

Room was nice very comfortable

The Hotel distance between the suit was little hassle. Had to check in at Hotel which is around half a mile away from Hotel.

Staff very helpful and friendly.

Only negative is that it was a little cold, but soon sorted by friendly staff with a portable rad.

Property perfect location

Staff older man on reception was very rude

After seeing some reviews didn't know what to expect however we were pleasantly surprised our suite was large clean and comfortable what more could you want from your stay

Didn't look as though it had been cleaned. Mark's on the bed sheets and hairs in the shower.

It was near where I wanted to visit and price was reasonable

Needs up dating, like toilet that can flush again not long after being flushed, some hot chocolate as an option for drinks, and bigger tv

Good location easy access to centre

The fact there was a kitchen fully equipped

Lovely inside Clean Polite

Nothing

The location of the room was very convenient for Smithdown Road and Greenbank Student Village. It was very cheap. Staff at the main Mountford hotel (down the road) were helpful.

The room was in a very run down old house which had certainly seen better days. It was fine for one night, but the tired decor would have made it somewhat depressing for any longer. Our room certainly needed a new bed.