Lovely hotel , great food and great location away from traffic congestion and excessive noise levels. Friendly hard working staff

Comfortable, clean wuth responsive staff

Loved this place

Fantastic hotel with great facilities. Staff are very polite and accommodating.

Great stay, lovely breakfast. Super helpful staff. I had some electrical noise in my room in the middle of the night - the staff made another room for me to sleep without any questions asked or hassle. The training and grooming of the staff shines through in every aspect of the hotel.

The President Hotel was one of the most popular and well run business hotels in South Mumbai, having stayed their for decades. Im afraid the current avatar ; "IHCL Selections" is far from what it was from my last stay. We had reserved a Premium Room and the hotel room, though renovated, is NOT A PATCH on what they were earlier. There is no Couch, rather an "extremely uncomfortable" BENCH with coushins. No Coffee Table. There is a Study Table, BUT NO CHAIR. Even if there was a chair, it would be of no use as there is a Mini Bar fridge below the table. I can go on but what is most disappointing was that there is No Feel of Comfort in the rooms anymore. The services have also dipped, new staff with older staff moving on, l guess. However they seemed ill trained, with Thai Pavillion being the exception; the service in this restaurant was up to the mark; friendly & efficient staff. We had requested for a reservation at the Thai Restaurant to the front desk staff, apparently they forgot to communicate it to the restaurant staff; very disappointing!! All I can say that this hotel was once the pride of South Mumbai business travellers and an Icon, but in its current avatar, it needs much to be desired from. I dont think we will be coming back to stay here again, Sadly!!!

Especially the staff makes this hotel unique. The employees are very kind and such helpful guys. Each of them is friendly but also open for a little chat. Unfortunately our first room was smelling really badly, but the receptionist reacted perfectly and gave us directly a new room which was without any problems. We tried two of the three restaurants as well as the in-house bar. The Thai restaurant was absolutely fantastic and so was the Konan Cafe (Indian restaurant). Another highlight was the continental but especially the Indian breakfast. This was one of the best breakfast experiences I’ve ever had. All of the waitresses and waiters were very professional and such nice people, thanks to all of them! Bach tho the Hotel: outside it’s not the prettiest but it completely changes when you walk in. The lobby area is such a lovely place and it even smells lovely. Our final room was quite comfortable and clean. At the moment there is some construction work infront of the building (new metro directliy to the airport which will be a real game changer!) the noise is not really noticeable. Not because of the good isolation of the building but because of all the other noises of Mumbai. The SPA and pool area is a little bit dated in comparison of the other public areas but an old pool is much better than no pool in Mumbai. So that would be my only complains I guess. Overall we loved our stay so much that we decided to book another IHCL hotel at our next destination in Munnar.

Very friendly staff. Some confusion for uber and private drivers due to construction of Metro nearby, but that is due to be completed soon.