This hotel is excellent for service, location, shuttle to and fro, long term parking. Second visit here and not disappointed. Only downside was the restaurant - first visit it was great - this one not so great. We asked for something that was on the TV in our room but apparently that was for room service only. The first visit here we had asked the same, but were told they would be happy to cook up what we wanted, regardless of it being on the room service menu only. What we ended up ordering was average and being a second limited choice of food - we didn't really like what we had. If it's on the menu for room service, then the kitchen has the food to give to a table serve also - not that hard and less distance to walk to customer!

gooood

Good service

Jet park hotel was a convenient overnight stay before our holiday in New Zealand enjoyed the bar area for dinner.

Was uograded,nice room with kitchen,lovely staff

An excelente óptimo mear the Auckland AirPort

Shuttle service was prompt even though it was nearly midnight. Have stayed several times. Room is always clean and I get a good night's rest. Breakfast is amazing

We enjoy staying at JetPark. It’s convenient and comfortable and the shuttle is easy to use. We’ve been disappointed with their vegan/vegetarian options in the restaurant so we choose not to eat here anymore but everything else is great.

Well appointed hotel close to the airport with a free shuttle service, 24/7 reception and friendly staff

Another great stay. Awesome staff who promptly sorted a minor issue, even though it was 2am when we checked in.

Wet nice. The room had everything we needed. Nice eating area. Shuttle to the airport! We would go back.

A great place for a one night stay close to the airport. Free airport transfers made it easy to get to and from airports.

A large hotel that is well maintained. Our only complaint - they have a ventilation system that runs 24/7 in the bathroom that cannot be switched off. The rumble made sleep very difficult.

Great staff happy to oblige, special thanks to the driver who collected us at nearly 1am. Friendly and helpful

Amazing service, location was perfect and cleanliness of the entire hotel was amazing.

Eftpos and JetPark systems not talking to each other and at checkout staff tried to charge again for my dinner. Fortunately I had the eftpos receipt so they accepted that.This should have been sorted by the dinning staff as discussed with them. Poor sleep with noise of guests getting shuttle to airport in early hours. Certainly not worth the extra cost for the better room.

Free airport transfers. On-site Restaurant/cafe. All staff attentive and pleasant. Room spacious. Nice having a Pod coffee machine, and carafe of cold water in fridge (no minibar) which we enjoyed.

Stayed here on our way back overseas and had my family for dinner that night. Staff were really good and attentive, restaurant good and bar and outside area was a nice vibe too. Would stay again

Overall very good experience. My stay wasa bit less than 24 hours, so didn't get to see all areas / area around the property However very good in these areas- staff attentiveness, room comfort and overall cleanliness. I will certainly book here on my next trip.

Amazing to have our pets stay with us.

Friendly helpful staff. Great room

First time here and it was just what we needed for our 1 night stay in Auckland, with parking while we took a flight for a few days. Because we booked through Hotels.com we had to pay $8 per day for the parking, but that was not an issue. It was perfect, plenty of parks, safe and extremely convenient to have the shuttle take us back and forth to the airport as well. Excellent facility so close to the airport. The room we booked was a Standard with Queen Bed. Yes, it was for 1 night, but.... a teaspoon instead of a wooden stick would have been preferable. Other than that, the small kitchenette was handy to make a cuppa. Bed was comfy, bathroom was really nice with good shower. The dining area was a great facility to have for our late arrival. The dinner was tasty, ample, good price and came in a good time. Service from the staff was excellent in the dining room, and the same in reception - couldn't fault them. Even though we didn't have any, there was also a nice choice of delicacies in the food cabinet if the menu was not what you wanted. All in all, would definitely stay here again - great price for what you got. Thank you!

Ideal property to stay out when catching flights in or out of Auckland, New Zealand. Handy having a shuttle to the airport and the dining options were great. Awesome servicer from all staff.

Clean, quiet and close to the airport. Parking is great.

I had to wait for my flight and they let me stay in the lobby to hang out and they have a wonderful and cozy restaurant

Business

I was traveling with two dogs. When I checked in, I was informed that the room I had booked was not pet friendly (my mistake). The lady at the reception was lovely and really helpful and managed to upgrade me to a pet friendly room. Amenities were very clean, the beds were super comfortable, the large TV was easy to use... Everything we needed after a very stressful day with dogs in an airport.

Had coffee Nothing

My go to hotel when needing a night pre/post flight near Auckland Airport. Rooms are comfortable and clean and staff friendly.

Easy parking good clean hotel Bar and restaurant good but pricey. Would stay there again.

staffs were very friendly and hotel was nice and clean. the restaurant was great too, good quality meals and good service! free shuttle to the airport was convenient!! definitely we will stay there next time too.

Liked the airport shuttle service. On time. Plus clean room