the property was clean and done what we needed.

as we had children with us perhaps a park nearby would of been good but the property was brilliant.

Very nice and helpful staff, beautiful location

If you have a disability and you can't use a bathtub, this hotel isn't for you

No hairdryer

This hotel does not provide breakfast

It is a very family friendly comfortable place. The staff is extremely helpful and went out of the way to guide us on what to do at new forest. She also helped us how to use the heating facilities for breakfast. Room , beds, toilets are very good

Not really. It is a basic staying place so you should not expect hotel facilities. But it is worth more than what you pay.

Really nice, cosy self catering, ideal for a few nights away for both work and leisure. Clean and nicely decorated throughout, with everything you need.

Everything was as expected.

I didn't have breakfast here but everything else was good. The room was clean. It was spacious. They had clean bathrooms. Plenty of towels. Nice hot water. Wardrobe for clothes storage. Heating was available.

They need to have a lift to get onto the second floor as travelling up and down the stairs with young children and being heavily pregnant is difficult.

plenty of room

poor wi-fi and floors not soundproof

Reception staff were lovely. Beds very comfy and shower was really good!

Very small tv in the first room I stayed in a couple of days before a return journey. There was a cheese wrapper on the floor on my first stay then last night there was a phone charger on the floor under the table.

lovely clean property

walls are thin

The loft apartment was so lovely, we had a long day with our other booking being cancelled last minute and having to find somewhere else to stay I think it was better than the place we originally booked. The lady was so lovely who called me and inform me that she would text me the codes to get in as we would be arriving later than the usual check in time. The beds were so comfy and very big, spacious apartment. We would definitely be booking again.

Friendly, peaceful place to stay, close to leisure attractions.

That there isn't meals available,

clean, very nice family room with fridge, good location and good setup for a stay with a 2 year old

The internet connection was very poor and constantly dropping out so we couldn’t use and as we spent the evening in because of toddler we ended up trying to sleep instead but unfortunately I didn’t get to sleep until after 1 as the people above were up so late and I could hear them very clearly.

Very Good

We were late unchecking,very well organized

None

Only staff on the premises from 3pm till 7pm. Fire alarm went off at 2am. Everyone evacuated and we had to call for someone to come and investigate. The person said rudely that it was our room which we replied that we was asleep. I was going to do the New forest marathon which in the end we cancelled due to lack of sleep.

Clean, nice rooms