We cannot say enough great things about everyone at Las Casitas Without exception everyone was so kind & made us feel so welcome We will definitely return to Las Casitas if ever given the opportunity to visit Colca Canyon again

Nothing

upgrade, horse riding with the charming señor taking care of us and horses. the garden. the casita itself

The hotel and surroundings are pretty.

The food is ABYSMAL. One of the staff just straight up lied to us about not being able to turn on the heaters outdoors. Finally they were turned on upon speaking to a manager. The beds were TINY. When I told them at the reception that my stay was awful, they did not even ask why.

A little slice of heaven a great escape from the world peaceful and extremely scenic

The hotel and it's surroundings were just amazing. It's a quiet and secluded location, so you can really relax without any sort of disturbance. Breakfast was regular but fine enough (they are still recovering from the pandemic restrictions, so a few things are still not back to what we believe would be normal). A special shout out to Domingo, from the restaurant. He went out of his way to offer us a few items that weren't on the very limited menu. The trout that was on the menu, though, was very good.

The location is rough and bumpy to reach. It may just be intended to be so but nevertheless it was very shaky. And (blame it on the pandemic again) they were short staffed, as we requested help with the luggage and didn't get it, so we had to help ourselves to bring it all the way from the bungalows up to the taxi area which is several levels uphill from our bungalow (they have a buggy to do this, but no one was available to come to our aid). We visited the Spa also, but we found no one there, not even a receptionist. We toured the facility and found only another couple of guests doing the same we were doing (an unattended tour). We noticed a few treatment rooms with doors closed, so probably someone was getting treatment, but we couldn't even make a booking. I usually don't like to complain but in this case, where we paid an exceptional amount of money, we felt less than happy with the overall level of service.

Great breakfast and dinner. Very nice design of rooms and great gardens. Very friendly and professional staff. Lovely activities with Lama feeding and horse riding.

No hot water in the first room we had. In the second room we only had hot water for shower, not the sink. Very cold bathrooms, heating was not working in two different Casitas, so they added additional electric heating systems. Outside pool was too cold to use it. Not really cosy atmosphere in all areas of the hotel (i.e. quite cold). Bad value for money when compared with other luxury resorts in Peru.

What a beautiful property, nestled in the Colca Valley. The restaurant and grounds were beautiful.

truly everything except the mattresses were hard. otherwise top notch.