been here a few years back and still maintained well

Nothing apart from location actually

Quite a lot . Untrained front desk staff.

The location , food and rooms were good but bathrooms were a bit old and mouldy smelling in one of the rooms

The staff behaviour was pathetic. Pavithra and Vinod in reception were rude and not helpful or receptive to any queries. The only reason to write a comment is for quality improvement I have nothing personal against anyone but the service left a lot to be desired for . May not stay again for the same reason

clean rooms

boring breakfast

I request late check in and check out, you confirmed but they charged me for late stay

Complimentary breakfast all days was awesome and service was excellent.

a) Bathroom- should provide a hand shower, shower area rather than a bathtub. b) WiFi-should auto connect when guest enters hotel and not prompt to login again & again. c) Room main card-had a hard time going to the reception to recharge every moment we leave hotel & return back. It is very troublesome and time consuming especially when we return back to rest. d) Hotel should supply free bottles of mineral water rather than RO water for all rooms. e) Was offered a twin-bed room for 3 pax and charged for extra bed which is not justifyable since my online booking was for 3 pax with a King size bed in the first place.

I booked room for my aunty she came from Mumbai when I visited hotel to see her in the noon.. the hotel staff dint allow me to go the room ..

I am totally disappointed with their service. Front-office behaved with me badlay.I never recommend this hotel again

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