Service in restaurant was terrible

The food was generally spicy and repeated request for non spicy foods were not heeded.

The property was close to offices that I needed to visit on business. The staff were friendly and will to assist with all requests. A calm, peaceful stay. Thank you

Excellent location. Great food and service. Very friendly staff

Loved this hotel! We got a lot of room for our money due to the exchange rate. Our accommodations and the hotel property were beautiful and comfortable. Most of all we felt safe and quickly learned we could eat or drink anything at the hotel. There are three restaurants, but we only made it to two. We ate at those two several times and had great meals. The breakfast buffet at The Colony had changing options and lots to offer. They had both Indian and continental basics made to order also included. Above Sea Level at night had great ambience and a view of Chennai with stellar food to go with it. The rooms included plenty of bottled water that was actually fresh and sealed—not that we needed it for brushing teeth but it was nice to have for daily excursions in the heat. Other hotels in India that we stayed at filled up glass bottles with (presumably) tapwater. Depending on the hotel, that might be fine, but it might not. It’s a more intimate boutique hotel but they offered everything you could need: a small gym, pool and business area as well as room service and laundry services. The staff was friendly and attentive. They are award-winning for a reason!

front office is jot friendly

This is my 4th time staying in Raintree hotel I like everything here. employees are very polite and helpful. My sincere thanks to Anil, Suryo, Srijitha, Dinesh,Ajay,Ritu, Mahashweta and Dushyant. They even celebrated my birthday Thanks to all.

Great service and very comfortable rooms. Breakfast buffet was amazing !

Excellent property considering the price tag. The customer service is excellent. Special shout out to ritu at the front desk who went above and beyond to help me out during my check in

Very attentive and friendly staff. Lovely hotel and a wonderful experience overall. I’d be happy to stay again.

There are no other restaurants nearby. The hotel is nice and the restaurant up by the pool is nice.

Excellent value for money. Lots of shopping around

Perfect for a stay in Chennai. Attentive staff. Fabulous breakfast. Awesome rooftop bar.

The Property was super clean and room service was top notch. Greeted with a welcome drink and some treats on my check-in. Buffet Breakfast was fantastic and the service by the staffs were great. The front desk staffs are amazing especially Uma and Ritu for their assistance. Karthick from the Room Service was very helpful. Overall, my Stay was excellent.

Nice location and comfortable stay... breakfast was quite nice...! Room is a little smelling maybe by water or air conditioning. TV screen never got switched off to make a room darker at night...so I removed consent plug by myself.

Nice hotel, good service, food is great, loved the rooftop restaurant. Only complaint is that there are not enough draws to keep clothes.

Amazing hotel in the heart of the city- easy access to Mylapore and the beach

Our stay at Raintree was very pleasant. The staff were all very friendly and welcoming. We will definitely visit again!

I love everything about this hotel. This will be the third consecutive visit to Chennai during which I've stayed at the Raintree on St Mary's Road. I have no plans to stay anywhere else in the future. The reception staff is amazing-- all of them, but I want to escpecially cite Ritu and Uma. Their care and gentility is something that makes the place so special. In housekeeping I want to say that Karthick was stellar.

I love the staff at the raintree. The reception desk is especially helpful, and so caring and polite.

Hotel breakfast was a good spread, with some new dishes changing daily over the course of my 6 days there. Restaurant staff were very helpful. Rooms were nice and spacious. Check-in/out process was smooth. Concierge and reception staff were very helpful. Location wise was quite ok for us cos we took Uber everywhere. Mostly everywhere we went was within 30mins including T nagar, airport, Pondy bazaar. There was this particular counter staff by the name of Ritu who went out of her way to help arrange some logistics for us even though she didn’t need to. Commendable indeed.

Nice hotel and great service 👍

Jay was very helpful to us as we were having some travel issues. He should be commended for his great customer service.

Beautiful property. Great rooms and very courteous staff. Breakfast options were brilliant and super tasty. I stayed over 3 days and this will be my every time pick going forward when in Chennai.

Had an excellent stay at this property, the room were well decorated, impeccably clean with nice amenities, glad to see Nespresso coffee machine. The staff were very attentive and courteous, ate at all three restaurants, food was absolutely delicious. Would definitely stay again here

This is our second visit, the staff also has been refreshed, however, the service, courtesy and kindness was there as per last year. Rooms were clean, bathroom similarly cleaned everyday. Enjoyable stay.

All the staff were friendly and made the stay the coziest

An excellent hotel that has friendly and courteous staff, clean rooms with all the modern amenities. The breakfast buffet is amazing. The location is great as it is convenient for shopping and other tourist attractions.

Everything was so good

Water pressure in facuet is poor

The staff at the St. Mary's location are outstanding. I could not have asked for a better experience. All guests are treated like VIPs. The facilities are well designed and the elegant rooftop terrace allows you to see the city at night. Also, the food here is excellent; the buffet breakfast exceeded my expectations. I would definitely stay at this hotel again.

Great property and service