comfortable bed Good shower reasonably priced bar Attentive bar staff

Nothing

Hello, as a well travelled mortal off this world , I have NEVER stop in such a INDESPECTABLE hotel , ( that words fail me ) . With not going into great Detail , when i can down from my room to ask if bottled water to tack my MEDS, i was given the reply ( YOU HAVE A TAP IN YOU ROOM DONT YOU } and was left standing there , till the same person sad ( HAVE YOU GOT A PROBLEM ) Unquote . THANKS YOU YOUR service . If you wish to get in touch , its Steven Holdsworth . tel 07901 861 679

n/a

Great value for money.

Wonderful hotel.

location and price

restaurant wasn’t open so only very limited bar meals

near to family

room quite tired looking

Location good and breakfast ok. Bed was comfy

Plug did not fit in bath and the was a build up of hair in the plug hole - discusting

location was perfect for us

nothing

Clean, comfortable and good location

Tv never worked and no shower gel in dispenser

Excellent cooked breakfast. Love that it was cooked fresh for us not kept warm in containers like other hotels. Great selection on the buffet too. Staff attentive. Hotel located conveniently. Close to family and shops.

very friendly staff, clean rooms and good food

was a great location cheap and staff were very friendly

Very good.

When the bird flew into the dining room.

location

nothing

Staff very helpful and friendly. Bar and reception areas were nice to meet with family and friends, good selection of beers and pub food was a reasonable option for the price. There was also some outdoor table and chairs that gave a nice option to sit outside after dinner. WiFi was excellent throughout the hotel. Free parking was a bonus.

Traffic noise is loud if you are staying in a room at the front of the hotel. As we were quite jet lagged I did request a room at the rear so we could rest. This was confirmed by the hotel in the weeks prior to arrival , but when we got to the hotel we given a front room with no option to change, very disappointing. Rooms have no air conditioning and were hot and humid on the higher floors when we travelled during our 4 night stay in Aug. The room we had was small, with a small double bed. In my experience it was not suitable for a couple who are travelling internationally for several weeks with large suit cases. There maybe other room configurations, but we were not offered this.

Bar area, staff very friendly and helpful

Expensive for 1 night

-Ex access to Aintree racecourse -lovely rooms, beds exceptionally comfortable. -Nice bar food - Friendly staff

- Key cards very temperamental, even after checking in and going straight up to room they wouldn’t work, each time we went up to room they didn’t work - no soap in sink or shower dispensers - toilet roll holder broken, toilet roll balanced on end

Good parking for Liverpool, also for big vehicles which is always appreciated.

The toilet paper holder is to be changed. The roll falls down all the time, I wonder how much paper the hotel has wasted so far