One of the staff was extremely rude. We had trouble finding the drop off box for check out. When we try to knock on the window to find somebody, the hotel staff pretends she wasn’t in the room when she clear was. It is such a shame that such nice place hire a staff that treats its customers like this.

Localização boa, limpeza impecável, quartos silenciosos,

Achei o edredom fino, pois em algumas partes não estava preenchido, então fiquei com frio , o ar do quarto não esquentava muito , no banheiro de tomar banho era aberto para que as outras pessoas que fosse o utilizar o vissem sem roupa, poderia colocar pelo menos uma cortina para que ficasse melhor!

Da recepção, do acolhimento, do carinho, da disponibilidade dos funcionários em querer ajudar e principalmente da limpeza!

コインランドリーが一階に併設されていた。お風呂場に鍵つきのロッカーがあった。

タオルが薄くて手拭いサイズが1人一枚までで、全く足りなかった。他の人がたくさん使ったのか、私がお風呂に行く時には一枚も残っていなかったので、お風呂に入れなかった。浴衣も部屋に置いておらず、私は22時以降のオートチェックインで入ったため、翌日まで寝る服がなくて困った。ウォーターサーバーの冷水の出し方が非常にわかりにくかったので、なかなか飲めなかった。

It was quiet and secure. There were lockable storage lockers for luggage. The bathroom facilities, though shared, were attractive, with discreet showers available. Both the bathroom and dressing room were beautifully presented. The capsule beds were much as expected, but not as claustrophobic as anticipated!

With luggage, narrow steps on an external staircase to access the upper floors were difficult. Only a small lounge room on one floor meant there was nowhere to relax near your bed and belongings. A charging port for mobile phones within the capsule would have been helpful.

I loved the female-only environment, the capsules were very comfortable, the amenities were of great quality, and the baths were phenomenal.

Nothing

It was an easy location to find. The bath products being provided helps to only need to pack minimal.

I didn’t like the bed. It was very uncomfortable for a westerner. The showers are open showers, I didn’t mind being naked with other women but I think other westerners would feel awkward.

やはりカプセルということで周りの音が気になってしまった（鍵の音等）

コンビニ（ローソン）がすぐそばにある。浴衣と大浴場、アメニティが充実。バスタオル、タオルが無料で使える！ 大浴場はよかった。女子専用なので安心できた。

エレベーターがない。スーツケースを4階までは、しんどかった。 最寄駅の神泉駅から宿は登り坂。 大浴場の洗い場の排水がよくなかった。

Super nice and clean with great facilities and security systems!

Bit of a climb with a suitcase, but luckily I had a small and light one.

I wish it tells you that the receptionist is just next to the gate, i thought it was a different property as theres no sign except the name of the place on the gate, then ur trying to open the gate and no one answers

A sign where the reception was

You get what you pay for comfort-wise, as the mattress is thin, but I was happy to have stayed at this beautiful, quaint capsule hotel. We were given complimentary robes and toiletries, as well as access to an onsen and meditation room. Fellow guests were very quiet and respectful. Storage is tight, but plenty of women had their luggage laid out—so you do have to trust your fellow travelers, but I can’t think of a better place to do that than in Japan. I highly recommend staying here for a cheap, memory-filled stay.

the mattress could be thicker and an additional pillow would have been nice

It was a very peaceful place. I felt very safe in the environment. The facilities were excellent and the bath was so relaxing. First time in a capsule hotel was an interesting experience. I would definitely do it again!

The stairway was very narrow so I struggled to get my luggage up. Also I could smell pee on the stairs, but it cleared up in the morning.

Cleanliness

Early check out, and cant leave baggage

it’s very clean, very quiet, it’s an a great location of Tokyo, I’ll definitely recommend this place, I love the little amanities that they give you and the bathroom looks amazing 🤩

the comunication was very difficult, because the staff doesn’t speak English. staff and reception are non existent. I didn’t see any staff during my stay. I had to self check in, wich was okay I just needed some google translate.

A great capsule hotel experience. The sentou (Japanese-style public bathoroom) is available until 10am in the morning and everything was prepared (towels, tooth brush, hair brush, everything you might need), so you don't need to bring anything except for a change of clothes and make-up tools.

The location is slightly far from Shibuya station, and there is a slope you need to climb if you are departing from JR Shibuya. Alternatively, you can choose to take an Inokashira line train to Shinsen station from Shibuya station, which may be more convenient.

clean

i did not like this place, and do not recomend it for non-japaneae travelers. i arrived at noon and there was no one at reception. They give you a phone number to get instructions, but I was using a data Sim Card so I couldnt do it. i sent them a booking message, with no answer. Turns out reception is open only from 17:00hrs, which is an issue when you arrive at eleven. The "public bathroom" is an onsen in the second floor open from 17:00 to 10:00. Rooms are not in that floor, you have to get there through some cold stairs. Thats the only shower. You cannot eat or drink in your room, you habe to go to the lounge on the second floor. i personally didnt like it.

Felt clean and new. They messaged me instructions to self-check in since my flight delayed and I got in after 10pm. The onsen bath was really nice and even better than I expected. Also liked the lounge room when I could sit and eat a snack. Capsule had internal light switches and outlets.

Beds are a little hard and there’s no in-person staff after a certain time so you should let them know asap if you’re gonna show up later in the evening otherwise it might be difficult to check-in

The location is very central, close to the station and there were many restaurants around. The actual pod was very spacious and clean. I used the earplugs as there were people re-arranging their luggage at midnight. For a one night stay is fine.

There was no elevator and my room was on the 4th floor so had to carry all my luggage upstairs. Check in time is a bit later than other places (3pm). The check in time is also limited to 5-10pm. I did email them in advance letting them know I would require luggage storage as I was arriving early. They said there was no problem but when I arrived there was no one at reception and door bell. They put a note to call the staff but as foreigner, I did not have access t make phone calls. I was lucky enough that the door was left open and was able to go upstairs otherwise I would have been there waiting for a long time. The lounge area (where people ate and worked) was also pretty small so not able to fit more than 3 people comfortably. Compared to other capsule hotels, this one does not provide as many amenities (coffee, food, etc) and the price is also higher.