Insanely beautiful hotel and rooms 5/5

I had a fantastic stay thank you. Great facilities, restaurants, excellent gym in particular. I was unwell and needing to rest and there was some noise above my room and the staff quickly moved me to another room on the other side of the hotel. It was exceptional service. I will be back again for sure.

It was good

Good, close to airport

Exceptional room comfort, fully upgraded as a smart room, and friendly and helpful staff.

Place and people were very good Great hospitality

Second visit to this hotel during a transit through Chennai. It is extremely good value, the staff all hard working and attentive. The buffet food is fantastic and the free airport transfer for the short journey makes this a place to spend even just a few hours for your flight connections.

Close to airport

Excellent service. Friendly staff. Great breakfast. Loved it.

Excellent service

Excellent service

I booked this from Expedia with breakfast option. But the hotel says no breakfast included. I don’t have time to call Expedia and sort this out. Not great experience

Beautiful

Brilliant hotel location for luxury next to airport offering free transfer to from airport. Friendly staff, complimentary treats and comfortable surroundings

The upgrades are very smart, truly a luxurious hotel. My room was very comfortable, the staff helpful, and the food delicious. Will look forward to staying there again on my next trip to Chennai. Special mention should be made for the Reception staff!

Didn’t like the room size - was considerably too tight for two person stay. The room total rate of $170 per night wasn’t worth. What I liked - smart rooms with technology, immersive shower experience, dining hall was clean and well arranged.

This was the best check in process ever. They picked me up from airport with a nice private car. The driver had my hotel key ready so I could go straight to my room. Staff escorted me to the room to show all features. The room was very high-tech. Very nice breakfast.

Close to the airport, friendly staff, lovely room and airport shuttle.

love the washrooms - great service

Amazing hotel. Far exceeded my expectations. Everything is beautiful and new

Complimentary airport transfer

It's a very nice and modern hotel with lots of cool options. Still it seems that not all the features work perfectly and the bugs need to be ironed out Still a very nice and friendly hotel with lots of dining options and very friendly staff

We were there for a short time during international transfer and domestic flights. Enjoyed the stay and service.

Canteen staff members could be more attentive.

The rooms were clean, very comfortable, and quiet . The staff was very courteous This place is very close to the airport and I highly recommend this hotel for anyone visiting Chennai.

It was peaceful and relaxing stay. The salt water pool was awesome. They arranged a complementary cab to take us to the airport. Next time, I’ll stay there for at least a week.

This hotel has been totally renovated since my last stay many years ago. While the finish is stunning, it is almost over-engineered and was a challenge to try and turn off all the room and bathroom lights (there is even a blue light in the toilet bowl that stays on all night and you can see from bedroom!!). Very frustrating. Had to try and cover some lights so I could sleep, such as under wardrobe area. You have to use a keypad to close and open curtains etc. Overly complicated design and wasteful. Need to give better instructions on the systems. Room temperature would not stay at my chosen temperature. Bed was comfortable but the pillows were like rubber and the bed linen felt cheaper than usual Radisson standard. Pool is very small and hard to have a proper swim. Photo is misleading. The old pool was much better and bigger, even though the seating area around the new pool is nice. Steam room area is very small. But very impressive gym. Due to early flight, didn't have opportunity to eat here, but restaurant looked very nice. Airport shuttle is great and less than 10 mins to the airport. I don't like the current trend having the bathroom with a see-through wall into the bedroom. I couldn't see any curtain to block this. Most of the staff were very nice, like the pool attendant, but young guy who checked me in had a bad attitude that I have never seen in an Indian hotel, and I have visited over 30 times, for work and pleasure. It was like he was looking down on me.

Staff very friendly and hotel facilities 1st class. I did find the lighting and curtains system in the room very frustrating. Lights would time out when in the bathroom. And curtains would randomly close. Aldo the loud music in the gym was a bit much. Otherwise I really enjoyed my stay. I’ll be back thanks.

Pretty hotel, renewed, very confortable and with a staff attentive. The breakfast is very complete with international options. The spa is also great.

misrepresented of certain listed foods on menu Requested wake up call, staff did follow through Construction workers on site

Rude staff

Fantastic Hotel. The check in process was amazing. The facilities are exceptional. The staff friendly and helpful.