Our room was ready so we checked in @2pm The friendliness was so appreciated. This is the Best Marriott Residence we have ever stayed with our pups. If you have a fur baby this location is a must. We will definitely be back. Thank you Virginia Beach Marriott Residence!!!!!! We had the Best Stay Ever!!!!!!

Two room suite. Very spacious. Kitchen with full size fridge, two burner flat top. Microwave oven. Ability to cook and avoid expensive restaurants prices was nice. Will stay there again. It is pet friendly, so be prepared for lots of dogs!

Excellent location, staff were very friendly and helpful. Breakfast options were excellent. Room was clean. Excellent stay!

The shower leaked, the toilet paper holder was broken, the ac duct was on the balcony so it blows hot air in your face and it's really loud. Other than that, we enjoyed our stay.

Everything was great. Alison, front desk, was great and very polite. She is a great representative for the company.

Everything was great. Alison, front desk, was great and very polite. She is a great representative for the company.

This is the second time I review because i can not edit my first evaluation which is incorrec at some point because some confusion. Hotel is clean, service is good. breakfast ok. Ocean view is very good. parking ok and you are sure to have their people to park the car for you. employees be very friendly. One thing I was confused is that the charge at the checkout will include incidental fees, and are returned to you if you do not charge anything to the room. I tried to call the hotel when I got home after one day to ask why such differnce and got transferred to accountant dept. and no one answer and left me kept holding the phone. after serveral days I gave up. Then got email from hotel to explain that. finally i got refunded. anyway, recommended althought a little bit pricey.

This is the second time I review because i can not edit my first evaluation which is incorrec at some point because some confusion. Hotel is clean, service is good. breakfast ok. Ocean view is very good. parking ok and you are sure to have their people to park the car for you. employees be very friendly. One thing I was confused is that the charge at the checkout will include incidental fees, and are returned to you if you do not charge anything to the room. I tried to call the hotel when I got home after one day to ask why such differnce and got transferred to accountant dept. and no one answer and left me kept holding the phone. after serveral days I gave up. Then got email from hotel to explain that. finally i got refunded. anyway, recommended althought a little bit pricey.

The shower is very dirty

The shower is very dirty

Convenient to have my dog with me, good breakfast set up and everyone were very friendly and now not good the hot tub wasn’t hot, so thanks for having us as a family

Convenient to have my dog with me, good breakfast set up and everyone were very friendly and now not good the hot tub wasn’t hot, so thanks for having us as a family

First of all, the staff at this hotel is absolutely excellent. The kindest staff that I have ever encountered at a hotel. The hotel is an older property and parking is an issue. That being said, front desk, housekeeping, maintenance, were all stellar. We were blessed to not have to use the free valet parking since we always found a parking space in front of the hotel. Room - clean, had plenty of towels, a/c is noisy (older property) but overall the room met our needs. Also, great ocean view. Free Breakfast - lots of options including make your own waffles. Staff here were great too. Location - perfect, right on the boardwalk. Overall, a very good stay.

First of all, the staff at this hotel is absolutely excellent. The kindest staff that I have ever encountered at a hotel. The hotel is an older property and parking is an issue. That being said, front desk, housekeeping, maintenance, were all stellar. We were blessed to not have to use the free valet parking since we always found a parking space in front of the hotel. Room - clean, had plenty of towels, a/c is noisy (older property) but overall the room met our needs. Also, great ocean view. Free Breakfast - lots of options including make your own waffles. Staff here were great too. Location - perfect, right on the boardwalk. Overall, a very good stay.

Amezing

Amezing

Immediately we had problems with the air conditioner. I reported it in the morning. Someone changed the filter. It got cooler but not cool enough. I received a phone call from Manager Chris. I was told that he was going to call Expedia to give me a discount. I was also supposed to get some towels and some stuff from the market. I never received anything and I had to let Chris know the next morning. He apologized and said that he would contact Expedia and would have engineering come and check the air conditioner. It still was never resolved. I called today after my check out, to leave Chris a message so that he doesn't forget to keep his end of the deal. Other than the air conditioning, the hotel and the location was great!

Immediately we had problems with the air conditioner. I reported it in the morning. Someone changed the filter. It got cooler but not cool enough. I received a phone call from Manager Chris. I was told that he was going to call Expedia to give me a discount. I was also supposed to get some towels and some stuff from the market. I never received anything and I had to let Chris know the next morning. He apologized and said that he would contact Expedia and would have engineering come and check the air conditioner. It still was never resolved. I called today after my check out, to leave Chris a message so that he doesn't forget to keep his end of the deal. Other than the air conditioning, the hotel and the location was great!

The facilities were really good. Friendly staff, clean room and loved the closeness to the beach. My only complaint is there was very limited parking and I did noy like just handing my keys over to just anyone to drive my car and have access to it.

The facilities were really good. Friendly staff, clean room and loved the closeness to the beach. My only complaint is there was very limited parking and I did noy like just handing my keys over to just anyone to drive my car and have access to it.

Hotel was great and had beautiful views. Simply walk out the back door and you’re at the beach. Breakfast was good and had different options to choose from. I was a little nervous about the parking situation, but the valet was quick and easy.

Hotel was great and had beautiful views. Simply walk out the back door and you’re at the beach. Breakfast was good and had different options to choose from. I was a little nervous about the parking situation, but the valet was quick and easy.

The hotel was easy to navigate and the rooms were spacious. The entire hotel staff was so friendly and accommodating. It was in walking distance from many restaurants and souvenir shops.

The hotel was easy to navigate and the rooms were spacious. The entire hotel staff was so friendly and accommodating. It was in walking distance from many restaurants and souvenir shops.

Friendly staff, clean building, great location!

Friendly staff, clean building, great location!

Easy in easy out

Easy in easy out

It was nice that it was pet friendly and our room had a full kitchen.The parking was small so you had to rely on valet to drive your vehicle three blocks away. The breakfast was very bland and they did not have ketchup for any of the days when they could’ve went to the store and just bought some.

It was nice that it was pet friendly and our room had a full kitchen.The parking was small so you had to rely on valet to drive your vehicle three blocks away. The breakfast was very bland and they did not have ketchup for any of the days when they could’ve went to the store and just bought some.

The hotel was pretty good, with easy access to the beach. The room was clean and comfortable. Some things that were not up to Marriott standards though. For example, one light bulb in our room was burnt, our sink was clogged. Breakfast area would run out of things like coffee or ketchup, and refills wouldn’t be ready. While all of these issues in themselves were minor, their cumulative effect created an impression that this property was good but not great.

The hotel was pretty good, with easy access to the beach. The room was clean and comfortable. Some things that were not up to Marriott standards though. For example, one light bulb in our room was burnt, our sink was clogged. Breakfast area would run out of things like coffee or ketchup, and refills wouldn’t be ready. While all of these issues in themselves were minor, their cumulative effect created an impression that this property was good but not great.