Outstanding in every way, thank you so much.

Great hotel with excellent spacious rooms Wonderful location Efficient and friendly staf Swimming pool a bit outdated

Great hotel with excellent spacious rooms Wonderful location Efficient and friendly staf Swimming pool a bit outdated

Very good service at the front desk. The staff at breakfast were helpful. Beds are comfortable and free parking is a bonus. Location is prime to the Kotex and other attractions.

Very good service at the front desk. The staff at breakfast were helpful. Beds are comfortable and free parking is a bonus. Location is prime to the Kotex and other attractions.

Outstanding!!!!

Outstanding!!!!

Great location and room

Great location and room

Great hotel, pool and staff. I would stay again! Perfect walking distance to the old city and local shopping.

Great hotel, pool and staff. I would stay again! Perfect walking distance to the old city and local shopping.

Receptionist

Receptionist

Excellent hotel very well situated each and evey one of the staff starting from reservations through concierge and reception and waiters were friendly and helpful. We got an upgrade and the hotel accomodate each of our requests such as a room with bathtub etc. We shall definitely return

Excellent hotel very well situated each and evey one of the staff starting from reservations through concierge and reception and waiters were friendly and helpful. We got an upgrade and the hotel accomodate each of our requests such as a room with bathtub etc. We shall definitely return

I have stayed at the Inbal before and it is always a pleasure. The rooms are lovely and well-supplied (even has a bathroom scale which can be good or bad). We had a family room this time and was pleased to have two bathrooms for the 3 of us. The only problem was that we had to change rooms and in the 2nd room there was only a toilet in the front bathroom -- not tub or shower.

I have stayed at the Inbal before and it is always a pleasure. The rooms are lovely and well-supplied (even has a bathroom scale which can be good or bad). We had a family room this time and was pleased to have two bathrooms for the 3 of us. The only problem was that we had to change rooms and in the 2nd room there was only a toilet in the front bathroom -- not tub or shower.

This is a family hotel. It was chaotic with large families that took over every communal place. Not a relaxing place to be!

This is a family hotel. It was chaotic with large families that took over every communal place. Not a relaxing place to be!

All the staff were very accommodating!

All the staff were very accommodating!

This was our second stay at the Inbal Jerusalem. The hotel is clean, updated, well located, with parking included and the staff go out of their way to make you comfortable. Good gym and excellent pool as well. In addition, the breakfast buffet is amazing every day.

This was our second stay at the Inbal Jerusalem. The hotel is clean, updated, well located, with parking included and the staff go out of their way to make you comfortable. Good gym and excellent pool as well. In addition, the breakfast buffet is amazing every day.

Beautiful hotel with amazing service and delicious food. Loved the pool. Even great lobby shops. Was so happy to find a big comfortable combining room for my fam of 5.

Beautiful hotel with amazing service and delicious food. Loved the pool. Even great lobby shops. Was so happy to find a big comfortable combining room for my fam of 5.

Consistently outstanding

Consistently outstanding

We love the Inbal! Our only suggestion would be to put a mat in the shower! It’s so slippery-an accident waiting to happen.

We love the Inbal! Our only suggestion would be to put a mat in the shower! It’s so slippery-an accident waiting to happen.

Lovely staff - friendly helpful. They care when they see return visitors, makes me want to cancel my reservation elsewhere for my anniversary and stay here again!

Lovely staff - friendly helpful. They care when they see return visitors, makes me want to cancel my reservation elsewhere for my anniversary and stay here again!

This is not a luxury property in my opinion, although they certainly were charging luxury hotel prices during my stay. While the room and bathroom were spacious, the furnishing were worn down and the electrical wiring in the room seemed faulty (lights not turning on properly, strange sizzling sound coming from the switches). The room itself was covered in thick dust and had clearly not been vacuumed in quite a while. It's telling that you'll see the vacuum cleaners left in the hallways while the housekeeping staff are cleaning the rooms. I never did hear one running during my stay. Most of the staff that I encountered were either curt or outright unfriendly. It may be a cultural thing, but I've staying in other hotels in Israel and had much better service. This ranged from the front desk staff to the parking garage attendant. One exception was the wait staff in the hotel's dairy restaurant who provided excellent service. Lastly, the location is not particularly great unless your okay with relying on taxi/share ride services or walking the 30 minutes to get to some of the more touristy spots or public transportation. Or if you're a brave soul willing to face down Jerusalem traffic and drive yourself. By why bother when there are plenty of better hotels closer to the old city and other tourist spots?