The room was immaculately clean and comfortable, with a lovely hot shower and a comfy warm bed. And the breakfast was delicious and filling. Most of all, the staff were helpful, friendly and couldn’t do enough to make the stay memorable.

Nos gustó todo muchísimo. Las camas impresionantemente cómodas. Su amabilidad y un espectacular desayuno. Las instalaciones preciosas. Repetiremos seguro.

Todo estaba bien

la panne d electricite

la panne d electricite

The pool wasn’t clean . Too many flys and furniture old a dirty .

There is almost nothing positive I can think of about this place. One of the staff was helpful, in particular in getting a taxi for us when we were escaping - that is it.

Where to start? It was dirty in both communal areas and our room. Floors needed mopping, litter needed picking up. Our room had not been cleaned properly. The pool (which was the main attraction) was dirty. My children lasted a couple of minutes before they got out in disgust. And there was an awful rotten egg smell that pervaded the whole place as if the drains were blocked. The staff (with one notable exception) were rude and unhelpful. There weren't enough sheets in our room - when I asked for more sheets, it was as if they were doing me a favour rather than just giving me what I had paid for. The sheets we were then given were damp. We were only given two towels for four of us and one of those was damp. There was no apology for any of the issues we raised. They seemed only interested in getting our money. We reluctantly ordered dinner (as there were no other options) -- it took about 2 hours to arrive, and it was perhaps the worst pizza I have ever eaten. The room was not as described. Pool view - you must be joking. Even saying that the room had four beds was stretching the definition of 'bed' to breaking point. Two beds and three sofas would be more accurate. Description said English was spoken, but no staff I spoke to spoke English to even a basic standard. Overall, this place was so bad that we left after the first of the two nights we had booked, knowing that we would lose the money we had already paid for the second night. It was that bad.

Unclean! The water in the pool is green! Ugly! reality and pictures are different!!

Staff was friendly Beef tagine was very good

The presence of biting flies that made our day unpleasant especially for my children who do not appreciate insects. Impossible to sleep at night as the room is very hot and there is no air conditioning and to be able to have some air we were forced to leave the window open but during the night there is noise of motorcycles and cars since the hotel is next to a national road. The prices of drinks are very exaggerated , 1L bottle of water at 25 Mad knowing that there is a grocery store at the entrance of the hotel that sells the same bottle at 5 DH and also the prices of pizza; very high price and quality is not at the right level. to be able to store milk for my baby there is no mini-fridge. the TV does not work. For the pool, the small pool for babies was empty and when I asked for it to be filled, the person in charge refused on the pretext that he was busy. I was forced to bathe my son in the children’s pool under my 100% supervision instead of putting him in the small pool and enjoying my time in the large pool.

Calm ,helpful staff ,room cleanliness,clean out door swimeng pool ,nice design