There are building and scaffolding works, and when being checked in, the friendly guy at reception assured me there should be no real issue with noise. I even booked an extra night there and then with him directly which was extortionate. The building works start at 8am which is reasonable if not a little annoying, however- the builders are on-site chatting and moving things around at 7am!!! To start the clanging and banging from 8. Basically i got little sleep, was very irritable and felt deceived with the price they charged for that night i booked directly. Otherwise, the room, need and sheets are very comfortable and the deep bath tub is lovely. Rathbone, like many other girls, talk a big game about reusing towels if hung up, but change them daily regardless.

Absolutely amazing stay. Loved it. Would come back to the same hotel

Currently the hotel has work going on at one side of the building but did not disturb our stay. Friendly staff and very helpful when I needed a last minute gift bag. Hotel is close to all amenities and just a few blocks to Oxford Street.

The staff was very friendly and helpful, especially at the front desk. I enjoyed the neighborhood. It was in comfortable walking distance to the British Museum and tube stations. There are some truly great restaurants very nearby. I’d reserved a reasonably priced room with a single twin bed which wasn’t luxurious but suited my needs. It was in the back and quiet. The breakfast wasn’t extensive or lavish, but there were good choices and I was perfectly happy with it. I’d stay here again.

Very small room with space for double bed but not much else. Excellent location and very clean.

Stayed for 9 nights. This was the second time I stayed, and it's an excellent hotel. Well appointed with modern features and very friendly staff, in a character building. Love the location too.

Efficient friendly courteous staff. Hotel location is great.

The staff were amazing, but I got a room facing a restaurant that gets quite loud at night.

The staff were friendly and helpful, and the room is very clean.

This hotel is charming. It is very clean, and the staff are friendly and helpful.

No mini fridge or hair dryer, rooms were smaller than expected.

Lovely hotel in Fitzrovia. Standard room is a little small by American standards and I’d likely spring for a bigger room next time. Perfectly adequate for solo travellers though. But no marks subtracted as the room was very nice and very clean. The staff were also very friendly and helpful. They nicely stored our luggage before we checked in. Great location for getting around lots of places in Central London too!

Excellent Service.

Great location. Lots of good restaurants and pubs nearby. Very close to the Tottenham Court Road tube station. The neighborhood is beautiful, central but not too touristy. The hotel itself is located off a small side street so it's very quiet at night. Our room was clean and comfortable. The bed is slightly on the softer side, which I liked but my husband found a little uncomfortable. The only weird thing was the water. We felt like we couldn't rinse the soap off our hands or body after washing. Not sure if it had to do with minerality of the water or the soap itself. Other than that, everything was great.

This hotel is a great find, it’s close to everything you could need and the dining options in the area are great. It’s in walking distance to Oxford Street, SoHo, West End theatres etc. the hotel itself has good sized rooms and the decor is lovely. There was an issue with my room which i reported which did not get attended to however the follow up from the management team was great. I really feel that if you had any issues when staying at this hotel they would take it seriously and do whatever they could to rectify it. If highly recommend this hotel if staying in London.

Front desk staff (Italian lady and South American man) made a very welcome experience.

We really enjoyed our 4 day stay at your fantastic hotel, yet again the change of room made all of the difference again thank you

Great staff.

This is a good hotel for London. There is nothing special to complain about. Due to the single windows, noise insulation is not that good, but luckily the streets around the hotel are rather quiet.

Good location, in a lively neighbourhood with many great restaurants and bars. Covenient for St Pancras station and walking distance to main shopping areas. Room was spacious, clean and well appointed. Bathroom could do with a partial refresh but in good condition.

Stylish and comfortable

Staff were friendly and helpful. Room was comfortable and clean

Lovely, clean hotel. Excellent location for central London.

Well located old style hotel with lots of gild and wood. Very clean room and comfy bed. The air conditionning is noisy (but easy to blank out after a while) and a bit fiddly to use. Strong wifi. Towels were changed despite me leaving them hanging and not on the floor.

Martina was dream! Absolute star employee! the property was gorgeous and clean and quaint. The location was perfect, smack dab in the heart of Soho. The staff was super kind and helpful. The only issue I had, was that we were woken up almost everyday of our stay early by extremely loud construction and drilling inside the building in the rooms right above us. It was a really uncomfortable experience, but overall, the staff and property were lovely. :)

Comfortable rooms in a great location. Easy access to trains, shopping, sites. Great staff and very welcoming. Would definitely stay again!

Excellent. We love the Rathbone. Quite traditional snd fantastic location. Friendly helpful staff. Park anywhere christmas day!

Very nice little hotel in a good part of town.

This is a lovely boutique hotel in a great location. The staff are so friendly and helpful…I really enjoyed it. I have stayed many times and will continue to stay there over the next few months.

Lovely staff, great location and very clean. We will be back!

The staff at this hotel are fantastic. Made it feel like a home from home. Comfortable room's, excellent breakfast, great location.

Lovely hotel, great location, friendly check in service. Would stay again.