Nice hotel, clean, convenient, pleasant staff

The hotel, being beside the arena and Albert Docks,was ideally placed for sightseeing and shopping. It's a griggt and breezy place. My room was spacious and comfortable with the usual tea/ coffee facilities and a large TV. The reception area is also bright and breezy, with the bar being large and modern. I ate an evening meal of pizza- pretty good. The breakfast area is large, but it could be better if tables were not a bit near each other in places, a curious feature. The cost was very reasonable. I would certainly stay there again.

Really friendly staff. Stone throw away from Albert dock.

Nice hotel and located not far from the city centre. Would recommend this hotel.

The staff were extremely helpful and polite. They couldn’t help enough. The hotel was really clean and in a great location.

2 nights cost £144 So i added breakfast for 3 people 2 nights put the price over £300 And it was very poor i should of complained but i dont like to

It was in the tourist district of Liverpool. Tourbuses were a block away. The hotel was next door to a big entertainment arena and large Ferris Wheel. It was safe to walk around the whole area . Plenty of dining opportunities in the area that are walking distance . As far as the hotel , I did have several issues : 1) the heating and air control in the room was not working and I was there and I was there 6 nights and apparently it could not be repaired during that time (?) . 2) I went to the bar & grill on the ground floor two occasions to get food at 9:00 pm and again at 7:30 pm . The first time there I was never approached by a waiter and after inquiring 30 minutes later , I was informed that it was too late to order anything since it was now 9:30 pm . The second time , I decided to order my meal at the bar ( and paid for it ) at 7:30 pm . After not getting served over 60 minutes later , I went back up to the bar and was told that the kitchen did not see my order .At that point , I cancelled my order and received a refund and vowed never to go there again .

Great

Very great place to visit water front really our stay.

It was very good overall but the roomed was not vacumed before or whilst we were there.

Had a nice room clean and bright with nice big window over looking the big wheel.

Located near Albert docks. Rooms were clean and spacious. Staff friendly. Walking distance to shops and restaurants. Discounted parking.

Very pleasant stay.

It was nice enough nothing special but had a nice view

Great location

Excellent price ,location and room.

We always stay at this hotel. The staff are friendly and helpful. The rooms are big and the beds are really comfy. Breakfast is good with a lot of choice. On the docks easy walk for the shops and the arena is just across from the hotel.

Average, bedrooms a little tired and basic.

Fantastic room with 270deg views of Mersey and docks. Reception welcoming, v. good, called us a taxi, got us extra tea etc for the room. Bar food just what we wanted, lounge comfortable, breakfast just right. We will come again.

The room was lovely but there was a long dark hair in the fridge and the bathroom wasn’t clean. The evening bar food was lovely but the breakfast was absolutely terrible! Rock hard sausages and croissants, inedible bacon, tasteless scramble, very undercooked fried eggs and watered down juice. Needless to say I demanded a full refund of £13 per person and went to McDonalds. There is one close for Deliveroo. Other delivery companies are also available. The hotels saving grace is the location. It is right in the Albert dock and in short walking distance to the ferry, Liver building, Liverpool one and the Cavern club. Overall Liverpool was fantastic. Only this hotel let us down

Receptionist not to polite room was average carpet dirty

Great location in the docks and a quick walk to the bars

It had a nice bedroom and staff was always happy to help when needed

Great staff, comfortable bed and pillows. Breakfast solid. Only fly in the ointment was sound from corridor travelled and - if unthinking guests are being boisterous - it was a little disruptive. But that's more a person problem than one with the hotel.

Leonardo are a mid price range hotel group. Everything was clean and seems to work well but little touches like tatty bath towels and bath gels where the bottles didn't work let it down. Noisy bar and high prices.

We had two rooms as we had booked for a friend & her daughter. My room was ok. There were signs of wear & tear, like stains on the carpet & tired paint work. The most annoying things was the sound of a toilet filling constantly. Not sure if the room had water tanks near it but it never stopped but the toilet in the room wasn't filling up! Never used a shower with a shower curtain for a long time, so again the room felt dated. The staff were friendly, the breakfast was good, location was brilliant.

The stay was ok, there was a stain however on the carpet in the room, there was a 'black mark' on the end of the bath and the shampoo, shower gel & handwash holders had rusted quite a bit in the bathroom.

Always a great stay. It seems I’m using this hotel more than my own house at the moment.

We were very happy with our choice to stay at the Leonardo Liverpool. The location was wonderful..right by the docks and the Liverpool Wheel. The included breakfast was fantastic with so many good choices. The staff helped us out by stowing our luggage for us at the beginning and end of our trip, before and after check in. The beds were comfortable and the room was clean. I agree with other guests that we should have been provided with 3 drinking glasses since we were in a room for 3…I accidentally use the one my daughter was using and I caught her terrible cold! All in all I would definitely book the Leonardo Liverpool again.

We really enjoyed our stay and would recommend the hotel to anyone wanting to visit Liverpool - great access to the shops and Docks, clean, and comfortable accommodation. Lovely staff. Thank you for a lovely weekend.

Nice comfortable room

Good value for money. Comfy beds