Our stay was ok, we knew we wouldn’t be in the lap of luxury with a 3* hotel but we at least had hoped it would be clean. I’ll try and keep this review fair and objective. Pros: • Excellent location, the hotel is situated a stones throw away from KingsX station (like 5 mins walk) making it easy to get around the city. Additionally, considering how close it is to the hustle and bustle it was so quiet in our room. • 24hr reception - our train had so many delays and we ended up arriving in the wee hours, thankfully there was someone to let us in • Responsive customer service - when we arrived, we weren’t satisfied with the room we were given (more details in cons) and they moved us to a different room. Cons: • The place is just filthy, when we arrived we were placed in a room with a broken headboard (they used a pink cleaning cloth to hold it together somehow), the sheets had clearly not been changed between guests (they were creased with stains and hairs on them), we used a bit of tissue to wipe the floor and it just came out black. Absolutely appalling, cleanliness should be the bare minimum. We did get moved to a different room, but the bathroom was dirty and pillows under the cases had stains and clearly haven’t been changed for years. • Accessibility - if you have accessibility considerations then this is not the place for you. There’s no ramps, no lifts and the showers are pretty small. • They provide iron on request, but no ironing board. Overall not for us.

Tried to contact them IMMEDIATELY after booking the wrong date by mistake, communication was terrible to try get refund or rearrange a date.

Rooms are small and rather basic, but clean and functional. It's a good value for money hotel in a great spot near King's Cross. Staff were very friendly. Everything worked okay with the exception of the wifi, which was either poor or non-existent. I was there on business and wanted to do some work, so this was a real problem. It may be better in other rooms. Despite a ground floor room next to the main road it was quieter than I thought it would be. I would definitely stay there again unless I really needed that wifi.

Was expecting a very basic hotel for price but pleasantly surprised. Excellent location, no frills hotel but perfectly functional. Comfortable and clean rooms, we reported an issue with shower in room above leaking drips into our bathroom which was noted. We had a room at the back of the hotel which was on a quiet road. Would definitely stay here again.

Great place to stay if you are traveling and in a rush to rest somewhere.

Tired and low quality room but very clean and staff polite and courteous. Price reflects room so unfair to complain.

Charged for early check in. Room was already ready but still charged anyway. My friend found the hotel a bit creepy too so there was vibes of it being a bit dull

Great location and not too noisy area. Single room was tiny but relavetely clean. Nice to find a bottle of water, a fruit and available tea/coffee bags in the room Bathroom tiny and smelly with a tiny sink which was also half blocked. A lot of noise coming from upstairs and next door. Too expensive for what offered