Decent location, good kitchen facilities and comfortable beds. Above Tesco express so handy for food and essentials. Only gave four stars because of awful check in process

The check in process is a nightmare with far too many hoops to jump through to get the codes for the doors. When I eventually did get them, the door to the flat wouldn’t open so I had to call again to get it changed. It could do with some new fans too as it’s a bit stuffy and some of the fans were inadequate

Property was nice and clean

Parking was restricted, parking space was next to wall and when car in next space was overparked we could not access space.

Really good location, easy transport links and next door to a Shell/Tesco express so could pop in if need be but overall quiet area which was nice. Well furnished and well-stocked apartment, the sofa bed was very comfy and we enjoyed the terrace.

Housekeeping staff were quite rude on arrival. Some slight issues with the apartment i.e. some parts missing from the blinds, one window wouldn’t open in the living room.

Coded access was good however, the code didn’t work when we arrived and we had to call the out of hours number to gain access. Nice comfy beds just a shame we was not provided with the correct bedding for the correct amount of guests we had booked for!

We got kind of lost and had to call the number provided to get directions, however the lady on the other end of the phone didn’t have a clue on how to direct us or where the property was actually located herself, (perhaps having a member on staff that can help assist guests, better is best) Booked apartment for 6, there ample beds for all us however the Sofabed was left with a single duvet only and it was meant for two guests! The pillows weren’t the best either, pieces of the blinds were missing in places letting all the light in the morning which was quiet annoying! Only 4 towels left for 6 guests, there was a cupboard room which had a washing machine in that was literally full of dirty laundry obviously from previous guests! The oven hadn’t been cleaned and smelt so bad of whatever had been cooked in there! This property hold a security deposit prior to check in (which is fine) however I find it very annoying when no cleaning items are left ie cleaning cloths, a washing sponge (instead a dirty old used one) so at least they can be used to clean up before guest check out!

The apartment was large, clean and well appointed. Very comfortable and very bright. Very close to the bus stop and to a grocery store. We were not driving, but it has private parking. We really liked it and we wouldn’t hesitate to come back.

Breakfast was not served at the facility, the accomodation was self cartering. The accomodation is modern and comfortable which has all morden facilities. Me and my family were satisfied with the level of service.

The location and comfort

That I can't book now for Aug 2024

Great location. Very clean and comfortable

Not much