it's very comfortable and very easy to fall asleep and rest well.

Very good

Great breakfast service, courteous staff and excellent location for folks coming for US visa services at the consulate.

Stay was good & simple

Very restrictive policy on hotel early departures and it looks like this is totally on the whims of the manager. Will not stay here again.

Great location. Rooms were fine. There was some noise in the morning due to construction nearby. Restaurant is great too.

The staff here are super helpful and the hotel is in a great location for sightseeing (walkable to the Victoria Memorial and Mother Theresa House, short taxi to the train station ). Lovely outside restaurant and bar. Decir a bit dated but you can’t fault the staff or the location.

Liked the property but felt they charged extra for mattress even though the 2 rooms we booked had Queen size beds.

A bit noisy bed, staff knocks the doors even 8:30 am asking for something. Food was good except pizza. its a nice hotel in general

Excellent, beautiful hotel in the center of the city within walking distance from attractions, Bars, restaurants and street food. The staff were amazing from check-in thru check-out, kind, courteous and very helpful. There is a metro station within a 5 min walk as well. Would totally recommend this place!

Amazing rooms and staff. Good breakfast including various Indian dishes.

Nice hotel, good service, good restaurant menu, very good in room dining. Location very central but construction noise around the hotel is very loud. Very good housekeeping.

Great unassuming hotel in Kolkata center. Perhaps some of the best staff I have encountered in India. Top notch hotels in India often fall short on some measure (usually maintenance), but my room was perfectly maintained and everything actually worked! Loved the Christmas decorations and restaurant was great.

Location was perfect and the property is very neat and clean … food was also very good !!! I will definitely stay here again

Great stay. Good WiFi. Helpful staff. Came here for our US visa appointment. Both OFC & Consulate are at a walkable distance from the hotel.

Everything is good

The older building I stayed in was superb. The staff were mostly excellent with a few glitches during dinner service.

Good hotel

A great and well-located hotel. The staff was always helpful, attentive, and courteous. It is close to major attractions. I would come back here again.

Staff were super-friendly and helpful. Would definitely consider staying here again.

The service levels were extra ordinary. Each person from the security at the gate to reception to housekeeping and restaurant were very helpful. The food quality was as one would expect in Kolkata. Possibly one of the best. We ordered quite a lot of in-dining and were very satisfied. Central location makes it very convenient for tourists to walk over to some famous restaurants as well iconic building in kolkata

Reasonably sized and clean rooms. Courteous staff who help with everything, including arranging taxi prices so that they don't cheat tourists. A very varied and delicious breakfast.

Without a question in my 30+ years and 70+ countries this was a perfect hotel in everyway. From the price to the location to the service to the food and everything else this was really a great place to stay

Nice and quite. Enjoyed the breakfast

fantastic hotel - open air section of breakfast room/restaurant/bar is great. obliging staff and pleasant clean room

NA

Safe location. Friendly Staff

Priyashree and her friend at the reception desk was very helpful and made our stay at the hotel a joyous experience. Kudos to both of them. Wish breakfast was included in the price, getting rides (taxi) was a bit difficult or the person who was helping us while we were checking out was not very helpful..... over all we are happy with our stay there. John R.

Stay at the hotel was comfortable and the staff were friendly. Good food options but a little too pricey. The only issue I encountered was on the last night when I asked for an airport drop. I paid for a third party car rental through the hotel (ORYX) for hotel pick up at 1.00 AM on July2 ( had extended my stay) and then to be dropped off at the airport.. The driver was either drunk or under the influence of some substance abuse. He was driving very slow on the road and even dozed off at one of the red lights. Was continuously feeding himself on some candy . Then he took the wrong exit and took the car to arrivals instead of departure area. Got lost in the arrivals and this whole drama lasted 15-20 minutes. I didn't make a fuss with him as I had an international flight to catch. Requesting the hotel management to thoroughly vet the drivers before letting them handle hotel guests - this is a safety issue. I have pictures of that rodeo if needed, The car tag # of the Suzuki model was WB11F 1703.

Overall I was disappointed with Kenilworth. They charged 5 star prices for a budget hotel service. It seems all work is done by the front office and reception. The two ladies (Alisha and Priyasha) were problem solvers. They were helpful and helped with everything down to printing the boarding pass. The business office was not functional. Housekeeping was at its worst. I had to ask Housekeeping for the amenities. Either they did not know how to read or did not care. The toilet and tissue paper supplied was the cheapest. Even the tea/coffee in the room was not properly filled and had to be requested. The houseboys were very obliging and helped but that should have been supervised. The best was the so advertised Spa. They had only 4 nail polish colors, and could not do threading, the most common of the services since they did not have supplies. The girls were sweet, but they did not have the supplies to work with. The restaurant was another matter. Too many servers and you had to wait to get service. Further, no one was monitoring the servers with the mask mandate. Like most Indians the mask was worn below the nose and the server had a cold and was sniffing. It was so unhygenic, especially in the pandemic times and I had to tell him. Next moment he was wearing the mask below his nose again. The only redeeming factor was the room, which was at least comfortable to a certain extent, and the location of the hotel. The management needs to restore it to its former standards.

Overall I was disappointed with Kenilworth. They charged 5 star prices for a budget hotel service. It seems all work is done by the front office and reception. The two ladies (Alisha and Priyasha) were problem solvers. They were helpful and helped with everything down to printing the boarding pass. The business office was not functional.Housekeeping was at its worst. I had to ask Housekeeping for the amenities. Either they did not know how to read or did not care. The toilet and tissue paper supplied was the cheapest. Even the tea/coffee in the room was not properly filled and had to be requested. The houseboys were very obliging and helped but that should have been supervised. The best was the so advertised Spa. They had only 4 nail polish colors, and could not do threading, the most common of the services since they did not have supplies. The girls were sweet, but they did not have the supplies to work with.The restaurant was another matter. Too many servers and you had to wait to get service. Further, no one was monitoring the servers with the mask mandate. Like most Indians the mask was worn below the nose and the server had a cold and was sniffing. It was so unhygenic, especially in the pandemic times and I had to tell him. Next moment he was wearing the mask below his nose again. The only redeeming factor was the room, which was at least comfortable to a certain extent, and the location of the hotel.The management needs to restore it to its former standards.

Convenient location very close to U.S consulate