Lovely hotel close to the centre and beautiful rooms

I would definitely be back! The staff were all amazing and very friendly, the food was great the pools were all immaculate. Great central location, walk across the road to the beach and Tuktuks and taxis. Go through the lobby and up the alley way for more great food, massages, laundry service and tattooist. The rooms are a little tired and could do with aa bit of a freshen up. My only complaint would be the beds. My bed was rock hard (I like a firm bed) to the point of being uncomfortable and the pillows were feather and may as well been non existant, I cant stress enough though, that is my ONLY complaint.

Overall excellent place for rest and relaxation. The entertainment staff for yoga and aqua are very friendly and I look forward to the daily activities. The service for maintenance, daily cleaning and customer service are all very customer focused and diligent. I would hesitate to come back to stay at the place again or recommend people to the place. There are some rooms that are better than others. Some are undergoing maintenance but the rooms at building 8 are excellent

Needs improvement.

Hi The menu for breakfast was very standard and repetitive, 13 days of the same gets kinda boring. Also the mattresses were not comfortable.

A very old run down hotel. We had a room where you could step out into the pool, however the door would not lock properly which was dangerous with small kids. The step down into the pool had black mould all around the edge and was slimy and dirty. The bathroom smelt horrible, like a public restroom. The floor was dirty, mould throughout and it seemed like the room next door was leaking into ours. The shower would go from freezing cold to boiling scolding hot over and over. The check in process was not great, we arrived at 2pm and were told room still not ready and to come back later. When we came back for our room it was like the person at the desk was in a rush and gave no information of the resort, facilities or even how to find our room. When I asked, where exactly our room was, she waved me away to someone else. We then spent the next day or two trying to work the hotel out. We spoke to other hotel guests and everyone was violently sick at some point. I know this can be expected in Thailand, however it’s hard to believe it’s just a coincidence that all guests were sick who had buffet breakfast.

Our stay was good overall. The main disappointment is that they charged us 100Bahts for a broken glass. Given what we spent there, I don't think it was necessary.

The property was in a nice location which made it easy to walk to restaurants, the strip and get taxis. the property is great for family’s, however travelling as a couple we found it noisy with children and family’s in the pool early morning and until late at night (10pm). The staff was friendly and the breakfast was average. Overall it was ok