It looks better from outside than inside. The place needs some proper TLC, rooms are quite dated with stains on furniture and table so chipped that it felt it’s been picked from the dump. Lumpy pillows need replacing. In overall - pretty average stay for quite a pricey room.

Rooms are just basic. Only 1 pillow given for each adult.

I booked this break for my wife's big birthday. We stayed for 2 nights on B&B basis. The hotel looked very festive when we arrived as all the Christmas trees had been put up and decorated. The reception area looked lovely. We had a quick, smooth check-in and were advised of opening times for dining and the spa facility. We made our way to our room and noticed that the carpets on the stairs seemed quite dirty. Our room had a few cobwebs from the lamp shades but they could have appeared since the room was last cleaned. Although the room was comfortable, its furniture was a bit tired-looking and would have benefitted from an update. The bathroom was spotless though and everything was working. There was a good selection of food at breakfast and evening dinner had plenty of choice and was well presented and delicious. The spa facilities were well-maintained and very enjoyable to use, although we had to look for someone to give us towels as there was no staff behind the desk. It seemed that at one time, either 2 staff were present or no staff present! The treatments we wife had booked with Lily were very enjoyable and really made her birthday. We noticed when we checked out on Saturday that the same crisps that were present on the stairs when we arrived on Thursday were still there on Saturday, so the stairs area definitely needed some attention, although this didn't affect our break.

Stayed here for business and for group golf trips, very good venue for both.

I stayed here 14 and 12 months ago, in different rooms. Again the BBC 1 HD channel still has no volume and mobile phone coverage in the hotel and grounds is almost nonexistent.

Have stayed many times at Sprowston Manor over last 5yrs due to location, close to our family, it is dated-particularly in the bedrooms. You no longer have your bedroom serviced or bed made unless you specifically ask for it, then it a “quick flick”! Spa facilities average but functional. Breakfast average and all self service.

Booked a standard double room and it was a sizeable room, which had a 2 seater sofa, armchair and coffee table. The bed was a super king size and very comfortable. Large TV and the bathroom was a good size and more importantly- mold free! Not so good, the furniture appeared aged and some of the decor showed a bit of age. The restaurant didn’t offer a great deal of choice. Overall, a comfortable stay and would book again.

Hotel was a little dated but I loved my stay! Pool was fab, bed was huge and comfortable, lovely area, fab breakfast (book when you arrive as much cheaper than on here). Looking forward to my next stay.