Excellent and friendly service from all staff. Room was upgraded for free, and this was a surprise on arrival. Food was exceptional. Although hotel was full, it felt like we were the only ones there. Lovely fireplaces throughout hotel make for a relaxing and romantic getaway.

Everything was good.

Beautiful property, we were made to feel very welcome and had a lovely stay. The restaurant on the property was great, and we enjoyed the craft beers! Room was very comfortable.

Great service and fabulous venue. Lovely food. Had a wonderful relaxing weekend. Staff are fantastic. Facilities are good.

The aircon was not working properly but there was a fan which made all rhe difference.

Location and setting. Lovely old world atmosphere.

All good.

Loved the overall old school ambiance of the hotel. It was a cold wet evening so the open fires in the bar and dining areas were a treat.

Nothing I can recall.

Our initial room which we booked had no hot water in the shower, Stripes upgraded us to a suite which was amazing. The bar and restaurant were cozy with a fire going on a rainy cold day.

Room- clean, cozy and well decorated Food- exceptional ambiance- special

Locality

Damp in the room, no food options for vegetarians

The bar/restaurant was great. The food was good.

The room could do with some maintenance

The room was comfortable and the gardens beautiful

Staff was very attentive and helpful. Room was comfortable with a beautiful vista. Dinner each night was filling, could have included more vegetables.

Occupied the accommodation during a quiet time of week. So difficult to describe any shortcomings

its home from home. excellent service and super friendly and helpful staff.

Loved the quietness and country atmosphere. The staff went out their way to make sure our stay was comfortable

Can’t think of anything that frustrated me

Cool, calm, collective staff. Witnessed first hand how the dealt with an entitled guest @ check in. Comfortable room with underfloor heating and fire places for the chilly stay. Excellent choise of breakfast menu.

The entitled guest @ check in was completely uncalled for. The staff treated this guest with more dignity that he deserved. I would not be surprised if this guest gives a negative review, something they do not deserve.

I find the lighting in the bedrooms too dark

Location was stunning

I thought front of house service was very poor. No lifts and no offer of help to take suitcases to our room or bring them down at the end of our stay

Staff. Location. Food.

Rooms were a bit dated.

Service from all the staff was excellent. There is a country charm about Rawdons , and having your dinner served in an old english pub atmosphere, cold outside and fires burning in the heath, worth the trip into the midlands . Great value, will do it again.

no comment.

Lovely establishment. Friendly service. Awesome dinner and breakfast.

Everything - the Fireplace in the pub is our favourite

Old world charm.Beautifull antique furniture. Location.Blazing fires in pub and dining room.Service from staff

The setting was beautiful

Nothing

The family suite we stayed in was excellent. Breakfast in the morning was quick and delicious with a beautiful view over the water.

Nothing!

Underfloor heating. Staff were fabulous and very helpful. Location beautiful

Missing stock of some beers in pub and brewery which seems odd given that's it's on the site. WiFi a bit patchy. Headboard was loose.

Good food and very helpful staff member 😊Nothing to add

N/A